Sport Mazda North

Sport Mazda North responded

Andrea. It was certainly a great pleasure to read your kind testimonial and I want to thank you so much for giving us the opportunity to show you the changes we have brought to this dealership. Of course, it will always be the people you have working for you that will make the biggest difference and you could not have a better Mazda professional than Jorell Figueroa. He has long been a top performer at Sport Mazda, just like his father and brother before him, all auto professionals at my dealerships. When I purchased the former Fairbanks Mazda, my goal was bring the same kind of award winning experiences to an already wonderful customer base in this area of Central Florida. Jorell was kind enough to move from Sport Mazda South to Sport Mazda North where he has quickly continued to provide our customers with stellar car buying experiences. Not only that, but he is a super friendly and caring individual who will always do his best for you, each and every time you visit. Thank you so much for letting others know about Jorell Figueroa and the experience he provided for you at Sport Mazda North. I want to thank you for choosing us for your brand new 2020 Mazda CX-5. I know you will love it and truly enjoy the FEEL ALIVE sensation every time you are behind the wheel. All of the new features added to the 2020 models will really impress you with the enjoyment, comfort, and performance they provide. Don't forget, we will always be here to provide you the same great service and support that you deserve as our valued customer and new member of our Sport Mazda Family of Mazda Owners. Let me thank you once again for your wonderful testimonial and your kind comments for my dealership. I especially enjoyed your last two sentences. Please come back often, we will never disappoint you. May you and yours have nothing but safe, happy, and HEALTHY times to come. JAY MEALEY, OWNER

Sport Mazda North responded

Safeena, I am so happy to hear that Ashley Ramsey continues to provide our customers the car buying experience that enjoy and are treated with the respect they deserve. She is a friendly and caring individual who listens to her customers wants and needs and then does everything she can to make sure that is what they get. You could not ask for a more dedicated Mazda professional and that is apparent in your wonderful comments about her and her actions. She is all of the things you said and we are very glad that she is a member of the Sport Mazda North team. I was very sorry to hear about your past experience and grateful to you for providing us another opportunity to show you how much we appreciate you and the faith you have placed in us. I purchased this dealership not long ago because of the wonderful customer base and a desire to bring them the special Sport Mazda car buying experience that has proven so popular and successful at the original Sport Mazda location, now renamed Sport Mazda South. Sport Mazda North, formerly Fairbanks Mazda, is a wonderful location and you can depend on the staff, like Ashley Ramsey, to make sure you will always feel welcome here and never be disappointed in the service and support you receive. I want to thank you for the wonderful testimonial and your parents too, for trusting Ashley and our great sales team to provide you another new Mazda 3 to purchase, replacing the one you had leased 4 years ago. We are so proud to have you as a member of our Sport Mazda Family. May you and yours experience nothing but safe and Healthy times to come. JAY MEALEY, OWNER

Sport Mazda North responded

Alexis, Welcome to our Sport Mazda Family and we are so proud to have been able to serve you at Sport Mazda North. I really enjoyed the photo and so happy to know that Jorell Figueroa did his very best for you and made your car buying experience enjoyable and successful. That is a beauty you have chosen and I know that you will really enjoy every mile you drive in your Mazda. I am grateful to Jorell for making sure that all of your questions were answered, concerns addressed and information provided that you need to make the best car buying decision for YOU. That is always our intention and we believe it is what you deserve and should expect every time you visit this dealership. Both Jorell and Jose are great Mazda professionals and each is a specialist in their areas of expertise. Together they make a great team and provide a wonderful experience for valued customers, like yourself. Thank you again for choosing us and you will always be welcome here. We wish you and yours nothing but safe and Healthy times to come. JAY MEALEY, OWNER

Sport Mazda North responded

Jose, I really hope that your recent experience with Jorell and Bud at Sport Mazda North have changed your mind about disliking a car dealership visit. Great experiences are really what you deserve and I am confident knowing that Jorell Figueroa was the Sport Mazda Pro you worked with. Both he and Bud are knowledgeable professionals who are specialists in what they do in making our customers car buying experience both enjoyable and successful. Friendly and caring, Jorell is exceptional in making sure you get all your questions answered and concerns addressed and learn all you need to make the best car buying decision for YOU. Neither Jorell or Bud believe in high pressure sales and instead like to listen and assist customers to find what they want. I can understand why you would enjoy your experience. Thank you so much for choosing Sport Mazda North for your next car. Maybe Number 9 is just the start of a great car buying relationship with my dealership. I hope so. We are proud to have you as our customer and wish you nothing but enjoyment and happiness with your choice. May you and yours experience nothing but safe and Healthy times to come. JAY MEALEY, OWNER

