Dealership Experience
5 yrs, 6 mos
Languages Spoken
English
Spanish
295 Reviews
Write a Review295 Reviews of Jesse Mendoza
November 22, 2023
Horrible service. Scheduled an appointment for OIL CHANGE. Because engine light was on they put in the service for inspection and not an oil change. Did not catch it Scheduled an appointment for OIL CHANGE. Because engine light was on they put in the service for inspection and not an oil change. Did not catch it when signing in. When vehicle was done they still did not do oil change so had to wait even longer, my spouse took it in so when charged $180 didn't realize that was not the normal oil change cost. Then when they did oil change charged another $60! Best they could do was give 10 off... the inspection they didn't even know why the engine light was on just gave a guess. The principle was we did not ask for that service at all, we wanted an oil change. We got the vehicle in late with 0% oil life so already figured the light was on because we needed the oil change. We have been loyal customers for over 11 years so this is very disappointing they scammed us this visit and refusing to make it right! We did not want the inspection at all!! They definitely lost our business we will not be returning. More
Other Employees Tagged: Matt Humphrey, Jim Schultz, Rachelle Roberts, Johnny Torrez
September 18, 2023
Quick and friendly service. My first oil change was done in less than 30 minutes. My first oil change was done in less than 30 minutes. More
Other Employees Tagged: Jim Schultz, Rachelle Roberts, Johnny Torrez , Sebastian Peronace
September 15, 2023
Jesse was extremely helpful! He did a great job taking care of us in the process. He was very nice and patient. We had our kids there and they were crazy! He did a great job taking care of us in the process. He was very nice and patient. We had our kids there and they were crazy! More
Other Employees Tagged: John Awabdy
August 10, 2023
Every time I go in for any service my car needs it is quick and easy. The last two times I’ve gone the service advisor, Jesse, is so helpful and takes the time to explain everything and once the service quick and easy. The last two times I’ve gone the service advisor, Jesse, is so helpful and takes the time to explain everything and once the service is done he takes the time to tell me what future services my car will need. everyone is so great too! More
August 09, 2023
Love the service from customer to fixing my car up and they are fast here they are fast here More
Other Employees Tagged: Jim Schultz, Rachelle Roberts, Johnny Torrez , Sebastian Peronace
August 09, 2023
My review has not changed even with the new faces I see your customer service exceeds my expectation you broke the number scale with your excellent customer service your customer service exceeds my expectation you broke the number scale with your excellent customer service More
Other Employees Tagged: Steve Dockery, Jim Schultz, Daniel Martinez, Carina Lopez, Johnny Torrez, Jim Sanchez, Adrian Paredes , Jose Montejano, Sebastian Peronace, Patrick service department 5
August 03, 2023
Good service, after the repair for the second time, my car was good and the steering was already straight, this was my new Honda CR-V 2023 just purchased from Spreen Honda. car was good and the steering was already straight, this was my new Honda CR-V 2023 just purchased from Spreen Honda. More
July 20, 2023
My experience at Spreen is always smooth and educational! Really appreciate you all! Thank you for everything! Really appreciate you all! Thank you for everything! More
Other Employees Tagged: Jim Schultz, Rachelle Roberts, Johnny Torrez , Sebastian Peronace
July 12, 2023
I have always received excellent and courteous service from customer service as well as the service dept. Thank you from customer service as well as the service dept. Thank you More
Other Employees Tagged: Jim Schultz, Rachelle Roberts, Johnny Torrez , Sebastian Peronace