Spokane Hyundai

Happy with the new team! This was my first service since the new ownership. Robert in Service Dept was very efficient and friendly. My vehicle was done within 45 mins, which This was my first service since the new ownership. Robert in Service Dept was very efficient and friendly. My vehicle was done within 45 mins, which was sooner than expected! More

Quality Service just after owning our 2015 Sonata Hybrid for 3 years this was the second time we had an issue and the warning light came on and the car was inoperable just after owning our 2015 Sonata Hybrid for 3 years this was the second time we had an issue and the warning light came on and the car was inoperable. We had to get a tow from a location that was about 10 miles away from the nearest Hyundai dealer. I spoke with Robert on the phone, told him the issue, He looked up my account, and reminded me I had roadside service. within the next hour he had my car and assured me they would have it looked at and find out what was causing the issue. Robert called me on Monday since we had it towed on a Saturday. He explained the problem, and ordered the part and had it repaired in a few days time. The customer service by Robert and the others at Spokane Hyundai was excellent. I will continue to take my Sonata in for oil changes, tire rotations and other car maintenance required to keep it running perfect. Thank you Robert and Thank you Spokane Hyundai! More

Muffler replacement I had a noise in the muffler when I accelerated. They diagnosed the problem but had to Oder the parts. The installation went very fast and I was on th I had a noise in the muffler when I accelerated. They diagnosed the problem but had to Oder the parts. The installation went very fast and I was on the road again. Thanks More

car maintenance good work. multipoint inspection every time. when you think your going in for an oil change, they want you to have this system flushed or that system good work. multipoint inspection every time. when you think your going in for an oil change, they want you to have this system flushed or that system serviced. They just have my car's best interest in mind. I've had my oil changed elsewhere and 3 times it comes back with something broken. Then I have to bring it to Hyundai to fix. Now I have all my services done at Hyundai. They make sure everything in the motor is safe and running. thanks More

Perfect customer service experience I have never experienced customer service like this before. While at the dealership I expressed several problems I was having with my car (small paint I have never experienced customer service like this before. While at the dealership I expressed several problems I was having with my car (small paint issues with my 2018 due to someone hitting me and leaving) and they addressed each issue to the best they could for free when I came in for an oil change. I will always get my car serviced here! More

easy peazy lemon squeezy As always was simple to drop off the car and wait in the waiting room for the work to be completed. good job everyone there As always was simple to drop off the car and wait in the waiting room for the work to be completed. good job everyone there More

Pleasure doing business! Ruschard and the entire crew made a typically stressful thing to do a pleasure. Ruschard came back after he had left for home to help us find our new Ruschard and the entire crew made a typically stressful thing to do a pleasure. Ruschard came back after he had left for home to help us find our new car. We were torn on the make of car we wanted but the relationship this crew worked hard to forge really made the decision much easier. We don't remember all their names but everyone introduced themselves and were eager to help. Honesty and integrity were obvious. Thank you!! More

Customer service surpasses expectations It’s rare when a customer service experience surpasses your expectations, but this service department does so every time I come. Robert in particular It’s rare when a customer service experience surpasses your expectations, but this service department does so every time I come. Robert in particular is absolutely incredible. He makes you feel like part of the family as soon as you walk through the door. I have never felt so welcome and at ease at a dealership before. That is why I drive an hour and a half out of my way to see them. Do your self a favor and check them out. More

The most caring, professional group of people ever!!!! We purchased a new Sonata hybrid and were made to feel that what was important to us was very important to everyone at Spokane Hyundai! They could no We purchased a new Sonata hybrid and were made to feel that what was important to us was very important to everyone at Spokane Hyundai! They could not have been more helpful or more involved in walking the extra mile to find just the right car (or car color) for us! This is our 3rd Sonata and our 2nd Sonata hybrid so we are definitely a Hyundai family, but now we feel like we are also a part of the Spokane Hyundai family!! Thank you so much for helping us buy a car that we love and for being some of the nicest people we have met in any situation!! Judi Sarber More

Hyundai service centet Nice happy people waiting room was nice and the recall on my car was done fast. Would come back again to the service center for repairs on my car. Nice happy people waiting room was nice and the recall on my car was done fast. Would come back again to the service center for repairs on my car. More