Spokane Hyundai

Oil change All went as expected , good attitude, little wait time, environment was clean, they did not wash car that surprised me. Overall I was very satisfied All went as expected , good attitude, little wait time, environment was clean, they did not wash car that surprised me. Overall I was very satisfied with the experience. More

Wonderful Experience! We couldn’t have had a better experience at Spokane Hyundai in general, but we were especially grateful that we were able to partner with our salesman We couldn’t have had a better experience at Spokane Hyundai in general, but we were especially grateful that we were able to partner with our salesman, Ruschard. He was extremely accommodating, very friendly and very knowledgeable about everything inside and outside the Hyundai 2015 Santa Fe Sport that we test-drive and then purchased. He answered all of our questions and even took us around to meet all of the staff and crew we’d be working with in the future! We made a great deal and actually enjoyed the experience! More

Honest and friendly I love going to Spokane Hyundai! They are all so friendly and helpful. They never try to pull things over on me because I'm a woman. They go out of th I love going to Spokane Hyundai! They are all so friendly and helpful. They never try to pull things over on me because I'm a woman. They go out of their way to make sure I understand what my car needs versus what is suggested. And buying a car here is great! They aren't super pushy like some places, & they listen to what you can pay and try to work with you. Jamal is amazing, & always makes my visits positive. More

Oil change Your service department is very helpful, no high pressure to by stuff I don’t need. I’d recommend you anyone for service or buying new or used car. I Your service department is very helpful, no high pressure to by stuff I don’t need. I’d recommend you anyone for service or buying new or used car. I apologize I can’t remember the two gentlemen that helped me. Thank you James P. Borgmann More

Happy me! The salesman Rodney and I were in contact, working around my schedule. I told him what I wanted and what payments I wanted to be at. Everything work The salesman Rodney and I were in contact, working around my schedule. I told him what I wanted and what payments I wanted to be at. Everything worked out great! Happy me! This KONA is perfect! More

Awesome new Accent! Ruschard did an awesome job explaining the different features of the accent. As well as being very personable and great to get to know. The car is gre Ruschard did an awesome job explaining the different features of the accent. As well as being very personable and great to get to know. The car is great, with a back up camera, hands free calling, and I am able to play my own music. The overall experience was great! More

Great Service ,Great People,Great Job This is the third time i have had work done by Spokane Hyundai and each time have been very satisfied and is the only place i will take my Tuscan for This is the third time i have had work done by Spokane Hyundai and each time have been very satisfied and is the only place i will take my Tuscan for service. Great people, Great service as well as work done in a timely manner.What more could i ask for? A discount got that too 10% off a nice size PM bill with All factory parts.Way to go Spokane Hyundai you guys rock. More

