Spreen Honda Loma Linda

HORRIFIC The start is only because I couldn't post without putting one, they get negative 10 starts I couldn't get my vehicle after hours. Had to call sheriffs The start is only because I couldn't post without putting one, they get negative 10 starts I couldn't get my vehicle after hours. Had to call sheriffs to assist me. Sales manager Kelly Martin Durham was disrespectful and refused to give me his name. Had to take it off the wall of the sales license board. Completely dissatisfied with the service and lack of customer service. More

Battery issue I was able to call Sebastian with a battery issue. I inquire to see if I could get in as soon as possible. Upon arrival service team was prompt in g I was able to call Sebastian with a battery issue. I inquire to see if I could get in as soon as possible. Upon arrival service team was prompt in getting me checked and I was literally on the road within an hour and half.. More

Excellent service Everyone is super friendly. Explained the service fine with great detail. I recommend this location. Especially Jose moreno in sales. Hes really helpf Everyone is super friendly. Explained the service fine with great detail. I recommend this location. Especially Jose moreno in sales. Hes really helpful and friendly More

Excellent service Vu, the fiance manager and Patrick, the car sale person were extremely helpful and knowledgeable. Both Vu and Patrick were great with their customer s Vu, the fiance manager and Patrick, the car sale person were extremely helpful and knowledgeable. Both Vu and Patrick were great with their customer service skills. Both knew exactly what I was looking and was able to work with me in getting me in the right car. I would recommend both Vu and Patrick to my family and friends. More

Purchased 2019 Civic for my teenage Daughter I reached out to your Internet Sales everything were going very smooth until I got to the dealership I was told it should not take more than an hour s I reached out to your Internet Sales everything were going very smooth until I got to the dealership I was told it should not take more than an hour since everything has been done online in advance. I end up spending over 2 1/2 hours, I asked if I can leave and come back a different day or later, I was told that if I leave I loose my turn. So finally I decided to leave and the sales rep she was very nice Amy, requested me to stay and she will go in one more time to check in with the finance. Shortly she came back with a very rude gentleman who immediately started screaming and shouting on me claiming that I have been test driving for over an hour, and he has no time for me I can leave because he is too busy with others. He was very rude. I was very shocked, I have purchased many vehicles from different dealer ship I have never been treated like that. On my way to home I spoke with Nathalie (Internet Sales) She was very sympathetic, she apologized to me multiple times and asked me to give her one more chance to win my business. We agreed to meet again at 10 AM next morning . Next morning the experience was excellent, I met with a different finance guy he was excellent, I was done and out the door with the New Civic as promised. Your sales Rep Amy has a wonderful attitude, she was sincerely very apologetic for the behavior of the previous finance person. More

Easy Hassle free It was and easy hassle free experience. I would recommend them and would return next time. That is a lot to say about a car dealership. It was and easy hassle free experience. I would recommend them and would return next time. That is a lot to say about a car dealership. More

Helpful Honda People Always an enjoyable visit for sales and service. Everyone is friendly and courteous. We will return for future service on our new Honda. Thanks again! Always an enjoyable visit for sales and service. Everyone is friendly and courteous. We will return for future service on our new Honda. Thanks again! More

Car not fixed My son had to wait 2 hours for them to put the part back on then they snapped the broken piece back on but didn’t tell him and when he opened his hatc My son had to wait 2 hours for them to put the part back on then they snapped the broken piece back on but didn’t tell him and when he opened his hatchback it scratched the paint more. Very frustrated More

Exceptional service Got right in and out, and the customer service was exceptional. We were provided free food, and my car was washed without even having to request it. Got right in and out, and the customer service was exceptional. We were provided free food, and my car was washed without even having to request it. More

Spreen Honda Review 👍 I have always had a great experience at Spreen Honda a yes another one thank you Spreen I will recommend you to everyone Danny G I have always had a great experience at Spreen Honda a yes another one thank you Spreen I will recommend you to everyone Danny G More