
Spokane Hyundai
Spokane Valley, WA

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Earning a customers trust and loyalty again. We were loyal Hyundai fans with Hallmark years ago buying 3 cars there, after ownership changed customer service really changed and we were like many We were loyal Hyundai fans with Hallmark years ago buying 3 cars there, after ownership changed customer service really changed and we were like many others dissappointed. It felt strange when we bought are last car not buying a Hyundai. We were thrilled when I called recently to check on Tires for Life program for our Entourage Van recently and heard about the new Spokane Hyundai. I had called expecting to hear from prior company that sorry sir you haven’t been here in quite sometime and not honor the program, Instead I met Alex. He modeled the customer service we have always valued so much and he asked for us to bring the van in and they would take care of the tires. He explained there goal is customer service and build trust. That’s the relationship customers hope to find these days and it’s rare. My family and I once again have a car company we can bring our friends and family to for years to come. Thanks for all your help Alex, it’s good to be back with Hyundai. Best wishes and Merry Christmas More
Customer service is awesome 15,000 mile service performed, will be contuing to return for the rest of the service needed on my IONIQ! Their customer service is awesome! 15,000 mile service performed, will be contuing to return for the rest of the service needed on my IONIQ! Their customer service is awesome! More
Friendly and knowledgeable techs. Dependable serice. In and out, in a reasonable time frame. Knowledgeable service managers. Polite service managers. Service managers that show they care about the Hyun In and out, in a reasonable time frame. Knowledgeable service managers. Polite service managers. Service managers that show they care about the Hyundai customer. Thanks You Hyundai (LHM & Assocs) More
Hopeful I have had quite a lot of issues with my car since I have bought it from Larry H. Miller Toyota - new engine put in among other things . Still having I have had quite a lot of issues with my car since I have bought it from Larry H. Miller Toyota - new engine put in among other things . Still having issues with the new engine , heater issues also . I hope we get everything working well soon ( Very Frustrating) . Alex Kern has been great, he listens and trys to do the best he can to help the customer (Others I haven't had the same experience). I want to be able to trust my mechanics / dealership and also be able to feel I am a valuable customer - sometimes I feel that Larry H Miller Toyota knew they sold me a car I was going to have to spend a fortune on to fix . I want to be a customer for life , but am having 2nd thoughts. More
Excellent service I've boughten all of my last purchases here and when it was Larry He Miller. Would recommend this dealership to anyone looking to purchase a new vehic I've boughten all of my last purchases here and when it was Larry He Miller. Would recommend this dealership to anyone looking to purchase a new vehicle. More
Awesome crew, speedy service Brought my GMC Sierra in to get A/C fixed and they did a great job! Jordan’s customer service was awesome and he did everything he could to make my vi Brought my GMC Sierra in to get A/C fixed and they did a great job! Jordan’s customer service was awesome and he did everything he could to make my visit awesome!! Kim the shuttle driver was awesome too! It’s hard to get people to talk and makes a ride awkward when you don’t know them but she was awesome too! More
Spokane Hyundai takes care of me Whenever I need to schedule maintenance for any of the vehicles I have purchased there I always feel very well taken care of. From check in, to court Whenever I need to schedule maintenance for any of the vehicles I have purchased there I always feel very well taken care of. From check in, to courtesy rides to, paying and picking my vehicle back up again. More
Robert It is always a positive experience to get car serviced with Robert. He is so congenial; greets one like a friend rather than a customer. Even if there It is always a positive experience to get car serviced with Robert. He is so congenial; greets one like a friend rather than a customer. Even if there is bad news, he is helpful as possible. He is an invaluable employee. More
Noise & oil change Jordan did great at getting my car in ASAP to figure out the odd noise and at the same time was able to fit me in for an oil change. Noise was fixed a Jordan did great at getting my car in ASAP to figure out the odd noise and at the same time was able to fit me in for an oil change. Noise was fixed and I’m good for another few thousands miles until my next oil change. Thanks Jordan your awesome! More
Oil change and tire rotation My visit is always a awesome experience no matter what i wouldnt want to take my car anywhere else but here alex is a great person My visit is always a awesome experience no matter what i wouldnt want to take my car anywhere else but here alex is a great person More