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2,682 Reviews of Sport Mazda - Service Center
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September 30, 2016
Efficient & Courteous Donny was professional, courteous and informative. He gave me an estimate of the service costs and explained the time to finish my car. He called me a Donny was professional, courteous and informative. He gave me an estimate of the service costs and explained the time to finish my car. He called me at the exact time he estimated and also explained the service. I will definitely ask for him for any of my service needs More
by dbwatts47
Employees Worked With
Donny Larson
September 29, 2016
Amazing as always!! Always very friendly and knowledgeable. Donnie has treated me with the utmost respect and is extremely helpful whether it is a phone call or in pers Always very friendly and knowledgeable. Donnie has treated me with the utmost respect and is extremely helpful whether it is a phone call or in person as with this last visit. You all have an amazing team and I highly recommend you to my friends and family. Thank you for your professionalism, I greatly appreciate doing business with you and your service department. More
by MChastain
Employees Worked With
Donny Larson
September 22, 2016
First service This'll was my first service on new car. Donny was excellent, explained in detail what was to be done. He listened to my one small item of concern. Af This'll was my first service on new car. Donny was excellent, explained in detail what was to be done. He listened to my one small item of concern. After service was done, Donny explained what was found. More
by Rrfkoontz
Employees Worked With
Donny Larson
September 19, 2016
Routine Synthetic Oil Change,Tire Rotation and Alignment I never have any issues with this dealership; this is where I bought my car and where I come to whenever I need my car serviced. I schedule with Ellie I never have any issues with this dealership; this is where I bought my car and where I come to whenever I need my car serviced. I schedule with Ellie every time because she always finds a way to go above and beyond, even if it is just something so little as turning a bad day around naturally with just her positive mood. If I have made an appointment and for whatever reason the shop is running a little behind, Ellie communicates with me throughout the process, whether she can have my car prioritized or not, if it's just not possible. Thanks again for yet another smooth, quick, and painless visit! More
by Timothy Ward
Employees Worked With
Nick Radoslavov, Ellie Diaz
September 13, 2016
mileage Donny is the best! Kept me updated on the status of my issue. Always very knowledgeable and professional. I have never been disappointed bringing my c Donny is the best! Kept me updated on the status of my issue. Always very knowledgeable and professional. I have never been disappointed bringing my car to Mazda. More
by Diantor
Employees Worked With
Donny Larson
September 04, 2016
He is amazing! Donny was very friendly and took good care of my car! He even offered to stay later so he could replace my brakes which was very sweet of him. Donny was very friendly and took good care of my car! He even offered to stay later so he could replace my brakes which was very sweet of him. More
by Kirajulea
Employees Worked With
Donny Larson
August 29, 2016
A brilliant recovery I'll be honest, I wasn't going to write a stellar review for Sport Mazda after my initial experience there. I brought my car in, waited what seemed li I'll be honest, I wasn't going to write a stellar review for Sport Mazda after my initial experience there. I brought my car in, waited what seemed like a very long time for my repairs, and ended up driving home with my alignment slightly off and couldn't get it resolved because Service had gone home for the day. Thursday, I was not a happy camper. There is a big however, though. Starting with Brad and moving to Rob and Jay, my concerns about my Thursday appointment were dealt with professionally and quickly. Sport Mazda worked around my constraints and schedule, and ended up righting what wasn't originally done properly. It is this kind of passion for excellence that I appreciate. I understand that sometimes, mistakes occur, even with the best companies. I worked for Apple some years ago, and sometimes people came in who had less-than-fantastic experiences with another technician in my store. I always made it my goal to right that wrong and have that customer leave not only happy with me, but the Apple brand. Now I see how that is from the other side of the coin. The people mentioned above went beyond the call, but they certainly kept my loyalty intact. Again, people make mistakes, and I can understand that. I judge people on their recoveries from those mistakes, and in that regard, Sport Mazda was excellent. More
by deltableh
August 28, 2016
Excellent Service! I came in to Sport Mazda for my CX-5's 20,000 mile service (I drive a lot and haven't had the car even a year yet!). Rob Nestor was my Service Advisor I came in to Sport Mazda for my CX-5's 20,000 mile service (I drive a lot and haven't had the car even a year yet!). Rob Nestor was my Service Advisor and he was very professional and super pleasant. He made sure my wait was as short as possible, and I trusted that the advice I was given for maintenance was actually needed. As always, my car runs great and I love driving it. And your cashier should also be commended for an easy checkout! Kudos to Jay Mealey for hiring great people for handling my car maintenance! More
by Terry B.
Employees Worked With
Rob Nestor
August 28, 2016
Excellent, efficient service Ellie was extremely helpful in the efficient service of my Mazda6. I drive approx. 400 mi.a week for work; vehicle reliability is extremely important Ellie was extremely helpful in the efficient service of my Mazda6. I drive approx. 400 mi.a week for work; vehicle reliability is extremely important to me. Ellie addressed all issues I had with my vehicle and assured me the car is in good running condition. I appreciate her professional demeanor. More
by Janet Jones
Employees Worked With
Ellie Diaz
August 25, 2016
Awesome! My experience with sport Mazda has been excellent so far. Bought a car I love and just had my first routine service visit. I expect nothing but good My experience with sport Mazda has been excellent so far. Bought a car I love and just had my first routine service visit. I expect nothing but good experiences in the future. More
by Lindserlou
Employees Worked With
Donny Larson, Ellie Diaz, Rob Nestor, Jacob Barone
