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Spreen Honda Loma Linda

Loma Linda, CA

Overview
Employees
Reviews
4.6
3,960 Reviews
A top 50 Volume Honda Dealer out of over 1,000 dealers nationwide. A third generation, family business, Spreen Honda has been in business in Loma Linda since 1984 and in the automotive business since 1952. We pride ourselves on providing a new and exciting dealership experience that is definitely not your typical "old school" dealer scenario. The whole process is easy, fun, and family friendly. Please do your research and check out our YOUTUBE CHANNEL and our FACEBOOK page to get a good feel for who we are and how we treat our clientele. We have a state of the art facility for servicing your vehicles needs and making the consumer wait time pleasant. Free coffee, free WiFi, updated magazines and a fun play area for the kids.
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25050 Redlands Blvd

Loma Linda, CA

92354

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Showing 3,960 reviews

May 28, 2021

Natalie was awesome at Spreen, the whole dealership is 5 stars for Everything!!!!! Honestly would recommend them to all !!!! The whole process was fast and easy!!! More

by Ader69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie
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May 28, 2021 -

Spreen Honda Loma Linda responded

Thank you for taking the time to write this five-star review and let us know how great Natalie is doing. Our customers are our top priority, and your feedback is greatly appreciated. Congratulations on your new car! All of us at Spreen Honda Loma Linda are glad to have you as a customer.

May 28, 2021

The problem was never fixed!!! Had to bring car back home and took another vehicle to our vacation. I spent over two thousand to have problem fixed and it’s worst now. The lights were coming on the dashboard More

by Rachel Barajas
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Nanhthadet
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May 28, 2021 -

Spreen Honda Loma Linda responded

Rachel, We are going to reach out to you to get you back in to check Radar communication and possible fault codes. We take this very serious and certainly apologize for this inconvenience. We can arrange to pick up your car and deliver it back to you if needed. Thank you & respectfully...

May 27, 2021

They gave us a great deal, got a Honda Fit and it went really good, the service was really nice, the girls who help us (Natalie and priscila) were really nice and honest, the place is got and also they ca More

by Elizabeth V.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Awabdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelley Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena Trujillo, Patrick Adams, Kellsea Salais, Evelyn Granados
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May 28, 2021 -

Spreen Honda Loma Linda responded

Thank you for taking the time to leave us this great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spreen Honda Loma Linda. Congratulations on your new Honda Fit, Elizabeth!

May 26, 2021

Great customer service they worked with me in such a difficult time such as covid and gave me a payment plan that works well with my income since I am a college student. More

by ALEXUR1098
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Adams
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May 26, 2021 -

Spreen Honda Loma Linda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Honda! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 26, 2021

Honestly I came in thinking I was going to get a car but Honda literally worked with me . Help me get me I wanted and left feeling so happy with my new car with my kids and my self . But I love the customer More

by EVELYNGONZALEZ900
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sayada , Kellsea Salais
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May 26, 2021 -

Spreen Honda Loma Linda responded

Here at Spreen Honda Loma Linda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Evelyn, you enjoyed your experience with Kellsea, and it was a pleasure having you at the dealership. We appreciate your review!

May 26, 2021

Overall Kelsea and Fabian were extremely helpful patient and understanding ! 10/10 thank you for making my experience so fast easy and enjoyable. They helped me get into a brand new Honda 2021! More

by LYLEIBARRA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian, Kellsea Salais
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May 26, 2021 -

Spreen Honda Loma Linda responded

We are very happy Kellsea and Fabian provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 26, 2021

Everything was fine with the service. However it appears that no paper floor mat was used. Now I have greasy shoe marks on the floor mat. More

by SDACKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Harrison
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May 26, 2021 -

Spreen Honda Loma Linda responded

Thank you so much for your honest feedback! We are glad that you found your experience with us to be an overall positive one here at Spreen Honda Loma Linda. We do apologize for any shortcomings and will share your comments with the team. Please don't hesitate to reach out if you would like to discuss this further. We hope you will give us another opportunity to serve you and demonstrate our commitment to great service!

May 24, 2021

We traded in our car off of us and then sold it to another buyer. That buyer had a toll violation after it was out of our possession. I made numerous attempts to contact the dealership and they ignore More

by PHILLIVELYHOOD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Moreno
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2021

Spreen Honda Car Sale DiaryBig discount at Loma Linda- Spreen Honda Car Sale Diary Big discount at Loma Linda- Only, Only! Something smells fishy. Bait! Bait! Bait! Wait! Wait! Wait! Switch! Switch! S More

by B NG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evelyn Granados
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May 26, 2021 -

Spreen Honda Loma Linda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Thank you.

May 26, 2021 -

B NG responded

Spreen Honda-Loma Linda leadership had committed a fraud due to the fake advertising, misleading and switching on car sale price. This is the price quote on May 6, 2021: 2021 Honda CR-V Hybrid EX- L AWD MSRP: $34,270 Est. Savings off MSRP: $2,922 Internet Price before Bonuses $31,348 At the end of negotiation, the quote had been switching back to $34,720 before tax. No more saving or discount for customer as advertised. Trustworthy and loyalty are the keys of success, but they did not care about it. It’s unacceptable that Spreen Honda had ripped-off customers like us to make profit.

May 26, 2021 -

B NG responded

We did not want the accessories options but the Spreen Honda -Linda Loma's representatives insisted that these options have been built in. Therefore, they had charged with exorbitant price to make up the profit. In fact, the security system had been overcharged for $1,645, and they refused disclosing what kind of security system was. Also, there was no justification on the cost of the appearance pro ($1,245), because the sonic pearl paint ($395) had already been added up to the invoice, and the wheel locks ($125) has been charged again on itemized financing invoice (Part A- 2) on cash price accessories. Spreen Honda-Linda Loma leadership had treated customer like an idiot. Leaving customers unattended for more than 10' in the lobby desk for a personal need is unacceptable. My wife and I were about to walk away because of the exorbitant price and the non-disclosed on accessories options such as the security system and the appearance pro. But they insisted that these options have built in. One more detail regarding car delivery: Not even one drop of windshield fluid in the container that I found out a few day later.

May 23, 2021

Our Sales Specialist Tom Mac, was wonderful to work with and he was very helpful in getting our deal closed. Everyone was very friendly and we drove off in a new vehicle in less time than my previous experi More

by JSeleyApproved
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mac
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May 24, 2021 -

Spreen Honda Loma Linda responded

Thank you for choosing Spreen Honda Loma Linda, your feedback and rating mean a lot to us. We're glad Tom was able to help, and we hope to see you again!

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