2,680 Reviews of Sport Mazda - Service Center
Outstanding Service I just went in for a routine oil change and tire rotation, but even so, they washed my car! Excellent, friendly service and the new facility is beaut I just went in for a routine oil change and tire rotation, but even so, they washed my car! Excellent, friendly service and the new facility is beautiful. More
Tire Patch and Oil Change Rob was very friendly and professional. Made me feel at ease and took care of my Mazda 6's tire and the oil change. Loved the new location and facilit Rob was very friendly and professional. Made me feel at ease and took care of my Mazda 6's tire and the oil change. Loved the new location and facility. More
Terrible experience-TWICE!!!!!! This is my third attempt to write a review about this dealer. I will try again. In March of last year, my wife and I purchased a 2012 Chevy Cruze from This is my third attempt to write a review about this dealer. I will try again. In March of last year, my wife and I purchased a 2012 Chevy Cruze from this dealer. Well, I drove it sparingly for the first 30 days, and then we drove it to Asheville, NC. When braking at high speed the whole car shook. When we got back, I took it to the dealer and told him what the car was doing. He said the warranty was up and, gee he'll take a look at it, but I was going to have to pay. After writing the General Manager, Dan Parker, they fixed it. Then, last November I discovered that my wife, who took out the loan on this car, had borrowed $17, 000 for this $10,000 car,. A big part of this loan was a Service Contract for $3,186. We quickly wrote the Vehicle Contract Service company and cancelled. On December 12th, we received a letter from the Contract Service Company stating that we are due, or the loan company is due, a refund for 81.00% of the contract. The letter stated we should get the refund in 45 days. 45 days was January 26, 2017. I called Don Mealey in March, twice, and my calls never got through. I wrote another letter to Dan Parker on March 22 and he never responded. It is now April 17th, I have been paying interest for three months on over $2,000 that should have been paid to the loan company for this refund. No response from the dealer DO NOT BOTHER TO POST ANY NEGATIVE COMMENTS ABOUT DEALERS ON THIS WEBSITE. I HAVE POSTED THE ABOVE THREE TIMES, AND IT DOES NOT SHOW ON ANY REVIEWS WITH THIS DEALER. CARS.COM MUST BE RECEIVING A STIPEND FROM DEALERS TO POST ONLY POSITIVE REVIEWS!!!!!!!!!!!!!!!!!!!! More
Ellie is outstanding! Ellie always provides excellent service and gives periodic updates on the status of my vehicle. Her outgoing personality is always a joy and she stri Ellie always provides excellent service and gives periodic updates on the status of my vehicle. Her outgoing personality is always a joy and she strives to find any service coupons that may apply. More
Excellent Service ! Ellie always provide excellent service. She strive to help solve the car problems and what comes after that. The last time I had to leave my car for m Ellie always provide excellent service. She strive to help solve the car problems and what comes after that. The last time I had to leave my car for more than 2 days and she helped me with a car loaner. The new facilities are amazing. More
my service was very well done by Rob I was in for my oil change I had had Rob service my Mazda 3 then I bought my CX5 a yr ago. Rob has always treated me like a special customer & now I was in for my oil change I had had Rob service my Mazda 3 then I bought my CX5 a yr ago. Rob has always treated me like a special customer & now that you are closer to me I like it even better .. More
Excellent Service Everytime I bought my car here and have had it for a year now. Everything went smoothly during purchase and has been going great ever since. Very attentive and I bought my car here and have had it for a year now. Everything went smoothly during purchase and has been going great ever since. Very attentive and helpful. Service center and employees are formal and informative. I would recommend to anyone. Thank you, A. More
The Very Best The service at Sport Mazda is top notch. The service reps are very customer service oriented, courteous and knowledgeable...I am glad I made the decis The service at Sport Mazda is top notch. The service reps are very customer service oriented, courteous and knowledgeable...I am glad I made the decision of buying my car at Sport Mazda...By the way the new facility is awesome... More
Epic customer service I felt completely at ease explaining my issue to the service tech. I had a mechanic, who was very friendly, test drive my car with me and identity th I felt completely at ease explaining my issue to the service tech. I had a mechanic, who was very friendly, test drive my car with me and identity the problem. I felt that the dealership went above and beyond. I left feeling confident in the job they did. I was very well taken care of. More
Top notch service. Ellie was excellent. She assisted me with setting up an oil change all the way to greeting me in the building. She walked me to my car and made sure a Ellie was excellent. She assisted me with setting up an oil change all the way to greeting me in the building. She walked me to my car and made sure all my needs were addressed from start to finish. I love the fact that she made me a top priority. Way to go Ellie. More