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Sport Mazda North - Service Center

Longwood, FL

4.6
871 Reviews

871 Reviews of Sport Mazda North - Service Center

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June 11, 2023

Each and every employee goes out of their way to provide exceptional service - sales, service and parts. I believe the service advisor I had last week was Raymond and he absolutely did a fantastic job commu More

by Martha S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Sport Mazda North responded

Hi Martha, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda North! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2023

Excellent customer service, agent very professional and kind. Wait time OK, lobby nice and clean. Found it very relaxing waiting for my car. More

by mthoren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jujuan Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Sport Mazda North responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2023

good service, liked the video of the service performed, decent coffee, clean facility, friendly people More

by parose1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Sport Mazda North responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2023

Great service at the auto service department. Raymond is an excellent service manager. He always look for ways to get our appointments working around our schedules. More

by jakoleno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth, Earnest Evans
Jun 05, 2023 -

Sport Mazda North responded

Hi Jakoleno, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda North! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2023

I had a huge car repair and received excellent service from all staff including the service manager. You guys never do me wrong! Thank you Mazda More

by Sweety451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Celso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Diaz
May 23, 2023 -

Sport Mazda North responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2023

THIS WAS THE FIRST TIME IN A LONG TIME, THAT I DID'NT GET FRUSTRATED WAITING FOR AND OIL CHANGE, HONESTLY... IF YOU HAVE AN APPOINTMENT WHY SHOULD IT TAKE LONG??? More

by patti_ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Celso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Navas
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Sport Mazda North responded

Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (407) 734-2953 to discuss this further.

May 23, 2023 -

patti_ruth responded

all is good

May 18, 2023

Jay is very knowledgeable and so helpful and work ethic is outstanding. Jay is by far one of the best Thank you Jay. More

by Cindy_r74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Diaz
May 23, 2023 -

Sport Mazda North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sport Mazda North. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 18, 2023

As always I find the attention given is top notch. They go outt of their way and excel in their attention to the customers needs. More

by ace1_jose
Recommend Dealer
Yes
Employees Worked With
Brian Celso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge the technician
May 23, 2023 -

Sport Mazda North responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 26, 2023

I have been using this dealership for service for more than two years now and have been very pleased with the quality and professionalism of the service. Communication and updates are great. The video More

by mark.gallrein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Cappetta
Apr 28, 2023 -

Sport Mazda North responded

Hi Mark, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 22, 2023

The service department did a great job. I especially like the video the tech sends showing the condition of my tires, brakes, lights, wipers… and any recommendations (if needed). This is m More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Diaz
Apr 24, 2023 -

Sport Mazda North responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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