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Sport Mazda - Service Center

Orlando, FL

4.7
2,678 Reviews

2,678 Reviews of Sport Mazda - Service Center

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June 17, 2015

Outstanding Customer Service Everyone provided us with an outstanding customer service, they were very polite and courteous. The service was done on a timely manner. Highly recomm More

by Simplysam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson, Ellie Diaz
Jun 18, 2015 -

Sport Mazda responded

The fact that you took your valuable time to write this review tells me that my service team is doing their job. I say their job because both Donny and Ellie and the technicians, parts specialists and the rest of the team are only here to make sure you and your car receive the best service possible. Thank you for recommending us and we certainly do appreciate your words and your business. Jay Mealey, GM/Partner

June 16, 2015

Service Maintenance I bought my new Mazda 3 one year ago and although I have options as to where I can take my vehicle for service I choose Sport Mazda because of the ser More

by ArthurM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Jun 18, 2015 -

Sport Mazda responded

I appreciate your valuable time spent writing this review. I can see that you know just how much Donny does for his customers. Without servicewriters like Donny, that work between the customer and the technicians, your visit would take longer and may not be as productive. All our servicewriters do a great job and they make sure you and your car receive the best care possible from our award-winning service team. Thanks for letting everyone know. We really do appreciate your business. Jay Mealey, GM/Partner

June 15, 2015

Service Experience- worth the drive. I purchased a new 2016 Mazda 6 iGT a couple of days ago and had to come back to get the Zurich shield applied. The jury is still out on that product b More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cruz, Donny Larson, Brian San Pedro
Jun 18, 2015 -

Sport Mazda responded

This review was music to my ears. It is never enough that we just sell a car. It is making sure that our Mazda owners receive the best care throughout their ownership experience. Rob and DJ are just part of the team, but very valuable parts, that make sure you and your car are properly cared for. Your satisfaction is our main goal. These words really made us proud, "Living 45 minutes away from Sport Mazda, I can say it's worth the drive and gas." Thank you so much and we are glad you are our customer. Jay Mealey, GM/Partner

June 15, 2015

recent service review I was exceptionally satisfied with my most recent service appt. Donny was wonderful to work with and exceeded my overall expectations!! He kept me inf More

by tfisc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Jun 18, 2015 -

Sport Mazda responded

We should take your review and make it a job description. You hit it right on the head when you itemized everything Donny did for you on your visit. That really is his job, and I am very thankful that he is so good at it. I am equally thankful that we have such great customers that are kind enough to share their experiences. I appreciate it very much, and so does Donny. Jay Mealey, GM/partner

June 15, 2015

Good service Donny takes very good care of my car on ever visit I make, and everyone there is very nice. I don't really trust anyone with my Mazda but the service More

by Wineguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Jun 18, 2015 -

Sport Mazda responded

Thank you for the trust you place in our Service Department. I know that when they see reviews like yours they are more determined than ever to provide the excellent service you want and deserve. We will always be happy to take care of you and your Mazda. We are glad you are our customer. Thank you. Jay Mealey, GM/partner

June 14, 2015

Excellent & Informative I appreciated the dealership fitting me in for the repairs. Furthermore, Ellie was very knowledgeable and professional when explaining further mainte More

by meka0408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jun 18, 2015 -

Sport Mazda responded

We are very happy that you had a successful visit to our service center. Ellie is a gem, and you could not ask for a friendlier and more caring person to take care of you and your car. We look forward to your future visits and promise that we will always try to make each and every visit as good or better than this one. Thank you again for the review. Jay Mealey, GM/Partner

June 14, 2015

Very good service! This was my first experience with this Mazda dealership and the experience was quite good. Ellie my service rep was accommodating and efficient and ma More

by Patrick D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
June 13, 2015

quick and easy process I made an appointment before coming in and the process was quick and the job was done correctly on a busy day. It was excellent service! More

by carlisle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
June 11, 2015

Kaitlyn Are 5k service Donnie under promised and over delivered. He is fantastic. The best service experience yet. He was professional, friendly and delivered exactly wha More

by damolaare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Jun 11, 2015 -

Sport Mazda responded

I really enjoyed your review. This is what I want every customer to feel when they visit our Service Department. We really would not be able to enjoy a great reputation if it were not for great staff, like Donnie. You are right in everything you said about him, and more. Thank you so much for taking your valuable time to right such a nice review. Best wishes for years of safe and happy motoring. We are lucky to have customers like you. Jay Mealey, GM/Partner

June 10, 2015

Very Friendly Service I made an appointment to get the 20,000 mile service and it only took them an hour to service my car just like they said, which was great. Rob was ver More

by smcwhirter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Nestor
Jun 11, 2015 -

Sport Mazda responded

Thank you for your review. First, let me say that i am very happy that you were pleased with the service you received at Sport Mazda. We have an excellent Service Department and Rob is a top-notch servicewriter. Second, we have listened to our customers and will soon begin construction on the new Sport Mazda with a much larger and nicer service center and very comfortable areas for our customers. We really owe that to the many new customers and our many loyal customers that have made us so successful. I promise that you will be seeing more information soon on the all new Sport Mazda on South Orange Blossom Trail. Thank you for making that possible. Jay Mealey, GM/Partner

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