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Spitzer Volkswagen Amherst

Amherst, OH

4.8
240 Reviews
Spitzer Volkswagen Amherst was established since 1904, and since then, we’ve established a long-running reputation of success. Our locally owned and operated Volkswagen dealership takes a family approach. We believe that customer satisfaction is the primary goal and this is evident from the moment you step into our showroom. Offering premium customer service also includes providing you with an expansive selection of new, used, and certified pre-owned vehicles. Stop in to browse our collection and meet our team. We are here to cater to all your automotive needs. From our sales floor and finance office to our state-of-the-art service center and parts department, expect service with a smile. Discover the difference and see our commitment to excellence firsthand at our Volkswagen dealership in Amherst, OH. Our Volkswagen dealership is not only committed to premium service, but also making your experience with us stress-free. That’s why our salespeople are paid based on volume and customer satisfaction. When you stop in to test drive any of our new or used Volkswagen vehicles, you’ll find that our sales professionals are interested in finding out about your preferences when purchasing a vehicle. Our Volkswagen models speak for themselves. From the Volkswagen Tiguan to the Volkswagen Jetta, you’ll find innovation at every turn. Our sales representatives are here to showcase the features and make your car buying experience an exceptional one. The team at Spitzer Volkswagen Amherst has also implemented tools to make the process of financing or leasing a new or pre-owned Volkswagen easier. For example, we offer iPreCheck technology. This system allows our customers to obtain their TransUnion credit score without providing a social security number or impacting their credit. This technology helps you to determine your car-buying budget and potential financing rates. You can also initiate the financing process completely online. The Spitzer Volkswagen Amherst website features a no-obligation credit application that gives our finance team the tools to seek out special incentives and best rates. Financing a vehicle is easier thanks to the online tools and hard work of the finance experts at our Volkswagen dealership in Amherst, OH.
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160 North Leavitt Road

Amherst, OH

44001

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Showing 240 reviews

March 08, 2026

Absolute best experience I have had in the last 5 years. I have had 2 Atlas' and now a Tiguan. Quick service, all concerns were addressed and a friendly and welcoming atmosphere!! More

by MELISSACHERNOCK00
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Mccartan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Mccartan
Mar 08, 2026 -

Spitzer Volkswagen Amherst responded

What a pleasure to hear about your experience! We’re glad our team provided quick service, addressed your concerns, and created a welcoming atmosphere for your Volkswagen Tiguan, and Kaitlyn will be delighted by your kind words. Thank you for trusting us with your Volkswagen vehicles again.

February 26, 2026

I'm so glad you sent this to me because I was going to call the manager. Kaitlyn was extremely pleasant. She is an asset to your company. I wish everyone in her position was like her. Extremely satisfied. More

by VINCENTPMIKSA
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Mccartan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Mccartan
Feb 26, 2026 -

Spitzer Volkswagen Amherst responded

Thank you for sharing your feedback before contacting management. We’re delighted Kaitlyn made your service visit for your Volkswagen Atlas so pleasant. We’ll be sure she sees your praise and look forward to assisting you again.

February 26, 2026

I have always been pleased with the care of my vehicle. I like my Tiguan. More

by ebmsales
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Mccartan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Mccartan
Feb 27, 2026 -

Spitzer Volkswagen Amherst responded

We appreciate your continued trust in our care for your Volkswagen Tiguan. Kaitlyn and the team look forward to assisting you with future service needs.

February 13, 2026

Very friendly and explained everything. Asked me if I needed anything while I waited. I won't take my car anywhere else! More

by marciapat
Recommend Dealer
Yes
Employees Worked With
Mary and I can't remember the gentleman's name.
Feb 13, 2026 -

Spitzer Volkswagen Amherst responded

Delighted to know our team provided clear explanations and stayed attentive while you waited. We appreciate your loyalty and look forward to servicing your Volkswagen in the future.

January 21, 2026

Very pleased and the staff was very pleasant. Nice and clean customer waiting area. Easy scheduling for service More

by paul_mcmasters
Recommend Dealer
Yes
Employees Worked With
Luke Ratz, Luke Ratz
Jan 21, 2026 -

Spitzer Volkswagen Amherst responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 16, 2026

Wonderful. Great and appreciative Wonderful work—truly appreciated. Thank you for the time, effort, and attention you put into this. It’s clear a lot of thought More

by Kaijiang623
Recommend Dealer
Yes
Employees Worked With
Luke Ratz, Luke Ratz
Jan 17, 2026 -

Spitzer Volkswagen Amherst responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Volkswagen Amherst, we look forward to having you as a valued customer for many years to come!

January 15, 2026

Excellent service Had a great experience at the dealership. Very helpful will definitely be back in the future if needed. More

by Bmerg34
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Mccartan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Mccartan
Jan 15, 2026 -

Spitzer Volkswagen Amherst responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Volkswagen Amherst to be a positive one. Please don't hesitate to reach out if you need anything else.

January 13, 2026

Was great for my car in little over a hour later I was done. Would have been out sooner but they had a meeting and they keep saying sorry for making me wait little longer I was the last car they had but More

by mmuniz715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Mccartan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Spitzer Volkswagen Amherst responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Volkswagen Amherst to be a positive one. Please don't hesitate to reach out if you need anything else.

January 13, 2026

My car was there for a week and they didn't do anything on it Horrible More

by Mrs.afowlkes
Recommend Dealer
No
Employees Worked With
Luke Ratz, Luke Ratz
Jan 17, 2026 -

Spitzer Volkswagen Amherst responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 12, 2026

I worked with Jake Baxter and Lonnie Sherrill. Terrific guys to work with. Would recommend. More

by DIANENORMAN924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Sherrill Jr
Jan 12, 2026 -

Spitzer Volkswagen Amherst responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Volkswagen Amherst are glad to have you as a customer.

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