Springfield Acura

Friendly and did the work quicker than I expected! I didn't feel like he was trying to get me to spend more money on other repairs that may or may not be necessary. Would request service to be done with didn't feel like he was trying to get me to spend more money on other repairs that may or may not be necessary. Would request service to be done with him again. More

The staff at the dealership have always taken care of me. I am one of the few customers that bring both my acuras to the dealership for service eventhough they are 12 years old. It is good to be recognized I am one of the few customers that bring both my acuras to the dealership for service eventhough they are 12 years old. It is good to be recognized as a good customer. More

Great customer experience. Sandro did a great job with keeping me posted as my repairs proceeded through the process. I would recommend this dealership to other Arcua MDX owners for any pending or futu keeping me posted as my repairs proceeded through the process. I would recommend this dealership to other Arcua MDX owners for any pending or future service work. More

My son's car (2004 TSX) needed an electrical repair. The part (radio/climate control unit) that had to be replaced, however, is no longer manufactured by Acura/Honda. Sandro Rosario patiently described wha part (radio/climate control unit) that had to be replaced, however, is no longer manufactured by Acura/Honda. Sandro Rosario patiently described what part was necessary and suggested I try finding it at a used auto part dealer. I located one and Sandro had it installed. Unfortunately, it did not work due to the fact the item was damaged when it was removed from the original auto. I was not charged anything up to this point. I found another replacement and this one worked perfectly. I was only charged for the labor to install the second unit - which was more than fair. Sandro really went the extra distance to handle my problem and I'm very thankful for his efforts. I have been a customer at Springfield Acura for more than 20 years. I have leased many Legends, RLs and TLs and have purchased an Integra and two TSXs from there. Obviously, I am a very satisfied loyal customer. My salesman during this period has been Leo Daniels - a great guy who always took terrific care of me and my family. I will see him again this April to lease another TL. Thanks again to Sandro Rosario and the rest of the Repair team. More

I have bought several cars from Alex with Bill always giving me a fair price. I trust that when Sandro has my car evaluated for any issues beyond what service I came in for, he is looking to keep my car giving me a fair price. I trust that when Sandro has my car evaluated for any issues beyond what service I came in for, he is looking to keep my car safe, not trying to load up the costs with unnecessary maintenance. More

I spoke over the phone with a great Salesman, he assured me that he could help me as I was in a position where I needed a car and I needed one now. I was insecure about qualifying and he assured me that if me that he could help me as I was in a position where I needed a car and I needed one now. I was insecure about qualifying and he assured me that if I came in, I would be well taken care of and I would definitely drive out of there with a vehicle.... I was greeted at the front desk, they knew I was coming, I was introducted to the saleman and then to Alan the finance guy. He took exceptional care of my needs and I wasn't there 5 hours like some car dealers. There showroom is confortable and state of the art. After all was done, I was given keys and all my paper work and out the door I went, happy and it was THE BEST!!! car purchasing experience I've ever had. I will stick with Springfield Acura..... Thank you again, Alan. Tanya Hill More

Great service, did not have any issues. Came in for oil change and was serviced for remaining issues that could have presented a problem. Thanks. change and was serviced for remaining issues that could have presented a problem. Thanks. More

We have had a tremendous experience with Springfield Acura both from a sales and service prospective. First, we dealt with Allan Talmadge and John Strazza and they were absolutely excellent. They were Acura both from a sales and service prospective. First, we dealt with Allan Talmadge and John Strazza and they were absolutely excellent. They were both extremely knowledgeable, courteous, professional, sociable, and very detail oriented. They worked with us very diligently and did everything within their power to make our time there very valuable. I believe they acheieved that very, very well and my wife and I are extremely pleased with our MDX and our experiece there! My wife also had a great experience with the service side of Springfield Acura. She had to get the running boards and roof rack put on our MDX and she said it went perfectly. They gave her a loaner vehicle, indicated they would call her when it was done and they met their committment. Everyone she dealt with was very nice, courteous, knowledgeable, and professional. We will recommend Sprigfield Acura to anyone we ever hear speaking about getting a new or used vehicle. More

Always friendly, informative and prompt. Although no reason was found for my car's cruise control not working, I feel the service professionals did their best to diagnose and fix the problem. The loane reason was found for my car's cruise control not working, I feel the service professionals did their best to diagnose and fix the problem. The loaner car was greatly appreciated. Quay is an asset to your company. Thank you. More

THE SALES PROCESS WAS VERY PLEASANT AND ENJOYABLE. I BOUGHT A 2006 ACURA TL. THEY TOLD ME THE CAR WOULD BE READY IT 2 HOURS AND THEY DID IT. I BOUGHT THE CAR BACK IN 2WEEKS WITH A MINOR POROBLEM AND IT BOUGHT A 2006 ACURA TL. THEY TOLD ME THE CAR WOULD BE READY IT 2 HOURS AND THEY DID IT. I BOUGHT THE CAR BACK IN 2WEEKS WITH A MINOR POROBLEM AND IT WAS FIX IMMEDIATLY. THE SALESMAN AND THE FINANCE GENTLEMAN MADE THE EXPERIENCE BEYOND SUPER GREAT. More