Springfield Acura

Great experience. I Purchased a used car and the service Great experience. I Purchased a used car and the service was exceptional. Will definitely recommend this dealership to friends and family. I am h Great experience. I Purchased a used car and the service was exceptional. Will definitely recommend this dealership to friends and family. I am having difficulty sending this survey though. More

Great and friendly service. Mr.Rosario was very helpful and courteous. Work on my car was done well and in a timely manner. Thanks again for the friendliness. and courteous. Work on my car was done well and in a timely manner. Thanks again for the friendliness. More

Great and prompt service. I was met immediately and taken care of just as fast. Everything was taken care of. Would definately recommend this dealership to all. care of just as fast. Everything was taken care of. Would definately recommend this dealership to all. More

Upon entering the service area I did not have to wait to be served. That is a plus. My administrative process was quick. Quay is very friendly and explained to me what the process for servicing my vehicl be served. That is a plus. My administrative process was quick. Quay is very friendly and explained to me what the process for servicing my vehicle was in detail. When the mechanics did a detailed inspection of the car, they discovered 4 nails in one tire which meant I needed a new tire. Quay brought me an estimate in the waiting room so I could decide what I wanted to do. He was kind enough to show me a picture of the tire with the nails in it. I even asked him to email a copy of the picture to me which he did. What I like about Quay is he went over the bill with me and provided a status report, gave me privacy while I paid the bill then escorted me to my car. A true gentleman. More

The service was speedy and cost efficient. I was able to remain at the dealership while my car was being serviced. I was there for approximately 1 hour. remain at the dealership while my car was being serviced. I was there for approximately 1 hour. More

Great Service, I had my brakes replace and an oil change. I have been using Springfield Acura since I brought my 2008 Acura TXS three years ago. The service is great and the employees are very friendly and h I have been using Springfield Acura since I brought my 2008 Acura TXS three years ago. The service is great and the employees are very friendly and helpful. I am always treated with courtesy and respect. More

I had a tire pressure issue for a couple of weeks on my brand new MDX. I called Springfield Acura at 7:50 in morning and was done by 9:00, no charge as a courtesy for being a recent customer, nice touch gu brand new MDX. I called Springfield Acura at 7:50 in morning and was done by 9:00, no charge as a courtesy for being a recent customer, nice touch guys More

This dealership came highly recommended by two friends of mine, and I am truly glad I went. From the moment I came in and starting speaking with Rich about purchasing my RDX, everything was very straight-for mine, and I am truly glad I went. From the moment I came in and starting speaking with Rich about purchasing my RDX, everything was very straight-forward. There was no lying about the car's features or about the pricing. I told Rich the terms I was comfortable with as well as other offers I've received and he worked to give me a price I am very happy with. The price he and I agreed upon was the price I paid, not one cent more. He patiently explained each and every feature of the car to me until I was familiar with each and every button. The other employees were also very friendly. I am extremely grateful for the service I received at Springfield and I would highly recommend it to anyone looking to buy an Acura. More

I went to the service department to pick up a touch up paint, after many failed of attempts of trying to reach someone over the phone. I felt that my business wasn't cared about enough. I walked in and ga paint, after many failed of attempts of trying to reach someone over the phone. I felt that my business wasn't cared about enough. I walked in and gave them a color code, thank god I checked the paint cause it was completely off, someone mis-tagged the paint. I asked the guy if he knew if this was the correct color code for my rims and he proceeds to tell me "he doesn't know, that's the code I gave him" very rudely.made no type of attempt to get further info for a customer. Hospitality and good service lack at this place. I drive an acura and I absolutely love the car. But I would never recommend this acura dealer to anyone. More

The greeting was prompt and friendly. Staff was informative as well as professional. Wait time was very managable. Price was a bit higher than I'd like. informative as well as professional. Wait time was very managable. Price was a bit higher than I'd like. More