Springfield Acura

I have used this dealership for 20 years and they are excellent in quality and attentiveness. From the Legend to the MDX, now on our third, the vehicles are wonderful. excellent in quality and attentiveness. From the Legend to the MDX, now on our third, the vehicles are wonderful. More

This has been the best dealership I have been to. The quality of customer service that I experienced was impeccable. Andrei Borcan, the sales advisor that attended to my purchase of my new vehicle, was n quality of customer service that I experienced was impeccable. Andrei Borcan, the sales advisor that attended to my purchase of my new vehicle, was nothing short of helpful and tactful. He demonstrated efficiency and resourcefulness, along with answering any question that I had, ensuring the fullest extent of customer satisfaction. Collectively, his professionalism and sophistication was illustrated due to his demeanor throughout the entire transaction. My experience with Andrei resulted in me leaving the dealership nothing shy of grateful. Rocco Silvestro was also very attentive to any last minute details that needed to be covered and ensuring that all my questions were answered, and that I drove off the lot knowing that I was completely satisfied with my purchase and overall experience. It's always nice to know that there are dealerships out there that value quality over quantity. Highly recommend this dealership, hands down by far. Make sure to ask for Andrei Borcan. More

The service was prompt and efficient. Parts needed were easily provided and the car was washed as promised. The service person was polite and helpful. easily provided and the car was washed as promised. The service person was polite and helpful. More

The service advisor was helpful in making me understand the required services.. He was very polite and helpful. He could explain the problem after the service is completed. Free wash wasn't so good though the required services.. He was very polite and helpful. He could explain the problem after the service is completed. Free wash wasn't so good though. More

Brought 2005 TSX in for 140,000 mile service. Completely satisfied with Service experience. Sandro did a professional job. Will return for 150,000 service. satisfied with Service experience. Sandro did a professional job. Will return for 150,000 service. More

I was met outside by a gentlemen who took my keys right away to start the process. Once inside, Renee helped me immediately. Explained everything that would be done with the car. I asked for the car to b away to start the process. Once inside, Renee helped me immediately. Explained everything that would be done with the car. I asked for the car to be done by 3 but it was done well before that. I received an email along with a phone call telling me it was done. Once I arrived at the dealership to pick up the car, again I was met outside and asked my name. Inside, again, Renee helped me immediately. It is a very well run dealership/service. More

Very friendly, always on time not very expensive Can get Very friendly, always on time not very expensive Can get an appointment very fast Work very fast and good Place very clean and nicely done Very friendly, always on time not very expensive Can get an appointment very fast Work very fast and good Place very clean and nicely done More

Great service. very pleased.. several issues explored. have no issues since service completed. Service rep waa great in providibg updates and feedback. Answered questions appropriately have no issues since service completed. Service rep waa great in providibg updates and feedback. Answered questions appropriately More

Mr. Fernandez was honest and very efficient and in the way he handled my service visit. I will not hesitate to come back again if the cost is competitive with other service centers. way he handled my service visit. I will not hesitate to come back again if the cost is competitive with other service centers. More

I have leased 2 Acura TSX's from Springfield , I made an Appointment for an oil change and on the website it says "we honor all competitors coupons" i had a coupon for $24.95 from another Acura Dealer in an Appointment for an oil change and on the website it says "we honor all competitors coupons" i had a coupon for $24.95 from another Acura Dealer in NJ said for a Synthetic blend oil change ,states regular Synthetic oil change slightly more...when i gave him the coupon the guy in service carried on and on about it saying its $64.95 plus tax and fees there . you cant use that coupon (even though website advertises they will take it) walked out ...drove down the street to Planet Honda in Union NJ , they were nice as can be and charged me $32.95 including tax and fees . funny thing is my lease is up in 11 months and really planned on going in that day to look at a new Acura to lease , they lost a good customer, by the way we have had 5 New BMWs,2 New Mazdas ,1 New Porshe SUV and 2 New Range Rover Sports in the last 12 years and all of these but Acura gives you the first oil change free , I will never go to Springfield Acura again. More