Sport Durst Hyundai

Very willing to negotiate with me on the price and I did not feel like I was being pressured to buy. The people at Sport Durst remembered me from when I bought my first car two years ago... they were very not feel like I was being pressured to buy. The people at Sport Durst remembered me from when I bought my first car two years ago... they were very good at making me feel "like family." More

Mike W has great customer service skills... He listen to all my issues and responded in a timely manner.. Chuck and Jeff also showed friendliness to help me out in any way as bringing the car back for rout all my issues and responded in a timely manner.. Chuck and Jeff also showed friendliness to help me out in any way as bringing the car back for routine checkups or any issues i'm having with the vehicle. Thanks so much I will be doing business here again..- Charles G. More

My overall experience was one that was quite good considering that purchasing a car can be a hectic process. I worked with Carole Henderson in Hyundai sales. She was patient with me as we looked at t considering that purchasing a car can be a hectic process. I worked with Carole Henderson in Hyundai sales. She was patient with me as we looked at the various models of Hyundai's however I gravitated towards the Mazda product line, which she was happy to show me. I test drove two Mazda 3 vehicles and two Mazda 5 vehicles and Carole was patient through the whole process with me while I made my decision. At wheeling and dealing time, they are as helpful as they can be. I will say that they knocked a percent off my interest rate to sweeten the deal a bit which was a nice touch. That being said there is not much wiggle room off the internet prices which already include all the dealer incentives. I feel if you come in with a good trade and with those incentives you can get a good deal. I owed a little on my car so that hampered me a bit but, I was still able to get a REALLY nice iGrand Touring Mazda 3 for right around 20. Again, YMMV depending on what you are trading in and if you are putting a down payment with it. I put down a small amount to help offset the amount I owed on my car At delivery time, Elizabeth was friendly and she happily went over the details of my new vehicle with me. Dennis Koballa really stepped up to the plate when an issue came up with my down payment. Sport-Durst was 'johnny on the spot' to correct the issue. I ended up spending eight hours at the dealership and with various staff members while I finalized my deal...all were courteous and professional which made the experience all the more pleasant. The free hot dogs and nachos really helped get me through the long day! My only complaint is that they do not carry the KIA line of cars - my 2005 KIA had over 225,000 miles on it and I really wanted another one. I recommend this dealership, even if you have to drive in to see them (I did over 65 miles one way). More

My experience was excellent from start to finish. Adam was great to work with and made buying a new car so much easier than I expected. Customer service like his will keep me coming back and referring fri was great to work with and made buying a new car so much easier than I expected. Customer service like his will keep me coming back and referring friends. Same goes for Chuck and I know if I have any questions in the coming weeks, I can just make a call or show up and receive the same friendliness that I experienced this trip. My mom was with me the whole way through and when she is ready, Adam will have another sale. More

Tyler Smith have me great customer service. Showed me a few cars that caught my eye. Will definitely come back and recommend friends and family!! few cars that caught my eye. Will definitely come back and recommend friends and family!! More

Great service, great conversation..just a well rounded crew! I was immediately taken care of, my needs & wants we're considered entirely through my process, & I was kept informed during any wait times. I crew! I was immediately taken care of, my needs & wants we're considered entirely through my process, & I was kept informed during any wait times. I was very pleased with my turn out! The staff was knowledgeable & friendly and never overbearing. I do wish there was a larger variety to your used vehicle selection, but beggars mustn't be TOO choosey! Overall great experience :o) More

The original sales experience with Lamont was fine until the car came in. Then with a multitude of errors and lack of information the experience went very bad. The paperwork showed that my NEW car had over the car came in. Then with a multitude of errors and lack of information the experience went very bad. The paperwork showed that my NEW car had over 400 miles on it. I thought I was getting a new car from the plant so I was shocked. The model I wanted did not come with a sunroof, so James Juarez offered to have one put on for me. It would be warrantied by the manufacturer. Anyway, things went very bad and I was unhappy with the information I got from Lamont, so I called James, the sales manager. I explained the information that I received from my sales rep was not quite truthful and I was upset because this was now becoming a nightmare. The biggest issue was that I was not in a rush to get a car and would have waited for one from the factory, but was told that was not possible. He offered me the option of waiting 6-8 weeks to wait for a new one from the factory, or he would give me some options that I had already stated I wanted down the line. I picked my car up last night and am happy with it. Best part was when I got in the car, the ODOmeter reading was 227 miles. So the paperwork that I was given to sign was wrong to begin with. The title paperwork had me down for a 2011 Hyundai Hyundai, not a 2013 Hyundai Genesis, so we should have questioned the mileage. Although I asked for the dealership to pay for the extended warranty for the inconvenience and was told no. Elizabeth was the one who went over the car with me last night and I was so impressed, I have never had such a thorough demonstration of the options and conveniences on this car. Thank you so much Elizabeth and James. You both turned this nightmare into a dream again. More

Dallas is very friendly and helpful. We visited several times for buying cx-5. He is always patient to answer our questions and do test drive with us. He got a good price for us,and I will definitely recom times for buying cx-5. He is always patient to answer our questions and do test drive with us. He got a good price for us,and I will definitely recommend this dealership and Dallas. More

Everyone was so kind, polite, and helpful at Sport Durst. From the minute I walked in, Gary Patterson was there to greet me, and assist me at looking at various cars in my price range. He was very knowledgab From the minute I walked in, Gary Patterson was there to greet me, and assist me at looking at various cars in my price range. He was very knowledgable about the cars available and even though the car that I drove off with had a couple of problems with the blinkers, he stayed in touch with me, provided a rental car and had the problem fixed in a very timely manner. Every part of this car buying experience has been great! More

I greatly enjoyed working with Michael. He was very helpful, and his friendliness was an added benefit to us. He was more than willing to show us any make and model that we wanted to look at as well as helpful, and his friendliness was an added benefit to us. He was more than willing to show us any make and model that we wanted to look at as well as do research to see what new cars were being shipped to them. Although we liked the Accent, the price made us pause. If Mike had no suggested leasing the car, we would have had to turn away and look at another dealer. Elizabeth was also very helpful when it came to explaining further about the car manual and all the other little packages that came with the car. Overall we were VERY satisfied with Mike and Elizabeth, and would highly recommend them to our friends and family. More