Spitzer Volkswagen Amherst

Amazing Experience I went to Spitzer Volkswagen to purchase a car that I had found on Cars.com, but when I arrived at the dealership, the car that I originally had wante I went to Spitzer Volkswagen to purchase a car that I had found on Cars.com, but when I arrived at the dealership, the car that I originally had wanted to purchase was already taken (literally hours before I arrived). Zach Wallace helped me find a better car than the one that I originally wanted, and helped make my car purchasing experience easy and awesome. I worked with Zach, Igor, and their finance manager Bryan. All of the employees, including General Manager Todd were extremely pleasant, helpful, and a delight to work with. I would definitely recommend Spitzer Volkswagen to anyone. More

First VW Purchase I wasn't really in the market to buy a car however, I was getting concerned driving through hazardous conditions...not the best driving experience. M I wasn't really in the market to buy a car however, I was getting concerned driving through hazardous conditions...not the best driving experience. My husband wanted to look at a certain certified Passat. I wasn't 100% sold but Zac worked with us to even put it up on a lift so we could check it out all over and underneath. Todd said he had something better and had another car come on in for us to look at it. My husband was skeptical because a newer car meant bigger price tag. Fast forward after test driving both cars, I fell in love with it. It had super low miles, safety and luxury features that I wasn't expecting. They gave me an excellent car with an excellent price tag and gave me an excellent amount for my trade with little negative equity rolling over. We weren't the easiest to work with but Zac continued to give us the best customer service possible. I am very appreciative of Zac, Todd, and Bryan at Spitzer Volkswagen! Thank you!!! More

Very Pleased! We worked with Zack Wallace & Bryan Carpenter. This was the best experience we have had so far in 25 years of purchasing new cars. They were very kn We worked with Zack Wallace & Bryan Carpenter. This was the best experience we have had so far in 25 years of purchasing new cars. They were very knowledgeable, down to earth, patient and helpful. It was not the usual experience you get with purchasing cars. We highly recommend them. More

Greatest car buying experience ever! Start to finish After my wife and I decided we wanted that all new Atlas. We started our quest to find this vehicle. We stopped at the Amherst location and met our s After my wife and I decided we wanted that all new Atlas. We started our quest to find this vehicle. We stopped at the Amherst location and met our salesman Zack. It was a complete group effort with Steve, Zack and the rest of their team. I made an appointment to bring our trade in their team went through the sales process start to finish and made it simple and easy and got us into the payment frame that we needed to be. We've had Jeep products for 15 years !'n They answered all of our questions in regards to our financing. They also addressed any of our concerns that we had. I would recommend this dealership to anybody and certainly any Volkswagen. It could not have been any better buying experience. Thank you !!!We are delighted to be driving the brand new Atlas. They went through the entire vehicle, did a walk around and went through everything in great detail to make sure we were comfortable driving away in our new car ! More

Phenomenal Sean Muc was exceptional in his presentation of both the vehicle and the service. We were so impressed that we came back and purchased another Golf - Sean Muc was exceptional in his presentation of both the vehicle and the service. We were so impressed that we came back and purchased another Golf - then we contacted our friend David Golonka and he purchased a VW Passet More

Happy first time VW owner Awesome costumer service! Very helpful and friendly. After having a bad expericance with a different VW dealership I'm very thankful that I had such a Awesome costumer service! Very helpful and friendly. After having a bad expericance with a different VW dealership I'm very thankful that I had such a good expericance here. More

Sean muc. Very professional salesman. Sean muc was very helpful and professional. I work out of state, and when I'm home my time is very limited. Sean went above and beyond my expectat Sean muc was very helpful and professional. I work out of state, and when I'm home my time is very limited. Sean went above and beyond my expectations. As a former car salesman my expectations of a salesman are very high. Sean measured up well. He got everything done via phone/internet. I will definitely utilize him again. Finance manager was very nice and beat intrest rate of USAA. Gen manager Todd Meek did a quick and fair appraisal of my trade in vehicle. More

Sean Muc-A great sales person to deal with I worked with Sean since the end of October 2016 on the remaining inventory of 2015 TDI's to have first option to purchase 2 of them. He is very pr I worked with Sean since the end of October 2016 on the remaining inventory of 2015 TDI's to have first option to purchase 2 of them. He is very professional and courteous and one of the most well educated car sales person I have ever met. Sean kept me informed at least monthly until VW recently released the TDI's for sale. He also sent me a hand written thank you letter and a holiday card. Unfortunately the offer from Volkswagen was not discounted as much is I was willing to pay and Sean refunded my two TDI holding down payments. It was a pleasure working with Sean and I would highly recommend him. THANKS SEAN! More