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Spitzer Toyota Monroeville - Service Center

Monroeville, PA

4.9
355 Reviews

355 Reviews of Spitzer Toyota Monroeville - Service Center

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March 26, 2024

Great working with Deana Hicks at Spitzer Toyota . Great service! I’m a long time customer More

by Bbalas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Spitzer Toyota Monroeville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Deana and the rest of our team and don't hesitate to let us know if we can be of further assistance.

March 26, 2024

Deana Hicks continues to provide me with superior customer service. Always pleasant and helpful THANKS More

by Rgeorgelaird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Deana here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

March 26, 2024

Charles Carter was very professional and courteous. We were very happy with our experience and the repair to our vehicle More

by Margaretpiazza3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Mar 26, 2024 -

Spitzer Toyota Monroeville responded

Margaret, Thank you! Charles and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

March 20, 2024

I look forward to sering James every time I come in for Service. I have been a customer of Spitzers in Monroeville for 20+ years. I gave always been satisfied. I know Robert is the manager and he walkways More

by sarawerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 21, 2024 -

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 12, 2024

I'm always impressed with the efficient and exceptional service I receive at Spitzer Toyota Monroeville. The staff is friendly, courteous and professional. Elvis was particularly great in getting me starte More

by Paul E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
Mar 12, 2024 -

Spitzer Toyota Monroeville responded

Hi Paul: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 11, 2024

Total experience was Exceptional. Beyond call of duty from Charles Carter and James Thomas in Service Department; Assistants at Sales & Service Desk, to Auto Sales. All staff was cour More

by Njgroover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Carter 5*, James Thomas 5*
Mar 11, 2024 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear James and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 06, 2024

I only used the service aspect of the dealership but it was set up efficiently and staffed by friendly employees. It was clean inside with different places for customers to wait and the coffee bar and rest More

by Dan L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, Dan, and for taking the time to leave us this wonderful feedback!

February 29, 2024

The service department is second to none. James Thomas is the best Service Manager I’ve ever worked with at any dealership. He explains everything, keeps you updated, and I was very impress More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Mar 01, 2024 -

Spitzer Toyota Monroeville responded

Thank you, Jim! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you again for choosing Spitzer Toyota Monroeville, we look forward to having you as one of our valued customers for many more years to come!

February 22, 2024

Deana Hicks is the best! Awesome customer service and she absolutely needs a raise! Thank you More

by Wm.jscott.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Spitzer Toyota Monroeville responded

We are very happy to hear that Deana provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 21, 2024

Spitzer is wonderful all the employees are kind and welcoming. Thank You for the great service. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, Dee, and for taking the time to leave us this wonderful feedback!

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