Sport Mazda North responded

Amalia, I am so proud to have you both as new member of our Sport Mazda Family and valued customers here at Sport Mazda North. Thank you very much for choosing us to provide you a quality Mazda CX-9 Signature model. I know you will learn love it and every single feature that has made it the new Mazda premium quality SUV with the less than premium price. Please enjoy every single mile you drive and may they each be safe, happy and fun with the special Mazda FEEL ALIVE sensation that comes every time you are behind the wheel. We will be right here to provide you service and support throughout your ownership at Sport Mazda North, where you will always be welcome. On behalf of Jorell Figueroa and myself, thank you for the very kind words you had for him in your testimonial. He is a wonderful individual who has a great reputation for treating his customers with the friendly and helpful respect they deserve. I am so grateful that he made your car buying experience a special one. Over the Top customer service is quite a compliment and it is greatly appreciated. Thank you for the photo. I usually say how I can see by your fact how happy you look with your new Mazda, but the darn Coronavirus has even made us all wear masks so I cannot tell. I will instead wish you great happiness and enjoyment in your new Mazda and pray that you and yours have nothing but safe, happy and HEALTHY times to come. JAY MEALEY, OWNER

Sport Mazda North responded

It was a great pleasure to hear from you about your recent experience at Sport Mazda North. Thank you so much for the very kind comments and I am so happy to know that Jeremy made your 4th Mazda purchase, the second from this dealership, your best car buying experience ever. It is certainly what you, a loyal Mazda owner, and customer of Sport Mazda North, deserves. Although you had not made plans for a purchase at that time, it is good to know that Jeremy found you some great options and made the visit as enjoyable as possible, given the circumstances, for you and your family. Treating our customers like family is a tradition at Sport Mazda and it sounds like Jeremy did every thing he could for a member of our Sport Mazda Family, your family. I am grateful to you for letting others know about Jeremy and your experience at Sport Mazda North. I can assure you that you have a friend at the dealership in Jeremy and you will always be welcome here. May you and your family stay Safe and Healthy during this year and beyond. JAY MEALEY, OWNER

Sport Mazda North responded

Mobur, Thank you so much for the kind comments and testimonial about your car buying experience at Sport Mazda North. I am happy that you enjoyed the car buying process and were impressed with the transparency. Please accept my apology for the wait times. It is not something we are happy with as we make adjustments during these COVID times. We appreciate your patience and am so happy that you chose this dealership for your new Mazda. We welcome you to our Sport Mazda Family and wish you nothing but safe, happy and Healthy times to come. You will always be welcome here. JAY MEALEY, OWNER

Sport Mazda North responded

Lara, It was wonderful to read your kind testimonial for Ashley Ramsey and your car buying experience at Sport Mazda North. I know Ashley Ramsey well from here excellent performance at Sport Mazda South and am so happy to know she is providing the same to her new customers at North. She is a kind and caring individual and one of the best Mazda professionals we have on our team. I am very happy that she made it easy for you to find a great preowned 2018 Mazda 3 to replace your previous Mazda 3. I know you will learn to love it too. Thank you for letting others know about your car buying from home experience. We have always had this service at Sport Mazda and it is becoming more popular for customers during this unfortunate pandemic. Providing you safe and healthy options for your sales and service requirements is important to us and we are proud to know that it is appreciated by valued customers like yourself. It is certainly what you and all of our customers deserve. May you and yours have nothing but safe and healthy times to come. Thank you again for choosing Sport Mazda North and please know you will always be welcome here. JAY MEALEY, OWNER

Sport Mazda North responded

I am so happy to learn that Ashley Ramsey is continuing to provide the same great service to her customers at Sport Mazda North as she did at our flagship Sport Mazda store. I want to thank you for the very kind testimonial you have given for the experience she provided you there. I know her very well and am confident that she will always be there to provide each and every customer the best possible car buying experience, and one they deserve and will appreciate. Thank you so much for being our valued customer and for choosing Sport Mazda North for you next car. Please enjoy every mile you drive and remember we will be there to provide you the support and service you need throughout your ownership. It is our great pleasure you chose one of our great selection of quality used cars. Thank you again for being a great customer. Stary HEALTHY! JAY MEALEY, OWNER

Sport Mazda North responded

Lee, I must tell you that it was very enjoyable reading your testimonial and I cannot thank you enough for the kind comments for both Ashley Ramsey and Mark Cappetta. Both are new to the Sport Mazda North dealership having both moved there from our Sport Mazda South store where they have both been stars for a long time. It sounds like they are continuing to do the same great job that have delighted so many customers at their former location. I am grateful to them both for bringing the same great service to our new Sport Mazda North location. In these times I am very happy that we could make your car buying experience a great one by providing you the home delivery option. It is the kind of service that our customers deserve and if we can provide a safer and easier option for our valued customers, then it is the least we can do for you. I want to personally welcome you to the Sport Mazda Family of Staff and Mazda Owners. We will certainly be here to provide you the service and support that you should expect from Florida's Dealerrater Mazda Dealer of the Year for the last 8 years. You made a great decision and I know you will love your new 2020 Mazda Grand Touring Reserve with the Turbo engine and All Wheel Drive that will provide you great performance and handling in all conditions. Loaded with great features, you will always experience the Mazda FEEL ALIVE sensation every time you are behind the wheel. And we will always be ready to assist you whenever you need us. Thank you so much for being our valued customer. We wish you and yours nothing but safe and healthy days in the times to come. JAY MEALEY, OWNER