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Sport Mazda North

Longwood, FL

Overview
Employees
Reviews
Vehicles
4.8
3,177 Reviews
If you want first-class customer service, an incredible selection of new Mazda models, and 100% transparency, then come meet the team at Sport Mazda North. We're excited to expand the Sport Mazda team, as this new Mazda dealership in Longwood, FL, takes the place of what was formerly Cory Fairbanks Mazda. Whether you're looking to buy a new Mazda or need to get expert auto repairs north of Orlando, you can count on the professionals at our Central Florida Sport Mazda North dealer!
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400 N US Hwy 17 92

Longwood, FL

32750

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Showing 3,177 reviews

July 27, 2023

Ryan was knowledgeable and diligent in handling all of the paperwork needed in order to purchase a new car. I got the car that I was looking for. I'm happy. Mazda North. Amiel here. More

by Amiel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Sport Mazda North responded

Hi Amiel, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2023

Thanks Jay from start to finish was impeccable on getting my car back on the road. That is why my family keeps coming back with all of my Madza cars we own for service. Keep up the good work! #HappyCustomer More

by ReturnOfTheMark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Diaz
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Jul 28, 2023 -

Sport Mazda North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sport Mazda North. We hope you have a great day!

July 23, 2023

1-4 hours for oil change 2-service advisor does not listen to repair requested More

by corsage.crusade.0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isander Plaza
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Jul 25, 2023 -

Sport Mazda North responded

Hello. My name is Jay Mealey and I own Sport Mazda South. I apologize for any inconvenience you experienced with your service visit. I use our customer feedback to improve our processes. Could you email me at jaymealey@gmail.com with some more details about your visit? I appreciate you being a Sport Mazda customer. Thank You.

Jul 25, 2023 -

corsage.crusade.0q responded

(1) I made appointment over the phone direct with Sports Mazda. I arrived at the appointment 15 minutes early. My vehicle was taken back and I waited as my only vehicle. The first acknowledgement I was even in rotation for service was 2+ hours. 15 minutes after that, the service advisor advised the vehicle was being reviewed. 1 hour later I received a video from the technician. The car was released 4+ hours from start to finish. (2) When the appointment was made I asked only for 2 issues, an oil change, and review of problem I was having with the side mirrors. I noticed when I signed in a tire rotation was added to the request. I asked the service advisor (there was actually one holding the pad and the other listening) to remove that service as I did not request it. I receive that service for free at the location I purchased the tires. When I received the video the technician indicated he was rotating the tires. I again went to the advisor advising that I had requested that not be completed. He ran out to the tech to tell him not to do it. On top of that confusion, the advisor then had the audacity to inform me that the next time I come in and request a service and then refuse it they would have to charge me......not exactly the customer service I would prefer. Make note that the text I received listed the advisors name as Jeff...not sure if this is a nickname? (3) the vehicle was purchased under the Cory Fairbanks days and when I asked for them to confirm if the mirror issue was covered under the extended warranty they could not even locate the extended warranty information. I had to call home and obtain that info for them to make a call. The extended warranty is a whole other issue that has been disappointing. (4) I have now had 2 instances where your technicians have recommended service as critical. When taken to another master tech both of those issues have been found to be unnecessary nor critical in nature(and by the way not recommended in the Mazda service manuals as to mileage). It is unfortunate I have had these experiences with a dealer I trusted and would likely have purchased another vehicle. I do not dislike the vehicle I own, rather it has been reliable. I have taken my vehicle to your facility since I owned it and have been on time with all required maintenance again performed at your facility. I have lost that feeling. Take this as an opportunity to make positive changes for the next guy.

July 23, 2023

Wonderful and professional staff. Very efficient and pleasant. Have recommended this dealership to our friends. More

by denesedean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And everyone else in the service department
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Jul 25, 2023 -

Sport Mazda North responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 22, 2023

The Service Consultant , Mr. Ray excellent was informing and sent videos of what need to be fix on my car .The estimated time of the service was about an hour which I was told . More

by Nisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Diaz
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Jul 24, 2023 -

Sport Mazda North responded

Hi Nisha, we're happy you found our staff so supportive during your experience here at Sport Mazda North. Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2023

Igor and team were extremely knowledgeable, transparent, and accommodating! I came from Tallahassee to look at a Jeep Grand Cherokee and they made me an offer that I couldn't refuse. I will definitely keep More

by Kenneth.grice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bud Daley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Kosinkov
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Jul 24, 2023 -

Sport Mazda North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda North! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2023

Shane and Jose were excellent to work with. I hoping everything the said comes. True More

by jbarriga2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Sport Mazda North responded

Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 19, 2023

Ryan was the perfect salesmen, didnt feel rush or pressured to secure a vehicle. He took the time to get to know me and we both found the perfect vehicle that fits my needs. Thank you for being so at More

by toyalaws
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Sport Mazda North responded

Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 14, 2023

AJ was extremely helpful and courteous. This was my second time working with him, and he made the experience of trading in and leading a new car very smooth and enjoyable. I strongly recomm More

by Dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Jimenez
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Jul 17, 2023 -

Sport Mazda North responded

Hi Dean, we're happy you found our staff to be so supportive during your experience here at Sport Mazda North. We look forward to your next visit! Take care!

July 13, 2023

The dealership always provides friendly service and their communication on updates for my car's maintenance is always quick. I always appreciate the fact turnaround time. Jay in the service dept is always to More

by terraj35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Diaz
Report | Print
Jul 16, 2023 -

Sport Mazda North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sport Mazda North. We are always more than happy to assist you if anything else comes up. Take care!

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