Spokane Hyundai

Key fob Purchased a replacement for my car. The shop couldn’t program it. I brought it to the dealership and they had it programmed in ten minutes. Thank y Purchased a replacement for my car. The shop couldn’t program it. I brought it to the dealership and they had it programmed in ten minutes. Thank you Hyundai for your service! More

Best Customer Service Robert is the best! He has a smile on his face and you feel welcome when you pull your car into the garage. I've been to the Kirkland Hyundai service Robert is the best! He has a smile on his face and you feel welcome when you pull your car into the garage. I've been to the Kirkland Hyundai service and there was no friendliness or welcoming attitude. Robert has made an impression. It's always the friendly service that makes you want to come back. He always looked out for my best interests too. When I had to get a couple of services for my car, he helped me with discounts as much as possible. They don't try to rip you off. I've also dealt with Ford in Kirkland and they never offered discounts or specials (after the fact that I purchased 3 cars from them too). Thank you Robert. I'll miss you! More

Quick replacement of a faulty liftgate strut Customer service was outstanding, as always (Robert Storseth, service advisor, Sheri, front desk). Price was discussed and approved by me before servi Customer service was outstanding, as always (Robert Storseth, service advisor, Sheri, front desk). Price was discussed and approved by me before service was performed. Service was performed quickly and to my satisfaction. Cost for same service on 12/15/2016 (less than 2 years ago) was $51 for 1 strut (I had both struts replaced at that time, so my total cost for parts was $102) and $50 for labor (replacing 2 struts). Cost for this service was $83.11 for 1 strut (63% increase) and $59.98 for labor (20% increase). I had a 15% off coupon for this visit, so my total cost to replace 1 strut was $136.76. On 12/15/2016, my total cost to replace 1 strut (no discount) was $101. Even with my discount this visit, my cost increase was 35% in less than 2 years. The cost increase was the only reason I rated this service a 4-star rather than a 5-star. According to the U.S. Bureau of Labor Statistics, prices for motor vehicle parts and equipment were 0.22% lower in 2018 versus 2016 (a $0.11 difference in value for a part costing $51 in 2016). DealerRater would not allow me to include the reference link . . . it violates their policy. More

Alex is he best by far! I think the whole team is fantastic, I usually work with Alex Kern and he always goes over and beyond and I trust my cars in his hands over anyone. I think the whole team is fantastic, I usually work with Alex Kern and he always goes over and beyond and I trust my cars in his hands over anyone. More

Car Service Review Great service department! My Hyundai only comes here! Super friendly, knowledgeable, and listens to any issues or problems my car has encountered. Great service department! My Hyundai only comes here! Super friendly, knowledgeable, and listens to any issues or problems my car has encountered. Very satisfied with this service department! More

Excellent service department! My wife started taking our car to the Spokane Hyundai service department, and I took up that tradition as well. Conventional wisdom dictates that dea My wife started taking our car to the Spokane Hyundai service department, and I took up that tradition as well. Conventional wisdom dictates that dealership service departments are overpriced and prone to upselling. I have never found that tho be the case at Spokane Hyundai. I have always been completely satisfied with their excellent service. And employees like Robert Storseth are one of the big reasons that I keep returning. Honest and capable are are the strengths that I look for in servicing my car, and Spokane Hyundai fulfills both of those qualifications admirably. More

Fantastic Customer Service! Rodney served as an excellent guide as we picked out our new Hyundai. We were given the opportunity to explore the vehicle in different situations and Rodney served as an excellent guide as we picked out our new Hyundai. We were given the opportunity to explore the vehicle in different situations and terrains. The finance manager was a delight to work with. All in all, this is an excellent place to purchase a vehicle. 5 out of 5, would buy again! More

Easier than I thought I was really anxious about buying a new car and more importantly buying a car from a dealer. I thought it went much better than expected. While I di I was really anxious about buying a new car and more importantly buying a car from a dealer. I thought it went much better than expected. While I did get the new guy, the pushy sales guy and then the gentle closer sales guy it wasn't bad. I got what I really wanted, at the price I expected. Paperwork was relatively quick. I did call the day before coming up to let them I know what time I'd be there and was disappointed that they didn't have the car ready for me to go. But overall still a better than expected experience. More

Regular service with additional service I made my appointment within 224 hours, my appointment was on time. The service was efficient and quality. They also took care of two other concerns I made my appointment within 224 hours, my appointment was on time. The service was efficient and quality. They also took care of two other concerns that were brought up during the service. More

Great service, as always I have brought my vehicle into this location for many years, and have always been greeted with a smile and received outstanding, thorough explanation I have brought my vehicle into this location for many years, and have always been greeted with a smile and received outstanding, thorough explanation and wonderful service. Very pleased customer! More