The whole team was friendly and professional.
From arriving to departing I felt welcomed and confident my car would be fine.
From arriving to departing I felt welcomed and confident my car would be fine.
More
by davidvivian803
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2026 -
Spitzer Volkswagen Amherst responded
We’re delighted to know our team treated you so warmly during your Volkswagen Atlas service. It’s great you felt confident in our care from start to finish. We look forward to assisting you again.
Service seems fine so far.
Price a bit higher than quoted and then 3% credit card charge added. That was not indicated until I was at the counter with only a credit card.
Price a bit higher than quoted and then 3% credit card charge added. That was not indicated until I was at the counter with only a credit card.
More
by Jerry
Verified Customer
Verified Customer
Other Employees Tagged:
Kaitlyn Mccartan
Apr 19, 2026 -
Spitzer Volkswagen Amherst responded
Jerry, quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Volkswagen Amherst. We look forward to having you as one of our valued customers for many more years to come!
Dealer was great easy to work with and the appointment
process was simple and painless. They always do a wonderful job
process was simple and painless. They always do a wonderful job
More
by rockway1522
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2026 -
Spitzer Volkswagen Amherst responded
Thank you for noting how smoothly the appointment process went and for trusting us with your Volkswagen Atlas. We’re pleased to hear everything was simple and our team continues to deliver great service.
The associates are very helpful, knowledgeable,
professional, friendly Very easy to deal with, accommodating Excellent
professional, friendly Very easy to deal with, accommodating Excellent
More
by DA3MZ
Verified Customer
Verified Customer
Other Employees Tagged:
Kaitlyn Mccartan
Apr 08, 2026 -
Spitzer Volkswagen Amherst responded
We’re pleased our associates offered friendly, knowledgeable support during your Volkswagen Tiguan service. Thank you for recognizing their professionalism and how easy the process was.
Kaitlyn
Always a pleasant experience when I interact with the
people from Spitzer. The service on my vehicle was quick
people from Spitzer. The service on my vehicle was quick
More
by ipdcolon
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2026 -
Spitzer Volkswagen Amherst responded
It’s fantastic to hear that every visit is enjoyable and that your Volkswagen Atlas received prompt service. Kaitlyn is glad we could address your needs quickly while keeping things friendly. We appreciate your feedback and look forward to welcoming you back.
The dealership personnel was very professional.
Kaitlyn held my transaction with care and very transparent. Thank you so much for great service.
Kaitlyn held my transaction with care and very transparent. Thank you so much for great service.
More
by smplsdvd
Verified Customer
Verified Customer
Other Employees Tagged:
Kaitlyn Mccartan
Mar 24, 2026 -
Spitzer Volkswagen Amherst responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Mar 22, 2026 -
smplsdvd responded
I have been to a lot Dealerships in my time. That being said the experience that I had was amazing. You without a doubt know that Spitzer Volkswagen cares about you.
Absolute best experience I have had in the last 5 years.
I have had 2 Atlas' and now a Tiguan. Quick service, all concerns were addressed and a friendly and welcoming atmosphere!!
I have had 2 Atlas' and now a Tiguan. Quick service, all concerns were addressed and a friendly and welcoming atmosphere!!
More
by MELISSACHERNOCK00
Verified Customer
Verified Customer
Other Employees Tagged:
Kaitlyn Mccartan
Mar 08, 2026 -
Spitzer Volkswagen Amherst responded
What a pleasure to hear about your experience! We’re glad our team provided quick service, addressed your concerns, and created a welcoming atmosphere for your Volkswagen Tiguan, and Kaitlyn will be delighted by your kind words. Thank you for trusting us with your Volkswagen vehicles again.
I have always been pleased with the care of my vehicle.
I like my Tiguan.
I like my Tiguan.
More
by ebmsales
Verified Customer
Verified Customer
Other Employees Tagged:
Kaitlyn Mccartan
Feb 27, 2026 -
Spitzer Volkswagen Amherst responded
We appreciate your continued trust in our care for your Volkswagen Tiguan. Kaitlyn and the team look forward to assisting you with future service needs.
I'm so glad you sent this to me because I was going to
call the manager. Kaitlyn was extremely pleasant. She is an asset to your company. I wish everyone in her position was like her. Extremely satisfied.
call the manager. Kaitlyn was extremely pleasant. She is an asset to your company. I wish everyone in her position was like her. Extremely satisfied. Thank you
More
by VINCENTPMIKSA
Verified Customer
Verified Customer
Other Employees Tagged:
Kaitlyn Mccartan
Feb 26, 2026 -
Spitzer Volkswagen Amherst responded
Thank you for sharing your feedback before contacting management. We’re delighted Kaitlyn made your service visit for your Volkswagen Atlas so pleasant. We’ll be sure she sees your praise and look forward to assisting you again.
Excellent service Had a great experience at the
dealership. Very helpful will definitely be back in the future if needed.
dealership. Very helpful will definitely be back in the future if needed.
More
by Bmerg34
Verified Customer
Verified Customer
Other Employees Tagged:
Kaitlyn Mccartan
Jan 15, 2026 -
Spitzer Volkswagen Amherst responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Volkswagen Amherst to be a positive one. Please don't hesitate to reach out if you need anything else.
Dealer Reviews
Cars for Sale
Dealer Log In
