Spreen Honda Loma Linda

After 2 months of dealing with other Honda dealerships I decided to give this dealer a try. I received an internet quote for a 2009 Honda Civic LX well under MSRP and another email saying they would take $5 decided to give this dealer a try. I received an internet quote for a 2009 Honda Civic LX well under MSRP and another email saying they would take $500 off their best quote. Of course I was skeptical as I know the sneaky tactics of dealerships. I went in and was immediately greeted by John Cusi. I showed him the e-mail specials I had received and let him know I was a first time buyer. He was very friendly and informed me they would honor the internet price on any Honda Civic. I picked out my vehicle and went ahead with the credit app. I received a great rate (with a co-signer with average credit but longer credit history than mine) and was only required to put $1000 down. All other dealerships wanted $2000 +!!! Also while in the finance office doing all the paperwork extra features were offered to me but I was not pressured in any way. They also threw in a free alarm system!!! I was very thrilled with the way this dealership treated me and would definitely recommend it for anyone in the market for a vehicle. They have a very large inventory & excellent customer service. Ask for John Cusi. More

Against my better judgment, I took my '05 element in to have the window regulator replaced and get an oil change. They called back with the parts/labor price and I was shocked. $380+! I had already look have the window regulator replaced and get an oil change. They called back with the parts/labor price and I was shocked. $380+! I had already looked up the part since I was considering replacing it myself and knew it was around $100. I was expecting the parts/labor to be around $200. I told them I would call back and let them know if I wanted them to proceed. I called Riverside Honda immediately to get their price. I had previously had a very positive, honest interaction with someone from Riverside Honda over the phone. Sure enough, they were happy to give me their price for the part and the labor. It was less than $250...which was over $100 less than Spreen's price. AND...he said I could bring it in "within the hour." Wonderful! If I ever buy another Honda it will be from Riverside Honda...and I'll be taking our car there for service from now on. I shouldn't have been surprised, but I was. Spreen was charging for labor what Riverside was charging for the entire job. Nearly half again as much! I called Spreen back and got them to match Riverside's price, so they get a thumbs-up for that...but I won't be taking my chances with their service prices ever again. I'll just skip the hassle and drive the extra miles to Riverside, where they seem to treat their customers with respect and don't over-charge. More

I was sent an advertorial personally handwritten and I thought it was so unique and clever that I should see what it was all about. When I arrived at Spreen Honda I was immediately welcomed and asked if I thought it was so unique and clever that I should see what it was all about. When I arrived at Spreen Honda I was immediately welcomed and asked if I could be helped, I said I was just looking and needed some time. The gentlemen said no problem and to let him know if I had any questions, very nice. Being an older guy, I like to take my time and assess the situation. I found just what I was looking for, a certified used civic for travelling to my grandsons baseball games. He has quite a few, anyways the whole experience was wonderful! My salesperson was Tom Doria but Chet Spreen sent me the invite. Thanks guys for the wonderful new car. More

My son and I have been looking for a new car for sometime and we have been watching the newspaper ads very closely, looking for that really great deal. Finally we saw what we had been looking for a low price and we have been watching the newspaper ads very closely, looking for that really great deal. Finally we saw what we had been looking for a low priced Honda CR-V at Spreen Honda. We went there on July 5th to check out the car and hopefully make a purchase. We called ahead of time and spoke with Paul Clark one of the managers and he assured us the vehicle would be ready for a test drive when we arrived. So that afternoon we got down there and took the certified CR-V for a spin and I was amazed at how low pressure everything was, I had to ask to move along to running my credit and talking numbers, I had to ask to buy the car. This was very different and very nice. We bought the CR-V for wholesale value not retail and that was the beginning price, we didn't have to haggle with them. Again this was a very nice experience compared to past buying experiences. More

I can't belive I am actually reading these reviews. I went in to the dealership (referred by COSTCO) and looked at a Honda Fit. I was not able to take delivery right at that moment because I had to arran went in to the dealership (referred by COSTCO) and looked at a Honda Fit. I was not able to take delivery right at that moment because I had to arrange my funds. With the price in WRITING and in hand I went in to take delivery of my Fit, which was still in stock. I was told they were raising the price by $1500 and if I didn't like it I could go elsewhere. The sales manger was so rude and talked down to myself and his sales people. I can't see how they possibly stay in buisiness. I have never been treated so badly. Maybe it's because I'm older and retired and they think they can take advantage of me. I went elsewhere. More

I was referred to Spreen Honda via the Honda website. They sent me a good price so I stopped by. The internet manager introduced me to a young salesman who was very friendly and eager to help. He didn't They sent me a good price so I stopped by. The internet manager introduced me to a young salesman who was very friendly and eager to help. He didn't seem to mind taking the time to show me everything, even though I was a "fleet" customer. The price I paid was exactly what I was originally quoted and everything went very smoothly. All in all this was a very good experience compared to other car purchases I have made. More

When i came in i needed to find the service area due to the construction going on and a Mr. Rick Welty helped me find the service area. When i went inside the service office a nice young man Richard Ortega the construction going on and a Mr. Rick Welty helped me find the service area. When i went inside the service office a nice young man Richard Ortega helped me. My vehicle repairs were all done exactly like i wanted and everyone was so friendly. I will reccomend this dealership to anyone and everyone! More

I was pruchasing a car for the first time in my life and these people made it horrible. They are very rude and dont care about the customers. They lie a lot and will make car purchasing exp very tough. these people made it horrible. They are very rude and dont care about the customers. They lie a lot and will make car purchasing exp very tough. They gave me a bad price and told me to bring a lower one and they will match it. I did that and showed them the lower quotes. While trading their car for me with another dealer they found out that this is the only car available in SC and they bluntly refused me to give that car for the price they already promised. In return, they made me sit for 1 hr doing stupid documentation and told me that if i want the car pay the MSRP or leave. The sales guy was pretty cool and helpfull but all others i met were absolutely un-professional and liars. More

We went into Spreen Honda to buy a used car. Let me tell you, this dealership has the most RUDE and UNPROFESSIONAL people working here, especially Rick Welty. I will never buy a car from Spreen Honda EVER you, this dealership has the most RUDE and UNPROFESSIONAL people working here, especially Rick Welty. I will never buy a car from Spreen Honda EVER and will definitely NOT RECOMMEND family, friends and business associates to purchase anything form them. Stay away. I am amazed at all the good reviews of Spreen. I wouldn't doubt they are all written by Rick Welty and Chet Spreen. Truly an AWFUL dealership. More

I went to this Honda dealer as a COSCO member against the advice of a friend who said that they lyed about his payment and when he went into finance they told him he was getting free stuff included in his pa advice of a friend who said that they lyed about his payment and when he went into finance they told him he was getting free stuff included in his payment. (they just quoted him too much payment to sell him more, he said) I told him he was probably mistaken COSCO researches their dealers and would not send me to a place that does that to customers. After seeing the manager jef and his asistent manager Ricky they were not sincere in the least I made my decision and drove 20 minutes down the freeway and bought a car somewhere else. I would sugest anyone else reading this do the same. More