Springfield Acura

They were very punctual and they frequently called me with updates, explaining. why car would not be ready for pick-up. car washed and vacuumed. with updates, explaining. why car would not be ready for pick-up. car washed and vacuumed. More

As I was picking up my car, it didn't start. The staff quickly responded by having the car assessed and immediately fixed it with the safest solution. They were friendly, respectful and gave me exce staff quickly responded by having the car assessed and immediately fixed it with the safest solution. They were friendly, respectful and gave me excellent customer service. They took the time to explain exactly what was happening every step of the way. More

I was 10 minutes early for my appointment. Jaime was available and took care of me right away. He explained what this service visit involved and showed me a diagram of the nicks that were on the car be available and took care of me right away. He explained what this service visit involved and showed me a diagram of the nicks that were on the car before they started the work. He told me it would be an hour and I was surprised that the car was ready in less than an hour. Jaime is a friendly person and it was easy to strike up a conversation with him. It was a pleasure doing business with him. He waited until my administrative work was completed and escorted me to my car. What service! I appreciated it. More

always great service. not a long wait. friendly staff willing to help and provide answers to any and all questions happy customer for several yrs willing to help and provide answers to any and all questions happy customer for several yrs More

He did an FANTASTIC Job!!.. my experience was really nice because I was there for an oil change and when I left the service light was still on. I called & spoke to Fernandez and he made me feel like my probl because I was there for an oil change and when I left the service light was still on. I called & spoke to Fernandez and he made me feel like my problem was his problem and he took care of my questions and concerns with out hesitation. More

My car was done quick. Sandro was the service rep. He was very nice and made sure my car was ready in Timely manner. Thank you very much.. very nice and made sure my car was ready in Timely manner. Thank you very much.. More

My boyfriend's experience this morning was a very positive experience. Manay was very professional & explained everything that need to be done. He answered all the questions and the wait time was not positive experience. Manay was very professional & explained everything that need to be done. He answered all the questions and the wait time was not long. More

Here is "why" I am giving this review - Great experience as ALWAYS especially in working with Jaime. He always explains things so that "I" can understand them. experience as ALWAYS especially in working with Jaime. He always explains things so that "I" can understand them. More

Mr Sandro Rosario is the best service advisor, he listens, and makes sure what I needed done in my car was done to my satisfaction. Not always the case in other experiences except when I'm helped by listens, and makes sure what I needed done in my car was done to my satisfaction. Not always the case in other experiences except when I'm helped by mr Rosario More

People are great and honest. Told me alot about my car that I needed to know . great service. I would definitely go back for service. that I needed to know . great service. I would definitely go back for service. More