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Springfield Acura
Springfield, NJ
444 Reviews
Serving the Springfield area, Springfield Acura, located at 243 Route 22 East in Springfield, NJ, is your premier retailer of New Acuras and Pre-Owned Vehicles . Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
For over twenty years Springfield Acura has been serving the counties of Union, Somerset, Middlesex, Essex, Morris, Ocean, and Monmouth as well as Staten Island. We accomplished this by satisfying and meeting the needs of each of our valued customers.
"Where we turn Customers into life time friends.." is our commitment to YOU
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 444 reviews
August 03, 2015
Top of the Line Service, done with Integrity. I took an older model (2003) MDX w/ 125k miles on it to Springfield Acura after seeing engine light codes that indicated a likely need for a valve adj I took an older model (2003) MDX w/ 125k miles on it to Springfield Acura after seeing engine light codes that indicated a likely need for a valve adjustment. I compared some reviews and ended up calling Springfiled Acura and Joe was very helpful. We agreed on an estimate for the valve job and he helped in getting me into the service schedule the next day (a Saturday). I dropped the MDX off at their valet/drop off area and was given the keys to acourtesy loner vehicle, a 2014 MDX, which I have to say, was a sweet ride. They sure have made a lot of improvements in 10 or so years. Anyway, Joe told me I was assigned to senior service consultant, Jaime (pronounced Jay-mee). Jaime called to check in with me before doing the job and then later to discuss some additional repairs/maintenance that the technicians were concerned about. They noticed my older water pump and asked if my timing belt had ever been changed as this was recommended if I hadn't done it yet. I knew from researching online that the timing belt was something important to change on this vehicle after 100K+ miles or it could put your engine at risk. In addition, the spark plugs were old in need of replacement. I felt they were making reasonable and necessary suggestions, and weren't trying to make me do things I didn't truly need like some shady places do. They also noticed that I hadn't done four different recall fixes, which Jaime offered to take care of (no charge) while they had the MDX. bJaime and Springfield Acura were able to work with me on doing the jobs that needed to be done without breaking the bank. The experience was great. From the valet drop-off and loaner car to Jaime's ongoing communication through the job and it was nice that the bill at the end wasn't a penny more than the original estimate I agreed to before having them do the work. That's integrity. It's been a couple of weeks and I feel like the MDX runs better than it has in years! I would have no hesitation whatsoever in using Springfield Acura for my future service needs and would recommend them to anyone with an Acura. More
by mdxhhr
Employees Worked With
Joe, Jaime Manay
July 19, 2015
Best dealership in NJ I work in the insurance industry and I deal with many different car dealerships and sales people. I can honestly say that the service I received at Sp I work in the insurance industry and I deal with many different car dealerships and sales people. I can honestly say that the service I received at Springfield Acura was unlike any other dealership I have shopped at or did business with. Carlos Lasso is a wonderful sales person, and I gave him a hard time competing with the price I had from another Acura dealer - which he eventually was able to match. He showed me every feature that the car has (TLX tech package is loaded with features!) and followed up with me to make sure I was pleased. He was great, and I would refer anyone to him, as well as buy another car from him. In addition to Carlos, Greg Magros, the finance manager was also great. He gave me extra coverage and was nice, easy and friendly. He also remembered me from the last purchase I made three years ago, which is always a plus. Springfield Acura really is the best Acura dealership! More
by Danade779
Employees Worked With
Carlos Lasso , Greg Magras
July 14, 2015
A Very Pleasant Experience! The salesperson who assisted me, Carlos Lasso was excellent! He was truthful and candid about the car I was going to buy, didn't oversell and stood by The salesperson who assisted me, Carlos Lasso was excellent! He was truthful and candid about the car I was going to buy, didn't oversell and stood by his promises. I would absolutely recommend him and his dealership, Springfield Acura. More
by Rod528
Employees Worked With
Carlos Lasso
July 12, 2015
