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Spitzer Volkswagen Amherst

Amherst, OH

4.9
219 Reviews
Spitzer Volkswagen Amherst was established since 1904, and since then, we’ve established a long-running reputation of success. Our locally owned and operated Volkswagen dealership takes a family approach. We believe that customer satisfaction is the primary goal and this is evident from the moment you step into our showroom. Offering premium customer service also includes providing you with an expansive selection of new, used, and certified pre-owned vehicles. Stop in to browse our collection and meet our team. We are here to cater to all your automotive needs. From our sales floor and finance office to our state-of-the-art service center and parts department, expect service with a smile. Discover the difference and see our commitment to excellence firsthand at our Volkswagen dealership in Amherst, OH. Our Volkswagen dealership is not only committed to premium service, but also making your experience with us stress-free. That’s why our salespeople are paid based on volume and customer satisfaction. When you stop in to test drive any of our new or used Volkswagen vehicles, you’ll find that our sales professionals are interested in finding out about your preferences when purchasing a vehicle. Our Volkswagen models speak for themselves. From the Volkswagen Tiguan to the Volkswagen Jetta, you’ll find innovation at every turn. Our sales representatives are here to showcase the features and make your car buying experience an exceptional one. The team at Spitzer Volkswagen Amherst has also implemented tools to make the process of financing or leasing a new or pre-owned Volkswagen easier. For example, we offer iPreCheck technology. This system allows our customers to obtain their TransUnion credit score without providing a social security number or impacting their credit. This technology helps you to determine your car-buying budget and potential financing rates. You can also initiate the financing process completely online. The Spitzer Volkswagen Amherst website features a no-obligation credit application that gives our finance team the tools to seek out special incentives and best rates. Financing a vehicle is easier thanks to the online tools and hard work of the finance experts at our Volkswagen dealership in Amherst, OH.
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160 North Leavitt Road

Amherst, OH

44001

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Showing 219 reviews

November 21, 2025

The ladies were very welcoming and accommodating. Keeping me updated with the status was very much appreciated More

by Lakeshiagoodwin
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Mccartan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Mccartan
November 18, 2025

The team here has been outstanding. They have helped me every step of the way and beyond. More

by Cherilynh1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Mccartan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Spitzer Volkswagen Amherst responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 12, 2025

Performed two recalls on our Golf. Done much quicker than we thought. Advisors were very pleasant to deal with. More

by BIGMIKECS
Recommend Dealer
Yes
Employees Worked With
Luke Ratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Ratz
Nov 12, 2025 -

Spitzer Volkswagen Amherst responded

Thanks for sharing about your experience with Spitzer Volkswagen Amherst. We appreciate your business and hope to see you again soon!

November 10, 2025

I didn't work with Jason I worked with Chase. Chase is an awesome sales representative and all around good dude. More

by kwats42
Recommend Dealer
Yes
Employees Worked With
Jason Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Voss
Nov 10, 2025 -

Spitzer Volkswagen Amherst responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Volkswagen Amherst.

November 01, 2025

Andrew knew my needs and wants and he went above and beyond to get me in the car I desired. He done an excellent job and I was absolutely amazed at his knowledge for such a young man. More

by WEAVERXPT
Recommend Dealer
Yes
Employees Worked With
Andrew Epperley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Epperley
Nov 01, 2025 -

Spitzer Volkswagen Amherst responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Volkswagen Amherst!

October 28, 2025

The changes to the dealership service department since I last visit have been positive. I was pleasantly surprised to see employees that were more hands-on and empathetic to your needs. Previous experiences More

by krays
Recommend Dealer
Yes
Employees Worked With
Luke Ratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Ratz
Oct 28, 2025 -

Spitzer Volkswagen Amherst responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 22, 2025

There were two screws left behind and I don't know where they go bit of a concern I called and left a message but try to have heard anything back More

by Clayboytrucking
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Mccartan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Mccartan
Oct 23, 2025 -

Spitzer Volkswagen Amherst responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 20, 2025

I worked with Chris Simon and he was very efficient and accommodating with the sale of my Atlas More

by GBOLTZ1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Spitzer Volkswagen Amherst responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Spitzer Volkswagen Amherst!

October 17, 2025

The people that I meant at Amherst Spitzers VW were the most fabulous and kind employees! Great customer service, honest and professional. Thank you for providing me with your knowledge and guidance. More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Kerro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Mccartan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Ratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Van Antwerp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Spitzer Volkswagen Amherst responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Volkswagen Amherst to be a positive one. Please don't hesitate to reach out if you need anything else.

October 03, 2025

Did what was necessary . Have an. Opinion I trusted.Mary very helpful! Jason was also helpful in a stressful situation! More

by WSMITH8397
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
* *
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Kerro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Mccartan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Spitzer Volkswagen Amherst responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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