Spreen Honda Loma Linda

Worst experience! Worst experience ever buying a car in a dealership! As soon as they got my money I became a nobody! The car that I bought on Wednesday evening had a Worst experience ever buying a car in a dealership! As soon as they got my money I became a nobody! The car that I bought on Wednesday evening had a defective tire that I discovered only the morning after. When heyi called them about it, they made me come all the way from Palm Springs, just to tell me that I was the one that caused the damage to the tire and that they would not take responsibility and replace it! When I got upset, they called the police on me! "Great" customer service! I'lll never ever ever give them my business again! If I could, I'd return the car! More

Disappointing. Upsetting. Loss of trust to service advisor I was let down by a service center that I once thought was really honest. I took my vehicle for an oil change and a routine brake inspection. Inwas t I was let down by a service center that I once thought was really honest. I took my vehicle for an oil change and a routine brake inspection. Inwas told by Rochelle that my brakes were 'metal to metal'. I was quoted close to $400 dollars. Due to the cost I decided to change the rear brakes myself. I was lied to by Rochelle. My brake pads were not metal to metal. Rochelle explained that there was no material left on my brake pads. That was incorrect. I would think taking my vehicle in to a reputable dealership for service would provide their service clients with accurate and trustworthy advise. If this recommendation came from your service technicians, they are not doing their job correctly. I feel the need to reach out to the better business bureau just because I fear other clients are being taken advantage of as they may not be mechanically inclined. Prior to this experience. I loved taking my vehicle to Derrick mann. He was awesome everytime I was there. I am now exploring other dealerships to take my vehicle to for service. More

Excellent The staff was welcoming, helpful & courteous. The wait was within reason. I was told what else needed to be & choose to wait until next visit. The staff was welcoming, helpful & courteous. The wait was within reason. I was told what else needed to be & choose to wait until next visit. More

Oil Change Plus Went in for oil change. Spreen staff were super responsive and fast. They provided me an overview of suggested work for next visit. Didn’t pressure Went in for oil change. Spreen staff were super responsive and fast. They provided me an overview of suggested work for next visit. Didn’t pressure me at all but just wanted me to know so that I can budget money and time for brakes and tire rotation. Also got a free donut with coffee! More

Car buying made easy I can not believe how easy it was to buy a new car. Arrived at 2 and was home by 6. Everyone was super nice and answered all my questions. I can not believe how easy it was to buy a new car. Arrived at 2 and was home by 6. Everyone was super nice and answered all my questions. More

Oil change was done within the hour just as they told us. My son was happy to see some donuts 🍩 brought in. Prices are not bad considering dealerships usually was done within the hour just as they told us. My son was happy to see some donuts 🍩 brought in. Prices are not bad considering dealerships usually run higher on pricing. Adam was nice and prompt and willing to explain car mechanics as my car was just in prior to this for broken splash shield. More

Awesome This was my first service on my car and they were great answering my questions. Customer service was top notch. The waiting area was clean and the par This was my first service on my car and they were great answering my questions. Customer service was top notch. The waiting area was clean and the parts department was well organized More

Honda Service Great customer service from start to finish, I have 3 Honda Autos that I have serviced at Spreen Honda, the Service Writer was very friendly, polite, Great customer service from start to finish, I have 3 Honda Autos that I have serviced at Spreen Honda, the Service Writer was very friendly, polite, and knowledgeable. More

Excellent Customer Service Every time I bring my car to Spreen Honda they go out of their way to provide excellent customer service. They are always friendly and make sure that Every time I bring my car to Spreen Honda they go out of their way to provide excellent customer service. They are always friendly and make sure that the work is to your satisfaction. I am very happy with them. More

GAP insurance refund Since August 2018 I have been calling financial department and I drove from Chula Vista to the dealer to fill up my GAP insurance form so they can sen Since August 2018 I have been calling financial department and I drove from Chula Vista to the dealer to fill up my GAP insurance form so they can send my refund and until now have not received my refund and going to almost a year already. To trade my car a get a new one they call me every month shame on them. More