WORST PLACE TO GET SERVICE DONE! WARNING PLEASE READ BEFORE HAVING YOUR HYUNDAI SERVICED AT THIS DEALERSHIP! I HAVE A 2016 HYUNDAI ELANTRA LOVE THIS CAR BEEN TROUBLE FREE SINCE NEW UN WARNING PLEASE READ BEFORE HAVING YOUR HYUNDAI SERVICED AT THIS DEALERSHIP! I HAVE A 2016 HYUNDAI ELANTRA LOVE THIS CAR BEEN TROUBLE FREE SINCE NEW UNTIL NOW. I TRAVEL FOR WORK SO I PUT MASS MILES ON MY CAR I ALSO TAKE VERY GOOD CAR OF IT I CHANGE OIL EVERY THREE THOUSAND MILES AND ALWAYS CHECKING BELTS HOSES ECT. TO MAKE SHUR IT DOESNT NEED SNYTHING I DONT WANT TO BREAK DOWN TRAVELLING IF I CAN PREVENT THAT. SO AT 90,000 MILES I TOOK IT TO SPOKANE VALLEY HYUNDAI DEALERSHIP TO GET A RADIATOR FLUSH AND THEY ALSO RECOMMEND DOING A TRANSMISSION FLUSH AND REPLACEING FRONT BRAKE PADS WHICH SHOULD HAVE BEEN MY FIRST CLUE BECAUSE I ALREADY REPLACED FRONT PADS A FEW MONTHS PRIOR TO THIS MY SELF. I ASKED ARE YOU SHUR ITS THE FRONT PADS THEY SAID YES I ASKED THEM TO CHECK AGAIN THEY CAME BACK SAID THEY WERE WRONG IT WAS THE BACK ONES SO I BOUGHT THE REAR PADS TO PUT ON LATER THAT DAY MY SELF TOTAL BILL FOR TRANSMISSION SERVICE, RADIATOR FLUSH, REAR PADS ALMOST 600.00 DOLLARS WHICH TO ME IS WORTH IT TO HAVE PEOPLE THAT ARE SUPPOSED TO KNOW WHAT THERE DOING WORK ON MY CAR SO I PAID AND LEFT. A FEW DAYS LATER IM OUT ON THE FREEWAY IN CRUISE CONTROL AT 70 I COME TO A HILL AND THE CAR DOWN SHIFTS TO CLIMB THE HILL BUT ITS DIFFRENT THEN EVER BEFORE I GET THIS HARD JERK WHEN IT DOWNSHIFT FROM 6 TO 5 GEAR AND ITS CONTINUED EVER SINCE IVE TAKEN THE CAR BACK TO THEM 5 TIMES THE FIRST TIME HAVING TO PAY ANOTHER FEE FOR THEM TO LOOK AT IT AGAIN SINCE THEY SAY THERES NOTHING WRONG WITH IT AND MADE ME FEEL LIKE IM CRAZY THATS HOW I FEEL THEY TREATED ME SO HERE I AM STUCK WITH THIS HARD JERKING TRANSMISSION JUST WONDING IF THE TRANSMISSION IS GONNA JUST STOP WORKING ON THE NEXT JERK WITH MORE OR LESS A COMPANY NOT TAKING ACCOUNTABILITY FOR THERE MISTAKE WHAT EVER THAT IS IVE HAD MY CAR SINCE BRAND NEW I KNOW IT VERY WELL BEEN SITTING BEHIND THE WHEEL FOR OVER 90,000 MILES WHEN THIS HAPPENED THEY DID SOMETHING WRONG AND THEY JUST WONT OWN UP TO IT. FOR BEING Professional Hyundai dealership Mechanics IM WORRIED HOW MANY OTHER PEOPLE HAVE HAD THIS SAME THING HAPPEN TO THEM PLEASE SAVE YOUR SELF THE HEADACHE LOST TIME AND MONEY AND GO SOMEWHERE ELSE More

Best experience The dealership was great from start to finish!! Will be going back for my husbands car!!! Kyle and rushard were wonderful! Shawn was quick, Jamal went The dealership was great from start to finish!! Will be going back for my husbands car!!! Kyle and rushard were wonderful! Shawn was quick, Jamal went to bat like a champ More

polite, courteous and friendly The employees at the dealer were polite, courteous and respectful. The sales rep assisting me in my new vehicle purchase was quite knowledgeable about The employees at the dealer were polite, courteous and respectful. The sales rep assisting me in my new vehicle purchase was quite knowledgeable about the many features about the vehicles I was interested in. I didn't feel pressured to buy a vehicle and was comfortable throughout the process. Things to improve on, the overall car buying process took way too long. I got there at 9am and left at 2pm. In this digital age, it really should take no more than two hours to purchase a vehicle ( from client walking in, test drive, trade in value and delivery). Additionally, the process seem to be a bit un organized pertaining to the constant back and forth of having to negotiate one option at a time and getting my price that I wanted versus a package negotiation. Additionally I found it odd to initial paperwork on the monthly payment before financing was secured. Also this dealer does not have in house financing. The do work with several credit unions and banks in the area and the dealer does it's best to work with you. It would be beneficial if Hyundai did away with their boost up requirement to get additional cash back when a deal is in hand. Also to extend the graduation program from 6 months to 24 months like many other competitors. Overall, I'm happy with the process and would recommend to others. More