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Sport Mazda - Service Center

Orlando, FL

4.7
2,680 Reviews

2,680 Reviews of Sport Mazda - Service Center

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February 06, 2018

Airbag Recall Service I was a bit frustrated since my Mazda 6 had been in twice already for 2 of the airbag recalls and now the airbag dash light was on. Nick reviewed the More

by Michael Friedberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Mar 12, 2018 -

Sport Mazda responded

Thank you for telling others about your experience at Sport Mazda Service Center. It never makes me happy to see our cars experiencing a recall. There have been so many problems with the airbag providers for the entire auto industry. I am glad that Nick Radoslavov was able to make quick work of this one. Our tech staffs train on all the announced recalls and it is always best to turn to them when you have a dash warning light come on. Thank you for doing so quickly. Glad we could help. Jay Mealey, GM/Owner

February 05, 2018

Integrity I believe in a business that shows integrity and professionalism in their staff. Mistakes happen but the way handled was exceptional! Good job, ver More

by joycee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Resmondo -- extremely attentive, polite, professional, and shows integrity., Ellie Diaz
Feb 23, 2018 -

Sport Mazda responded

Joycee, Thank you for your review. I strongly believe that integrity and professionalism should be the goal for all businesses. Thank you for your comments. I was not aware of the mistake you mentioned but my staff is certainly empowered to insure that customers will be satisfied if an error occurs. I have an excellent team of Service Advisors, so I am happy to hear that they handled yours in an exceptional manner. Our reputation is very important as our success has been as a direct result of our great customer base. Thank you for being one of our great customers. Jay Mealey, GM/Owner

February 03, 2018

Oil change and tire rotation along with some filters Honestly, I can not say enough good things about the service at Sport Mazda and Nick in particular. The waiting room is clean and comfortable and has More

by Mazdaguy1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Mar 12, 2018 -

Sport Mazda responded

MazdaGuy1962, I always love hearing from a loyal customer. It is my great team of Service Advisors, or which Nick Radoslavov is one of the best, that make the visits to the Sport Mazda Service Center so pleasant. Not only is the facility great, with all the additions you spoke of, but our entire staff is friendly and helpful. We all appreciate the nice review and are proud to have you as our customer. Jay Mealey, GM/Owner

February 02, 2018

Excellent Service Nick is friendly and attentive. I was in for my 5000 mile service and he told me about the discount for the service. Thank you Nick, other dealershi More

by Willie G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Mar 12, 2018 -

Sport Mazda responded

Willie, I think if you deserve the discount you should get it. Nick really cares about his customers and his job is to make sure he lets his customers know everything that makes their visit special. In this case, he was simply doing the things that make him the great Service Advisor he is. Thank you for being the great customer you are. So glad you are our customer. Jay Mealey, GM/Owner

February 02, 2018

What a kind guy! The last few times I have been at your service this young man has been my “go to guy” he kind respectful , and knowledgeable. He never pushes me to d More

by Gloriajean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny
Feb 26, 2018 -

Sport Mazda responded

Gloriajean, As a loyal customer I can see Donny and Stephen have gained your trust. I often think that it is now more desired by customers than every before and I am happy that you have member of the my staff that you rely upon for advice. Thank you for letting others know about the attributes that Stephen and Donny possess. I believe ever customers deserves our best every day and that is what they should expect every visit, it is the best form of respect. Thank you for this review and we are so proud to have you as our loyal customer. Jay Mealey, GM/Owner

February 01, 2018

A+ Service Nick was kind, pleasant and professional. The overall service experience was awesome. Kudos to the service team for getting me in and out in no time. More

by A.Howell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barby Irby, Nick Radoslavov
Feb 05, 2018 -

Sport Mazda responded

A.Howell, It is always good to hear from a service customer that enjoyed their experience at Sport Mazda. Thank you for letting others know about your visit and the wonderful job that Nick Radoslavov did for you. "Awesome experience" sure sounds good to me. I am happy that you enjoyed your visit and that your are our customer. Thank you again for the nice review. Jay Mealey, GM/Owner

January 31, 2018

Nick was one step ahead. When I called to say my car battery was dead and I was waiting on a jump, Nick made sure they got me in quickly when I arrived. It wasn’t something More

by MazSporty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Jan 31, 2018 -

Sport Mazda responded

MazSporty, As a loyal customer, I am sure Nick Radoslavov and the other Service Advisors are well aware of you and your car, and what both need to make the service visit both enjoyable and successful. Your contacting Nick to tell him of your problems triggered a lot of preparation and communications within the Service Center and I have no doubt that Nick made sure he was ready to assist you when you arrived. It is how they take care of the unexpected things that always amazes me. I believe these guys are the best service team I, and our customers, have ever had. Thanks for the comments. Jay Mealey, GM/Owner

January 31, 2018

Nothing but excellence!!!! From the moment I stepped into the dealership I was immediately greeted with a warmth and professional welcome by Ellie Diaz. She is so knowledgeable More

by Yanick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Parker, Ellie Diaz
Feb 05, 2018 -

Sport Mazda responded

Yanick, It was a great story and I really enjoyed reading about your recent visit to Sport Mazda. I am fortunate that my dealership has so many loyal customers like yourself. Ellie Diaz, as you have noted, is a great representative of the "warmth and professionalism" that exists in all departments. So many smiling faces make the atmosphere welcoming for our all customers. I believe it is a great place to work so I am grateful to have so many veteran staff who make us so successful and a place that our customers trust for their service. Dan is right about the 2018 Mazda CX-9. This Mazda SUV is all premium without the outrageous prices. So luxurious and yet still has the trademark MAZDA ZOOM-ZOOM Drive. Thank you for being our loyal customer and you and the people you recommend will always be warmly welcome at Sport Mazda. Jay Mealey, GM/Owner

January 27, 2018

I love Sport Mazda Nick is fantastic. I know that he will take great care of our CX-5s. He does a great job of getting us in and out as quickly as possible, but the serv More

by J. B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Jan 28, 2018 -

Sport Mazda responded

JB, Thank you for letting others know about your recent service visit to my dealership. Nick Radoslavov and his fellow Service Advisors are a big reason why our customers can enjoy their visit to our Sport Mazda Service Center. They make sure that the customers wants and needs receive the full attention of our talented team of Service Technicians and that your car is fixed the way you want it the first time. Thank you for the kind words and I assure you that they will always care for your CX-5 because you are a member of our Sport Mazda family. Thank you for being our customer. Jay Mealey, GM/Owner

January 26, 2018

Exceptional Customer service Nick is always friendly, professional, and very welcoming! He always has a smile and he is definitely one of my favorites! I always request for Justin More

by Kenzo Kenaope Rutang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, James , Daniel Parker, Josh Snell, Nick Radoslavov
Jan 30, 2018 -

Sport Mazda responded

Kenzo, I hope you feel like family, because we are proud to have you as a member of our Sport Mazda family. Josh, Dan, Nick, Justin and James will be delighted to know that they make your visits to the dealership enjoyable. You are right about the service team, I think that every one of them was born with a smile on their face. Genuinely friendly and caring, I am glad that you trust them to always return for their service. Thank you for being our loyal customer and for the fine review you provided. If you have any ideas to make it even better, drop me a line at jaymealey@gmail.com. Jay Mealey, GM/Owner

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