Brian Celso

Andres was nothing short of amazing however, the people in the service department that were supposed to clean the car top off the fluids and just make the car presentable. We’re not doing their job. We had in the service department that were supposed to clean the car top off the fluids and just make the car presentable. We’re not doing their job. We had to send the car back at least four different times for it to be cleaned and detailed Which should not have happened a deal that could’ve taken two maybe three hours max took about 5 to 6 hours. They lied on the report and said that the car had been detailed and that the fluids were topped off when my son and I checked the fluids and got in the car for the test drive we found that the car was disgusting on the inside. There were things left from the previous owner. A lot of Vaseline smeared all over the inside of the middle console and the fluids under the hood were not topped off. Before a dealership post a car for sale they should always detail it top to bottom check every nook and cranny inside and outside the car to make sure that it’s presentable for the next person purchasing it. More

by NANCYDEIBES80 Verified Customer Verified Customer

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Best service around. They are patient and informative regarding the state of your car while being serviced. Their sales dept is great too, I drive out of my way to go the They are patient and informative regarding the state of your car while being serviced. Their sales dept is great too, I drive out of my way to go there because I don't have to worry about the repairs when I leave. More

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I have always had a positive experience from the first I walked into their show room, back in 2018 I when I bought my first Mazda to my most recent service visit. Every time I'm at the dealership the staff walked into their show room, back in 2018 I when I bought my first Mazda to my most recent service visit. Every time I'm at the dealership the staff is always friendly. The Facility is clean and bright. I usually schedule my service visits during the week. Instead of sitting at the guest area, I'll sit at table they use for sales. No one has ever asked me to move and sit in the designated area. I really appreciate that. It allows me p work in an area with less distractions. I tell everyone abut my service reps and how I feel free to ask questions about service recommendations on my SUV. I currently work with Juju, but if he's unavailable when I come a free rep will step in and get me checked in. I appreciate their team work! More

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Good service. Staff always attentive. Car wash after the service is an excellent compliment. I am satisfied. Staff always attentive. Car wash after the service is an excellent compliment. I am satisfied. More

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Mazda has continually taken great care of my 2004 Miata MX5! She’s now a classic and I need mechanics that know my car well!! MX5! She’s now a classic and I need mechanics that know my car well!! More

by SAILMCGHEE Verified Customer Verified Customer

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Just had my car serviced and wow, it was a breeze! The whole process was super quick, easy, and really convenient. The staff were incredibly friendly and made the whole experience pleasant. I was in a The whole process was super quick, easy, and really convenient. The staff were incredibly friendly and made the whole experience pleasant. I was in and out in no time, which is always a plus. Definitely recommend them for their speedy and kind service! More

by IVAN.S.ROSA4487 Verified Customer Verified Customer

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We have been using the service dept at Sport Mazda Longwood for over 20 years(and purchased 4 cars). Brian, the service manager, and Ray, our latest advisor, have been wonderful. The service provide Longwood for over 20 years(and purchased 4 cars). Brian, the service manager, and Ray, our latest advisor, have been wonderful. The service provided has been excellent and the long term relationship builds trust . I highly recommend the dealership. More

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Juju at the service department was excellent. He was attempted to everything we needed to get done. He paid attention to every detail. He went on and beyond any expectations. We will definitely c He was attempted to everything we needed to get done. He paid attention to every detail. He went on and beyond any expectations. We will definitely come back to see juju. More

by POCHO1072 Verified Customer Verified Customer

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Great staff and service from this dealer, been doing business with them since 2015 and I drive out of my way to use them for their thorough service. business with them since 2015 and I drive out of my way to use them for their thorough service. More

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Noah was. Very knowledgeable and took the time to explain what was going on with my car. He downloaded the Mazda app to my phone so I can obtain coupons and pr Very knowledgeable and took the time to explain what was going on with my car. He downloaded the Mazda app to my phone so I can obtain coupons and promotions that are available. He also assisted me with warranty information. He is the best service advisor ever. More

by VIOLETLORI Verified Customer Verified Customer

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