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Spitzer Volkswagen Amherst

Amherst, OH

Overview
Reviews
4.9
195 Reviews
Call Dealership (440) 703-6413

160 North Leavitt Road

Amherst, OH

44001

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Showing 195 reviews

April 18, 2023

Amelia Weber in the service department was very helpful. I was satisfied with the work performed on my vehicle. More

by TE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Weber
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May 03, 2023 -

Spitzer Volkswagen Amherst responded

TE, thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.

Helpful
April 03, 2023

It has been easy to get an appt for service. They are prompt to return phone calls also More

by JL.
Recommend Dealer
Yes
Employees Worked With
Kyle Eaton
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Apr 08, 2023 -

Spitzer Volkswagen Amherst responded

Thank you so much for your positive review! We are so glad that our team could provide you with quality and efficient service. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
March 27, 2023

Kyle Eaton was professional and polite. He followed through on what he said he was going to do. More

by Dunfee.phillip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eaton
Report | Print
Mar 31, 2023 -

Spitzer Volkswagen Amherst responded

Thank you for leaving Kyle this positive review! We are so glad that he took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
January 11, 2023

New service customer, Kyle Eaton made the visit very nice He is very knows how to explain things and nice to do business with great service More

by Adw7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Easton
Report | Print
Jan 12, 2023 -

Spitzer Volkswagen Amherst responded

Thank you so much for your positive review! We are so glad that Kyle took great care of you and made your experience with us top-notch. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
December 01, 2022

Everyone was professional, pleasant and inviting. Too notch group. Always made sure I was comfortable. Bought 2 cars in one month because of the service. I was recommend by a fellow peer and I will More

by Lencut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Meek, Bryan Carpenter, Bryant Beam
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Dec 07, 2022 -

Spitzer Volkswagen Amherst responded

Thank you so much for your excellent review and recommendation! We are delighted that our team could provide you with top-notch service and make your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicles- on behalf of the entire team!

Helpful
November 22, 2022

Greg Kerro was fast and friendly. The team got my car serviced as fast as they could and I am very pleased. Thanks guys. More

by Jhaplea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory kerro
Report | Print
Nov 23, 2022 -

Spitzer Volkswagen Amherst responded

Thank you so much for your positive review! We are so glad that Greg could get your automotive needs efficiently taken care of. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
October 04, 2022

Greg Kerry ,I want to thank him and service tech that work my V W Bettle. The work was done in timely matter and problem was resolved.Thanks Greg More

by rhepp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Kerro
Report | Print
Oct 06, 2022 -

Spitzer Volkswagen Amherst responded

Thank you so much for your positive review! We are so glad that Greg could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
September 25, 2022

I recently purchased a 2022 Tiguan through Chase Raymond. Great customer service and communication. I was pretty sure of the vehicle I wanted going in and there was no pressure to try to get me in a more ex More

by Renae802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Raymond
Report | Print
Sep 27, 2022 -

Spitzer Volkswagen Amherst responded

Thank you for taking the time to leave us this positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Chase took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

Helpful
September 12, 2022

AS always the best experience. This is my third vehicle from the Spitzer Family and I will not go anywhere else More

by AS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Voss
Report | Print
Sep 13, 2022 -

Spitzer Volkswagen Amherst responded

Thank you so much for your wonderful review! It is an honor to have your confidence and loyalty, and we are so glad that our team could consistently provide you with a top-notch experience. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

Helpful
August 16, 2022

Excellent service! Always very professional and take excellent care of my car so I have no worries in between routine services. More

by Marcie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Eaton
Report | Print
Aug 17, 2022 -

Spitzer Volkswagen Amherst responded

Marcie, Thank you so much for your wonderful review! We are so glad that our team could consistently provide you with the quality service that you deserve! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

Helpful
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