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Spitzer Toyota Monroeville - Service Center

Monroeville, PA

4.9
368 Reviews

368 Reviews of Spitzer Toyota Monroeville - Service Center

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June 11, 2024

Great customer service provided. My complain and concerns was well handle and professionally resolved quickly. More

by Ikenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Jun 11, 2024 -

Spitzer Toyota Monroeville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 06, 2024

Deana Hicks was very kind and considerate. She was a pleasure to talk to and very friendly, helpful More

by julsnie651
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your thoughts on working with Deana and our team. We're glad to hear we delivered such a great experience!

June 03, 2024

James Thomas displayed prompt and courteous service. He was a pleasure to to work with and very knowledgeable. More

by GL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Jun 03, 2024 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear that James Thomas and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

May 12, 2024

Charles Carter went above and beyond to find the problem that turned out to be rather unique and elusive. He was patient and committed to getting to the root cause of the issue. Kudos to Charles! More

by chrisg1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
May 12, 2024 -

Spitzer Toyota Monroeville responded

Thank you, Chris! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Charles met your expectations. Thank you again for choosing Spitzer Toyota Monroeville; we look forward to having you as one of our valued customers for many more years!

May 12, 2024

Charles Carter got me in and out in one hour for regular maintenance even though I arrived 30 minutes early. He listened to what I had to say and accomplished exactly what I requested in a prompt, efficient More

by bcarroll31
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter, Jennine Bonifati
May 12, 2024 -

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Charles here at Spitzer Toyota Monroeville.

May 11, 2024

Service was done in a reasonable timeframe, Charles Carter explained the work needed and the cost. Always happy with service at Spitzer. More

by Anne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
May 11, 2024 -

Spitzer Toyota Monroeville responded

Anne, we are very happy to hear that Charles provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 08, 2024

Charles Carter was quick to get the work completed on my vehicle and I was on my home in under 2 hours! More

by intgrt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
May 09, 2024 -

Spitzer Toyota Monroeville responded

Thank you for leaving us this wonderful review! It's wonderful to know that Charles provided you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Safe travels!

April 30, 2024

Spitzer Toyota and our service rep Charles Carter provided great service and in the timeline they promised. More

by Garypaulmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
May 01, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for leaving Charles this wonderful 5-star review! We’ll continue working hard to make every interaction with us exceptional and memorable. Please drive safely!

April 24, 2024

I was greeted on the parking lot as soon as I got out of my car and offered assistance. As usual, Deana Hicks greeted me and took care of my problem in a very timely manner. She is a great asset to your b More

by maximays
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Spitzer Toyota Monroeville responded

Thank you for leaving this wonderful review! Providing quality and efficient service is so important to us, and we are so glad that Deana's efforts could meet your satisfaction. We wish you the safest of travels until we meet again!

April 16, 2024

I was greeted as soon as i entered the service department by James Thomas. I was kept up to date on my vehicle in a timely manner. Thanks again James for your professionalism. More

by dayhoops1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you for choosing Spitzer Toyota Monroeville; we look forward to having you as a valued customer for many years to come!

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