Sport Durst Hyundai

From the time I walked into the showroom, I was treated with the utmost respect. The entire staff was very friendly (and very accommodating with my 2 year old son). Tony was very friendly and very knowle with the utmost respect. The entire staff was very friendly (and very accommodating with my 2 year old son). Tony was very friendly and very knowledgeable about the vehicle. He helped me find the vehicle of my dreams. Plus, he worked to make sure that I got the most out of my car that I was trading in. He also helped me get a payment that I could afford. My entire experience was top-notch. Everyone that I came in contact with was great. They all showed wonderful customer service. I came to the dealership after receiving a letter stating that I could get a vehicle even though I had filed bankruptcy. I knew there had to be a catch, so I went in unprepared. I was completely impressed with the fact that the letter I received was true and straight-forward. I didn't have to jump through hoops to get a vehicle. Thanks to Tony, I was able to get a great amount for my 2000 Monte Carlo "black beauty" Trading in my car covered my down payment. Now, I am the proud owner of my new "black beauty" - a 2012 Jeep Wrangler Sport. I have got so many compliments on my new ride. This is all thanks to my wonderful, very friendly, and very knowledgeable sales associate, Tony. He was awesome through out the whole process. Also, thanks to everyone that didn't mind (and told me to leave him alone and let him play) my son running around the showroom. They even gave him a basketball to play with while we were going through the whole sale. I have already started spreading the word about the dealership, my sales associate, and my experience. Thank you so much. I truly love my new ride. It is the best!!! More

Phil was very thorough at explaining all the wondeful features of our new car. He took a real interest in making sure we were happy with our choice and I highly recommend him to anyone looking for a new features of our new car. He took a real interest in making sure we were happy with our choice and I highly recommend him to anyone looking for a new car. More

We definitely met the right sales person in Ricky: very friendly and inviting, not too pushy but convincing, leaving enough space to make decisions about the car we wanted and knowing his product well. He friendly and inviting, not too pushy but convincing, leaving enough space to make decisions about the car we wanted and knowing his product well. He even let us check out his personal car (he clearly believes in his Sonata!). It was almost fun buying with him (and he seems to have fun doing it). Refreshing to actually be able to really 'talk' with a salesperson. While I expect that Sport Durst earned its commission, they gave us a very decent price. The car came from a Florida dealership that had decked it out with the typical nonsensical 'upgrades' like extra stripes and overpriced 1st aid kit. We encountered none of those aggravating sale-tricks with Ricky. Thanks! More

Willie has been great to work with, staying late, answering all kinds of questions and always with a smile. He is a great assets to have at the dealership! answering all kinds of questions and always with a smile. He is a great assets to have at the dealership! More

Tony was informative and fair, he did not pressure us. He was not pushy or aggressive. We felt he was very honest and upfront. we were given a fair deal on our trade in. this is the third Hyundai sonata we was not pushy or aggressive. We felt he was very honest and upfront. we were given a fair deal on our trade in. this is the third Hyundai sonata we have bought from this dealership. We appreciate the friendly customer service, Charles is great, and has always done a great job working on our sonatas. More

Michael and the whole team make sure that the Equus we bought is in top condition and we are more than satisfied. It is refreshing to see that the Sport Dust people care about the customer satisfaction bought is in top condition and we are more than satisfied. It is refreshing to see that the Sport Dust people care about the customer satisfaction and go out of their way to stay in touch, provide the best service and the best customer experience we have ever had from a car dealer. The Hunday brand and its products is great, but only through a Dealership like Sport Dust can this be delivered and maintained over time. More

From my first visit to Sport Durst, when I met Ricky Copelin, I was very impressed. He took me seriously, realized immediately that I had done my homework, and didn't try to push me. When I went back Copelin, I was very impressed. He took me seriously, realized immediately that I had done my homework, and didn't try to push me. When I went back several weeks later to test drive the Elantra, he answered questions and was informative but not pushy. When I came back with my husband to test drive the Sonata and Sonata Hybrid, our experience was the same -- good information, fair treatment, letting us make the decision. We ultimately chose a 2012 Sonata Limited, got a fair price from Ricky and his manager, and felt like we'd made the right choice without undue influence from anyone at the dealership. When we went back to close the deal the next day, our experience was the same, and the help we got from Ken Massenburg in the business office was professional and efficient. We've never found car buying to be a fun experience, because of the stress associated with the decisionmaking and the negotiating, but these folks made it as smooth as possible. More

My visit was for service/repair, but I left a proud owner of another reliable and durable Mazda Tribute. I have the unique experience of meeting a salesperson who was not pushy, but dilignet in ensuring that of another reliable and durable Mazda Tribute. I have the unique experience of meeting a salesperson who was not pushy, but dilignet in ensuring that my experience was not stressful or even uncomfortable as car purchasing can become. Ma'Chae took the extra effort to make to experience memorable. The supporting staff, Sales Manager, Business/Finance Manager and other associates were also helpful. I encourage you to continue to with the mantra of excellence in customer service and experience. More

Should have know when I walked all the way across the Hyundai dealership and through 2 other cars lots before someone greeted me that my experience was not going to be a promising one. I was finally gre Hyundai dealership and through 2 other cars lots before someone greeted me that my experience was not going to be a promising one. I was finally greeted by someone in training at the Chrysler/Dodge/Jeep dealership (also owned by Sports Durst)- for whom I will write a separate review for a stellar experience. That evening I test drove 3 cars - the last being the Santa Fe, which I without a doubt, preferred over the other 2 cars. I spent 2-3 hours that evening talking with the sales person from the Dodge dealership, who again was very helpful. He put me in touch with Ken Neill as I had mentioned to him that I had requested a price through the internet. Ken emailed me a quote after talking to the Dodge sales person and followed the email with a phone call. During the phone call he told me that he could not spend his time negotiating a price unless I could come back into the dealership. I tried to explain to him that I really do not have time to spend a couple more hours in the dealership negotiating. I emailed him the following morning and asked that he discuss with his sales manager and see if he could continue negotiations via email. His sales manager (Kristen Poole) emailed me and ask again what car, trim etc I was looking for (after I had gone over this with at least 3 people already), and said she would let me know what they could do for me. I told her what I wanted, explained that I am a single mom of a 6 year old girl, work full time, and have very little time to come into the dealership. Her response back to me was basically - too bad, "that is as good as we can do." Meaning they cannot continue negotiations with me outside of the showroom. Needless to say, this was all it took for me to response with a no thanks I'll be shopping elsewhere. So, bottom line - don't waste your time or energy....NOT worth the very small discount that you MAY get after spending hours in the showroom. My hope is that this review will help someone in trying to decide which dealer to work with in this area and to hopefully institute better sales practice/flexibility at the dealer. I will also pass this experience along to all work colleagues and on-line in hopes of sparing someone the same experience. More