Sport Durst Hyundai
Durham, NC
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1,269 Reviews of Sport Durst Hyundai
Overall experience was great. Vance kept me informed of everything that was going on and did not tell me anything wrong. He worked to ensure that I was satisfied with a vehicle of my choice and with my fin everything that was going on and did not tell me anything wrong. He worked to ensure that I was satisfied with a vehicle of my choice and with my financing. Elizabeth was great during delivery to ensure that my vehicle purchase was delivered to my satisfaction. You don't find new car dealerships with the great customer service as I received much less finding a used car dealership that looks after the customer like Sport Durst. I will not hesitate to inform others of my experience and send them your way. More
In all my years I have never seen a dealership go to the lengths to help a person or be a nice and friendly and supportive as we have had. Glenn Rice our salesperson and Rashawn Bass did to help us. It was lengths to help a person or be a nice and friendly and supportive as we have had. Glenn Rice our salesperson and Rashawn Bass did to help us. It was hard with our credit to get us approved but they work with everyone to find the right deal for us and one that we liked and was happy with, they made sure we were comfortable and cared for while waiting and never gave up on us. I would and will send and tell people to go to Sport Durst to look for their new car. Thank you all very much and we love our new car! More
Overall, very very good experience. They gave me the best rate every,good cstomer service. The people in finance was great. My waiting was ok they spend time talking to me about the vhicle going over how to rate every,good cstomer service. The people in finance was great. My waiting was ok they spend time talking to me about the vhicle going over how to work it. Most of all the pricing was were i needed to be. The friendlness was out of this world, the most happy people you want to meet. I will say this, its very good quality worker there i love them all thanks to all for such a well done job. More
Overall, very good experience, however, a point worth mentioning. Time to process all paperwork and get us on the road in our new vehicle was, in my opinion, too long. Having arrived at 9 am and having mentioning. Time to process all paperwork and get us on the road in our new vehicle was, in my opinion, too long. Having arrived at 9 am and having selected the car by 9:30 am, we ended up waiting for finance until 1:30 pm. Then to go over car with Chuck, we ended up leaving at around 3:45. Suggestion, have dealer prep of vehicle and go-over while customers wait for financing. This would have made good use of the time while waiting to see finance. Very good pricing and selection of vehicles. James was upfront with his costs and gave us the lowest price possible. Thanks for a very good experience. More
We were just suprised how Mr. Charles Pettiford and Rashawn Bass. Were so friendly to explain what kind of deals and services they offer at this dealership. Rashawn Bass. Were so friendly to explain what kind of deals and services they offer at this dealership. More
As a young adult and first time car buyer, I was initially intimidated by the thought of purchasing a used vehicle from a dealership on my limited budget. However, this was definitely the right deal initially intimidated by the thought of purchasing a used vehicle from a dealership on my limited budget. However, this was definitely the right dealership for me. The staff was friendly and knowledgeable, but most importantly they were up-front and honest when it came to the bottom line. I primarily dealt with Dallas Juarez in sales, and he made the whole process surprisingly stress-free. He was able to help me through the process of applying for financing, explaining all my options in a language that i could actually understand. Nobody tried to up-sell me on unnecessary options beyond my budget - definitely a plus! All the paperwork was handled for me. Overall it was a surprisingly fast process. This was also sped up due to the fact that I knew specifically which cars I wanted to test drive after checking out their website first. I would highly recommended Sport Durst. More
This was the first time I bought a car myself. Carole was very helpful and made me feel more relaxed than I thought I would be buying my first car. I really enjoyed the staff. They have fun and make it was very helpful and made me feel more relaxed than I thought I would be buying my first car. I really enjoyed the staff. They have fun and make it a positive experience. I will definitely be referring others to this dealership! More
We had a specific request for our new vehicle. Lamont practically scoured the country to find a vehicle that would meet our requirements. When he couldn't locate a vehicke in the Hyundai line, he rememb practically scoured the country to find a vehicle that would meet our requirements. When he couldn't locate a vehicke in the Hyundai line, he remembered that we were also considering a Mazda and made the deal happen. We were grateful and impressed by his persistence. More
Mr. Charles (Pettiford) was absolutely AWESOME!! I can honestly say, that he made this car buying experience the best that I have ever had. He ensured that I was taken care of as if I was his own daughte honestly say, that he made this car buying experience the best that I have ever had. He ensured that I was taken care of as if I was his own daughter. I HIGHLY recommend him and this dealership to anyone. Mr. Roman (Edgar) was also just quite pleasant, and went above what was expected. He and his team made my experience even better. Their customer service skills are beyond reproach. This dealership is absolute the best. More
The customer service was excellent. My salesman did are great job of answering all of my questions. The Delivery Coordinator was very patient with explaining the car features. great job of answering all of my questions. The Delivery Coordinator was very patient with explaining the car features. More