Had a fabulous experience. Coming back for car number 2. Carlos was very knowledgeable and patient during the entire process. He was able to answer all of our questions and meet all of our needs. I am lookin Carlos was very knowledgeable and patient during the entire process. He was able to answer all of our questions and meet all of our needs. I am looking forward to continuing business with Carlos and Springfield Acura. More
by leksehey26
Employees Worked With
Carlos Lasso
July 08, 2015
Acura TLX AWESOME Everyone that I encountered with at the dealership , did a great job attending to my needs . I am in love with my car , it's definetly a smooth ride ! Everyone that I encountered with at the dealership , did a great job attending to my needs . I am in love with my car , it's definetly a smooth ride ! : ) More
by Claudia714
Employees Worked With
Steve was also very informative on each vehicle that I test drove, Richard Passananti
July 06, 2015
Excellent dealer Rich was extremely helpful and informative. Helped to get best possible deal. Will recommend rich to all my friends in market for acura! Thank you! Rich was extremely helpful and informative. Helped to get best possible deal. Will recommend rich to all my friends in market for acura! Thank you! More
by Laurenhauser7
Employees Worked With
Richard Passananti
July 05, 2015
No hassle and good price I purchased a 2016 MDX from Springfield Acura and really just went to sign papers and pick up the car. No hassle, no pressure, was just looking for t I purchased a 2016 MDX from Springfield Acura and really just went to sign papers and pick up the car. No hassle, no pressure, was just looking for the best price. The folks there were all very helpful and had the car ready when they said they would. Easy purchase and efficient. Kudos to all at the dealer. More
by Zigsterman
Employees Worked With
Jake Tuchman, Richard Passananti
July 04, 2015
Repeat Customer This is the second car I purchased from this dealer. On Saturday 6/27/15 I was looking to drop off my leased 2012 Acura TL. I had a second car (2006 This is the second car I purchased from this dealer. On Saturday 6/27/15 I was looking to drop off my leased 2012 Acura TL. I had a second car (2006 BMW 650i convertible) and was content with keeping this car even though the mileage was quite high. I had a couple of conversations with Jake (internet sales) who was extremely nice. Upon arriving to the dealer I spoke with Jake and then was introduce to Anthony Bruce. This young man was excellent, very professional, and very patient. I left here with a 2016 MDX (traded-in the BMW). Greg Magras (excellent) (finance guy) remembered me from the previous purchase and was helpful in getting me a reduced payment through various finance options. With this experience there is a very good chance at the end of this 3 year lease I will be returning to this dealer for a third dealer. More
by shony0730
Employees Worked With
Greg Magras, Anthony Bruce
June 30, 2015
UNTRUSTWORTHY! BEWARE! They emailed an offer for "pre-road trip service" for $10. I thought I ought to try them at least once since I may buy a new Acura to replace BEWARE! They emailed an offer for "pre-road trip service" for $10. I thought I ought to try them at least once since I may buy a new Acura to replace my current one, which I bought elsewhere. I called and made a phone appointment for that particular service, mentioning the $10 offer. Imagine my shock when I showed up and was told the written offer was not for $10, but for "$10 off $44.95"--even though the written offer they sent me did not use the word "off" or "discount" or anything else. When I pointed this out, all they said was that many had complained about it. How can you trust such deceptive people? More
by 19038
Employees Worked With
Matthew Hoff
June 29, 2015
amazing dealership making it a relationship I have been a loyal Acura car driver for about 10 years. This is my 4th Acura, I have worked well with Springfield Acura numerous times They always go I have been a loyal Acura car driver for about 10 years. This is my 4th Acura, I have worked well with Springfield Acura numerous times They always go beyond my expectations to make sure I can drive home in a brand new car. Richard Passananti was phenomenal with the way he treated me and I know that he really cares about the relationships he builds with his clients. I will be back for another Acura because I know they care about the ways they work with you. I will remain Loyal to Acura as they show me I matter. Its more than just a transaction its a relationship understanding. Springfield and Rich are amazing. More
by Jenna
Employees Worked With
Jake Tuchman, Richard Passananti, Leo Daniels
