Sport Durst Hyundai

Will not return Overall, the staff was professional and accommodating. The reason that I will not do any further business here is because I ended up in a predicament Overall, the staff was professional and accommodating. The reason that I will not do any further business here is because I ended up in a predicament that I was trying to avoid from the start of my car search. My experience: I contacted Sports Durst because I found the vehicle that I wanted to purchase through USAA and they supposedly had it available (4WD, 2017 Santa Fe Sport, dark leather interior, and black or dark grey exterior, with decent options, not basic). However, I still to this day have never seen this car. When we went to the dealership, we test drove a fully loaded 2WD 2017 Santa Fe Sport T. So, after three hours of talking about a variety of vehicles and other options, my husband and I were tired and still in need of a vehicle. However, we really wanted a 4WD, but the only one presented was a basic 2017 Santa Fe Sport with beige interior - cloth, and no options for $27,000 including post market leather install. Unfortunately, we settled and figured we could live with it for now. After about two weeks, we realized that we actually hated this car and should've just declined. We took the car back to try to exchange/trade for something more accommodating to our needs. The 2 week old car is now only worth $19,000 from the same dealer (really?). So, I found a vehicle in their online inventory that we wanted, which was being sold online for $38,065 and after incentives $33,500. I was a little upset when I was presented with the purchase price of $39,080. I felt this was a little dishonest, and it was quickly acknowledged by sales manager who said he would adjust. Now, I am paying for a vehicle that has most of my originally requested features and then some, but at a price that is nauseating. I am now paying more than we initially budged for, and because of the trade in, an additional $10,000 for nothing. In hindsight, I should of just walked out and sought service at a dealership that could give me what I asked for in my initial request. I do realize that this was bad judgment on my part to going into contract when I wasn't satisfied, but life lesson learned. I completely understand that Hyundai's hold no value and I will not return to this dealership. More

Extremely Satisfied I appreciate Ricky's honesty and the hard work of the finance people. Wallace continued to try to get me into the car I wanted and kept at it until he I appreciate Ricky's honesty and the hard work of the finance people. Wallace continued to try to get me into the car I wanted and kept at it until he made it happen. The final gentleman that went over the paperwork was extremely friendly too. I didn't meet a single person who wasn't friendly or helpful. I appreciate Rufus for making his follow up calls as well. Thank you all very much! More

Good service , good product ,great salesman I had a wonderful buying experience . I was treated respectfully at all times. My questions were answered.Received a beautiful car .Thank you for hel I had a wonderful buying experience . I was treated respectfully at all times. My questions were answered.Received a beautiful car .Thank you for helping me Mr Copeland. More

review Finance lady and sales manager were great Rodney was my sales guy he was wonderful. I am a cut to the chase kind of guy and your staff did a nice job Finance lady and sales manager were great Rodney was my sales guy he was wonderful. I am a cut to the chase kind of guy and your staff did a nice job. More

Salesmanship of Excellent Rodney, is the most outstanding salesman, I have every meet. His professionalism was outstanding. I've always been skeptic about car salesmen but Rod Rodney, is the most outstanding salesman, I have every meet. His professionalism was outstanding. I've always been skeptic about car salesmen but Rodney removed all of my skepticism with his friendly non hassle mannerism. He truly represented your company with professionalism. My experience as a whole with your company was outstanding because of him and your other staff. More

Quick and painless I arrived looking for the car I had been searching for the no other dealers had on the lot. But this dealer had one it was a 2016 Hyundai Veloster Tu I arrived looking for the car I had been searching for the no other dealers had on the lot. But this dealer had one it was a 2016 Hyundai Veloster Turbo. Having already owned a Hyundai Veloster I knew of the great driving feel and fuel economy. After speaking to the salesman we went out on a test drive and he explained to me the features and difference between the new and the old. With a great price and the right car it made buying so much easier! More

No title My salesman was very well versed in how the car operates. He was easy to deal with. It was a pleasant. I am very satisfied with my car. I give a 10 My salesman was very well versed in how the car operates. He was easy to deal with. It was a pleasant. I am very satisfied with my car. I give a 10 rating. More

Sports Durst Ricky is great salesperson have bought a few cars through him he has always gone far above what we expected will be back to see him again when we purc Ricky is great salesperson have bought a few cars through him he has always gone far above what we expected will be back to see him again when we purchase next cars More

Good guy Thank you Michael, as usual you have provided us with a wonderful experience in buying a state of the art car. Please convey our thanks to the rest of Thank you Michael, as usual you have provided us with a wonderful experience in buying a state of the art car. Please convey our thanks to the rest of the team. Saul More

Great experience Michael Silberman helped me to get the car that fits my needs and budget. He was never pushy or applied unwanted pressure to buy. He was easily availa Michael Silberman helped me to get the car that fits my needs and budget. He was never pushy or applied unwanted pressure to buy. He was easily available and responsive to text and phone calls. More