Sport Durst Hyundai
Durham, NC
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excellent service Angela always provides excellent customer. Today, she even walked me to my car holding an umbrella over my head because I had left my own umbrella in Angela always provides excellent customer. Today, she even walked me to my car holding an umbrella over my head because I had left my own umbrella in my car More
I was delighted with the good attention from Chris in the service department. I'm really picky because I grew up with a father who owned a dealership, so I know good when I see good. Chris and Angela are bo service department. I'm really picky because I grew up with a father who owned a dealership, so I know good when I see good. Chris and Angela are both outstanding. More
Easy to work with, friendly dealership. Working with Ricky Copelin is like dealing with a neighbor---easy to to talk with and explain exactly what you you want in a vehicle and a car deal. B Working with Ricky Copelin is like dealing with a neighbor---easy to to talk with and explain exactly what you you want in a vehicle and a car deal. Brought 6 vehicles from Ricky and Sport Durst so far and been satisfied each and every time. Highly recommend a visit to see Ricky! More
Service and Sales Have Been dealing with Sport Durst for 5 years. Have always been treated royally.. I truly believe they make every effort possible to insure that thei Have Been dealing with Sport Durst for 5 years. Have always been treated royally.. I truly believe they make every effort possible to insure that their customer base is truly important to them. More
Best car buying experience The Sport Durst Hyundai staff was extremely helpful in my car buying experience. Michael Young and Hieu Nguyen found me the exact vehicle I wanted at The Sport Durst Hyundai staff was extremely helpful in my car buying experience. Michael Young and Hieu Nguyen found me the exact vehicle I wanted at the price I could afford. Hieu went out of his way to find me the Kona I wanted and to arrange for it be delivered to Sport Durst in a very timely fashion. Ricky Copelin was extremely friendly and helpful when I picked up my new vehicle, taking care of all the details and explaining all of my vehicles features. Thanks team More
Best customer service I have used Sport Durst for servicing my cars for over 10 years. I appreciate the personal care and shuttle service while my car is being serviced. I have used Sport Durst for servicing my cars for over 10 years. I appreciate the personal care and shuttle service while my car is being serviced. More
Negligent business I have purchased two Santa Fe’s from this dealership. They did not notify me about the engine recall that applies to both vehicles. On Monday, Decembe I have purchased two Santa Fe’s from this dealership. They did not notify me about the engine recall that applies to both vehicles. On Monday, December 9 my engine failed while I was driving down I-40. In addition to the fact that I could have been seriously injured, I missed a critical meeting for my job. Now I have been without a car for 72 hours & Sports Durst is refusing to provide a rental car to me until they get approval from Hyundai headquarters. This has been massively inconvenient & completely turned me off to ever buying from then again or recommending them to anyone else in the future. I was just at Sports Durst 5 months ago having a $1000 part to the turbo replaced & no one mentioned this engine recall. They are negligent & I do not recommend them. More
Wonderful people On my 3rd Hyundai. Always had my cars serviced here. Appreciate the coupons and oil change packages. And the people in the service department are a On my 3rd Hyundai. Always had my cars serviced here. Appreciate the coupons and oil change packages. And the people in the service department are amazing. Super professional and friendly. More
Do Not stand behind their product/service I purchased a 2019 Jeep Cherokee in November 2018. I was told that I had a 1 year maintenance program for oil changes and tire rotation. My first visi I purchased a 2019 Jeep Cherokee in November 2018. I was told that I had a 1 year maintenance program for oil changes and tire rotation. My first visit I had to remind sales that I had this program. The sales person entered it into the system. My 2nd visit I was told that I didn't have a maintenance plan again. Spoke to sales again, this time no help. Spoke to finance guy, no help! Ended up paying $135 for oil and filter change and tire rotation! Buyer beware! More