Sport Mazda - Service Center

Always great experience! Whether Donnelly or Ellie, I always have a great experience with this dealership. The service department is on point. They take care of everything w Whether Donnelly or Ellie, I always have a great experience with this dealership. The service department is on point. They take care of everything with professionalism and courtesy. More

So far, so good Had my first service experience and was very happy. I have had bad experiences other places so I feel cautiously optimistic about Sport Mazda. DJ ch Had my first service experience and was very happy. I have had bad experiences other places so I feel cautiously optimistic about Sport Mazda. DJ checked me in and was wonderful. Donny followed up and got everything taken care of and me out the door as quickly as he could. More

What Customer Service is all about! I had a great experience this past Friday, April 22nd for service on my Mazda CX-5. I had some defective door molding replaced. Ellie was my service I had a great experience this past Friday, April 22nd for service on my Mazda CX-5. I had some defective door molding replaced. Ellie was my service advisor. She had DJ take us to the Florida Mall rather than wait in the lounge because we had some retail returns to make. We killed two birds with one stone, so to speak. However, while at the mall, Ellie called and said Mazda sent some incorrect molding and we probably would either have to take a loaner or come back from Satellite Beach - where we drove from - to replace it on another date when the right molding came in. I was a little upset but it was what it was. When I called Ellie back to send DJ to pick us up from the mall, she had good news! She said they replaced the molding from another new car on your lot and will replace those when the correct molding comes in from Mazda. Thank goodness I don't have to make an extra trip to drive two and a half hours round-trip to come back to your dealership to replace! Thanks to Sports Mazda and Ellie for going the extra mile to satisfy a customer! That's what customer service is all about! Sincerely, Mr. Jay Riffe More

Great service as usual! I had my car serviced yesterday and as usual, Ellie was helpful, courteous, and down to earth. I am thankful for her dedicated service and honesty in I had my car serviced yesterday and as usual, Ellie was helpful, courteous, and down to earth. I am thankful for her dedicated service and honesty in the necessary service to keep my car up to date and healthy. Thanks all! More

Fan-Freaking-Tastic From The moment you arrive, Donny is prepared, accessible and communicates well. He continues to deliver. I have been going to this dealer for many ye From The moment you arrive, Donny is prepared, accessible and communicates well. He continues to deliver. I have been going to this dealer for many years and will continue to return because people like Donny work here. Great experience all around.. More

Welcome home!! Absolutely recommend Rob. He listens to your concerns and takes his time to answer any questions. They are all great but Rob is my favorite!! Absolutely recommend Rob. He listens to your concerns and takes his time to answer any questions. They are all great but Rob is my favorite!! More

Exceeded my expectations Rob and the rest of the staff was friendly and professional. During a previous visit there was a minor incident with one of the rims, they came to me Rob and the rest of the staff was friendly and professional. During a previous visit there was a minor incident with one of the rims, they came to me and without me saying a word they took it upon them self to order a new one and replace it. More

Great Expetience! I visited Sport Mazda for my first oil change and tire rotation to my 2011 Dodge Caliber, I spoke to DJ and he wrote up my service needs, he was very I visited Sport Mazda for my first oil change and tire rotation to my 2011 Dodge Caliber, I spoke to DJ and he wrote up my service needs, he was very courteous, professional, and kind, very happy with the service! I later met Donny, very professional and courteous, My car was looking great and when we drove out I could feel the difference in the handling, Thank you! More

Excellent experience but service issue needs return trip. Rob Nestor was extremely helpful and took time to explain resolution of my issue.......he was excellent. My only issue relates to the availability Rob Nestor was extremely helpful and took time to explain resolution of my issue.......he was excellent. My only issue relates to the availability of the part to resolve repair of the attachment of the interior "flap" of the convertible roof on my 2016 Miata MX5. It was explained that this issue was addressed in a recent Mazda recall bulletin and the repair parts (adhesive and clamps) would have to be ordered. Since I am driving from The Villages (60 miles each way on the Florida Turnpike) it would have been nice to have been notified that the issue required ordering parts before driving to Orlando and thus avoiding a second trip to Orlando once parts arrive. This issue does not hinder my opinion of your service staff which I find always extremely courteous and helpful. More