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Spitzer Volkswagen Amherst

Amherst, OH

Overview
Reviews
4.9
195 Reviews
Call Dealership (440) 703-6413

160 North Leavitt Road

Amherst, OH

44001

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Showing 195 reviews

November 30, 2023

They were very thorough and professional from start to end. They explained everything they did and answered all my questions. Very personable, yet professional. More

by Robinhinton2966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 30, 2023 -

Spitzer Volkswagen Amherst responded

We are so glad that the team could be of assistance to you, and greatly appreciate you taking the time to leave this 5-star rating! They will be delighted to hear of your kind words. Please do not hesitate to let us know if there is ever anything more we can help you with!

Helpful
November 09, 2023

Service advisor Kyle Eaton was very good and up front with what I was going to have to get done and I appreciated that he got me in without an appointment good man More

by Jason 101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eaton
Report | Print
Nov 10, 2023 -

Spitzer Volkswagen Amherst responded

Thank you so much for your positive review! We are happy that Kyle could be of great assistance to you, and that your recent experience working with her did not disappoint. We appreciate you confiding in our dealership with your automotive needs. Please do not hesitate to let us know how we may help you again!

Helpful 1
November 08, 2023

Personable staff. Very clean environment. Prompt attention before entering the facility. Aware of necessary services for vehicle. Able to explain services needed. More

by kathyloparo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eaton
Report | Print
Nov 09, 2023 -

Spitzer Volkswagen Amherst responded

Thank you for sharing your positive experience with us! We are delighted that our team could provide you with the quality care that you deserve. Please do not hesitate to let us know if there is ever anything more that we may help you with!

Helpful 1
August 28, 2023

A pleasure to work with, timely and professional. .. I do not need any more words More

by soondjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eaton
Report | Print
Sep 01, 2023 -

Spitzer Volkswagen Amherst responded

Thank you for taking the time to leave us this 5-star rating! We are glad that our team could provide you with quality and efficient service. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

Helpful
August 16, 2023

Kyle did an outstanding job of getting the parts and scheduling a time that worked for me! The Service was done in a timely manor and car was washed and returned clean and ready to go. Was a pleasure wo More

by mkoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eaton
Report | Print
Aug 24, 2023 -

Spitzer Volkswagen Amherst responded

Thank you for sharing the positive experience you had with Kyle! We are so glad that he could get your automotive needs taken care of- quickly and efficiently. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
June 29, 2023

Great service and customer service from Kyle Eaton! Very happy with their service! I will recomend them to friends and family! More

by Eduardsaraci1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Eaton
Report | Print
Jul 07, 2023 -

Spitzer Volkswagen Amherst responded

Eduard, Thank you for taking the time to leave this 5-star review and recommendation! We are pleased to hear that Kyle took great care of you and your automotive needs throughout your visit. Your safety and satisfaction are of the utmost importance to us. Please don't hesitate to let us know if there is anything more that Kyle or the team may help you with!

Helpful
June 01, 2023

I never take any of my vehicles elsewhere unless less I am out of town. More

by Benjamin Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Donnelly , Igor Manasiev, Steve Bush Jr
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Jun 06, 2023 -

Spitzer Volkswagen Amherst responded

Benjamin, Thank you so much for your 5-star rating! It is an honor to have your confidence and loyalty, and we will certainly continue to serve you and your automotive needs with our best care in your visits to come!

Helpful
May 29, 2023

The service was timely. Polite. Efficient. And accomplished everything needed. I look forward to returning again More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Beam
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Jun 06, 2023 -

Spitzer Volkswagen Amherst responded

Matthew, Thank you so much for your positive review! We are so glad that our team could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We look forward to continue providing you with our best care in your visits to come!

Helpful
May 16, 2023

Chase Raymond was my sales person He was very friendly and helpful I'm very happy with the car he suggested for me I love it . Everyone there was very friendly and I will highly recommend Spitzer to anyo More

by Jcarver6031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Raymond
Report | Print
May 24, 2023 -

Spitzer Volkswagen Amherst responded

Joyce, Thank you for your positive review! We are so glad that Chase took great care of you and made your experience with us an all-around success. Your satisfaction means so much to us. We warmly congratulate you on your new vehicle- on behalf of the entire team!

Helpful
April 25, 2023

Kyle Eaton in the service department did an outstanding job diagnosing an important safety issue with our vehicle and keeping us updated along the way until the repair was made. From now on, we will always More

by S Wendt
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
n/a
Report | Print
May 03, 2023 -

Spitzer Volkswagen Amherst responded

S Wendt, we are so happy to hear of your positive experience at Spitzer Volkswagen Amherst. We are committed to providing our customers with nothing less than 5-star service. Kyle Eaton will be especially happy to hear that you were completely satisfied with his customer service.

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