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Sport Mazda - Service Center

Orlando, FL

4.7
2,680 Reviews

2,680 Reviews of Sport Mazda - Service Center

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August 10, 2015

Great service Very helpful with getting me a rental car when my car's problem was tricky and took days to figure out. Car runs great now. More

by StephanieUCF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson, Rob Nestor
Aug 11, 2015 -

Sport Mazda responded

Sometimes, with all the investment in state-of-the-art systems, finding and fixing a problem in today's increasingly sophisticated cars takes time and teamwork. I am so glad that Rob and Donny were able to assist you and we were able to find a solution and get you back on the road. Thank you for putting your trust in Sport Mazda, we appreciate your business. Jay Mealey, GM/partner

August 09, 2015

Great Serice Started off with the friendly and helpful young man greating me and starting the process I think it was DJ or something. Then Rob did a great job se More

by Yp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ or BJ or JB or some initials, Rob Nestor
Aug 11, 2015 -

Sport Mazda responded

We are especially proud when a customer, like yourself, compares us favorably with another dealer. We are glad TJ was helpful and that Rob Nestor was able to make sure your service was fast, efficient and took care of all your problems. We look forward to providing you the best service possible each and everytime you visit. Welcome to the Sport Mazda family. Jay Mealey, GM/Partner

August 09, 2015

Great service Love the ability to make appts and have them be on time. Nice for the free car wash too. Dealers kids were in the waiting room though which was a litt More

by Meekamusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Nestor
Aug 11, 2015 -

Sport Mazda responded

We are in the process of building a new and much more customer friendly Sport Mazda a little further south on OBT. We will have a much more comfortable service waiting area, refreshments, and a separate play area for the kids. Until that time, we will continue to do our best to provide you the service you deserve. It is your continued business that is making the new building possible. Thank you so much. Jay Mealey, GM/Partner

August 09, 2015

oil change Good courteous service but a bit slow. It took 1.5 hr to complete our oil change and some routine inspections. I was offered a free car wash but when More

by jrmorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Aug 11, 2015 -

Sport Mazda responded

I cannot tell you how sorry I am that your service was not as expected. it is not something I would expect or desire for one of our customers. Please contact me at sportmazda.owners@gmail.com and let me know what I can do to to earn your trust and continued business. Please accept my apologiy for a less than stellar performance. Jay Mealey, GM/Partner

August 08, 2015

Honest and open. Rob was very friendly and honest about what service I needed and didn't. He put me at ease and I felt confident I was in good hands. More

by Yensid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Nestor
Aug 12, 2015 -

Sport Mazda responded

We would be doing less than a service for our customers if we didn't let you know everything that your car needed. Then we are sure you can make decisions that work best for you as to when and how much service your car receives. Rob is an excellent servicewriter and has years of experience in knowing which services are needed to make sure your car remains in a great condition. Safety is really our number one consideration. I am so happy that you were happy with Rob and the service provided. We appreciate your kind words and your business. Jay Mealey, GM/Partner

August 08, 2015

Professional and Fast service Ellie was very helpful by phone and in person as well, she was very knowledgeable and professional, and the work on my ar was done well and fast. More

by Azil
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Aug 12, 2015 -

Sport Mazda responded

Ellie and I appreciate very much your comments on the service she provides. I am so happy that we were able to meet your needs and expectations. Thank you for being our customer. Jay Mealey, GM/partner

August 08, 2015

Best service group I have been to this dealer for service at least 7 times and no matter which service representative I meet, I always get a quick and reliable service t More

by Mojomax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Nestor
Aug 12, 2015 -

Sport Mazda responded

I really appreciate your loyalty to Sport Mazda and am so happy to have you as one of our great customers. Providing consistently good service is our goal and when I hear about seven visits that exceeded your expectations it makes me feel like we are getting there. I am so glad that Rob Nestor and his service team were able to take good care of you, and I really am happy that you took your valuable time to let us know. Glad you are our customer. Jay Mealey, GM/Partner

August 08, 2015

Emergency service. Ellie was professional but very friendly. Found out what I needed and got me in right away..Got the work done, got my car washed and got me on my way More

by Uncke Milty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Aug 12, 2015 -

Sport Mazda responded

Glad you had a good experience with our service team. We have added more staff and new facilities to make your visit better. Unfortunately, we are still a few months away from the new complex we are building to replace our present facilities. When it is finished, I am confident that we will have a service center that will be a pleasure for our customers to visit. Customers like yourself deserve the best we can provide. Thank you so much on behalf of Ellie and the entire service team. Have a wonderful day!! Jay Mealey, GM/Partner

August 07, 2015

Very professional and fast service Donny and Ellie were great. Donny quickly checked me in, confirmed the service and began the repair. Ellie efficiently supervised the service and ch More

by fharambo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson, Ellie Diaz
Aug 12, 2015 -

Sport Mazda responded

Donny and Ellie and the rest of their service team work hard every day to make sure that customers like yourself receive the service you deserve. I am so happy that they provided you a good service experience. We value your business. Thank you, Jay Mealey, GM/partner

August 06, 2015

Friendly and Cordial Staff Ellie got my service done in no time,walked me to the cashier.She also explained services they performed.Thank you Ellie, you are awesome More

by rastacongo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Aug 12, 2015 -

Sport Mazda responded

Thank you for taking the time to write about Ellie Diaz and your service experience at Sport Mazda. I am so happy we were able to make your visit a good one. We look forward to continuing to provide you great service. Have a wonderful day!! Jay Mealey, GM/partner

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