Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer Volkswagen Amherst
Amherst, OH
221 Reviews
Spitzer Volkswagen Amherst was established since 1904, and since then, we’ve established a long-running reputation of success. Our locally owned and operated Volkswagen dealership takes a family approach. We believe that customer satisfaction is the primary goal and this is evident from the moment you step into our showroom. Offering premium customer service also includes providing you with an expansive selection of new, used, and certified pre-owned vehicles.
Stop in to browse our collection and meet our team. We are here to cater to all your automotive needs. From our sales floor and finance office to our state-of-the-art service center and parts department, expect service with a smile. Discover the difference and see our commitment to excellence firsthand at our Volkswagen dealership in Amherst, OH.
Our Volkswagen dealership is not only committed to premium service, but also making your experience with us stress-free. That’s why our salespeople are paid based on volume and customer satisfaction. When you stop in to test drive any of our new or used Volkswagen vehicles, you’ll find that our sales professionals are interested in finding out about your preferences when purchasing a vehicle.
Our Volkswagen models speak for themselves. From the Volkswagen Tiguan to the Volkswagen Jetta, you’ll find innovation at every turn. Our sales representatives are here to showcase the features and make your car buying experience an exceptional one.
The team at Spitzer Volkswagen Amherst has also implemented tools to make the process of financing or leasing a new or pre-owned Volkswagen easier. For example, we offer iPreCheck technology. This system allows our customers to obtain their TransUnion credit score without providing a social security number or impacting their credit. This technology helps you to determine your car-buying budget and potential financing rates.
You can also initiate the financing process completely online. The Spitzer Volkswagen Amherst website features a no-obligation credit application that gives our finance team the tools to seek out special incentives and best rates. Financing a vehicle is easier thanks to the online tools and hard work of the finance experts at our Volkswagen dealership in Amherst, OH.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 221 reviews
October 17, 2025
The people that I meant at Amherst Spitzers VW were the most fabulous and kind employees! Great customer service, honest and professional. Thank you for providing me with your knowledge and guidance. most fabulous and kind employees! Great customer service, honest and professional. Thank you for providing me with your knowledge and guidance. More
by Penny
Verified Customer
October 03, 2025
Did what was necessary . Have an. Opinion I trusted.Mary very helpful! Jason was also helpful in a stressful situation! Have an. Opinion I trusted.Mary very helpful! Jason was also helpful in a stressful situation! More
by WSMITH8397
October 03, 2025
Good customer service, very helpful with all my questions and response's. Specially the gentleman and lady that help me with my concerns. and response's. Specially the gentleman and lady that help me with my concerns. More
by Frank Rosario
October 02, 2025
Great customer service. Extremely polite and knowledgeable employees. Took my 2024 Tiguan for my first service and was in and out within an hour. Extremely polite and knowledgeable employees. Took my 2024 Tiguan for my first service and was in and out within an hour. More
by Jadilis Quintana
Employees Worked With
August 11, 2025
Our family was traveling from out of state and as we entered OH, check engine light came on. Called at 2:30pm, were able to make the 30 minute drive to the Service Center. No questions asked, Mary and entered OH, check engine light came on. Called at 2:30pm, were able to make the 30 minute drive to the Service Center. No questions asked, Mary and her team got us in at 3pm, car was diagnosed. The part not in stock BUT they took from another car on the lot to get us on our way. Checked out with Kenny (Service Tech) and Mary at 4:30pm. Also, before we knew what was wrong, we were looking at our options (just in case) and Chase was wonderful to work with. He stated he would rather get us on the road in our own car versus us having to trade-in. He listened to what we need and what we like, and he was able to show us a few just in case options they had that would work for our family's needs as well as our budget. More
by Trisha Rae
Employees Worked With
Other Employees :
Mary (Service Department Manager), Kenny (Service Tech)
August 04, 2025
Chase Raymond and the team were super easy to work with. Felt comfortable getting the best deal and they were very patient in my decision making process. Felt comfortable getting the best deal and they were very patient in my decision making process. More
by BWK
June 10, 2025
This dealership is fantastic. Always get my VW in for repairs or maintenance quickly. Jarrett Larson takes great care of my Beetle. Always get my VW in for repairs or maintenance quickly. Jarrett Larson takes great care of my Beetle. More
by bggrlgma
Employees Worked With
Jarret Larson
January 23, 2025
Great staff very helpful. I love my 1st Volkswagen! Will recommend to my friends and family. Make sure you check them out! I love my 1st Volkswagen! Will recommend to my friends and family. Make sure you check them out! More
by ack419
Employees Worked With
Other Employees :
Jacob Solanics
January 14, 2025
Absolutely blown away by my car buying experience here with Chase Raymond. From the first time that he sent me a personal text message to closing the deal there were so many times that he went above and b with Chase Raymond. From the first time that he sent me a personal text message to closing the deal there were so many times that he went above and beyond for us. For example, I had to wait for my bank to wire the funds and it took a couple more hours than I had planned. He went out and bought me lunch! He also brought his manager to give a detailed explanation of direct injection engines and the ticking sounds that they make. When it comes to service level, honesty and personability, Chase was second to none. I had quite a few hesitations about working with a dealership because of the stories other people told me, but after this experience with Chase and Spitzer I would do it all over again. Definitely planning on buying my next vehicle there. More
by Cody S.
Employees Worked With
