Springfield Acura

I bought an Acura RDX which had a few issues which was I bought an Acura RDX which had a few issues which was taking care of by the excellent service department. I was very pleased by their dedication t I bought an Acura RDX which had a few issues which was taking care of by the excellent service department. I was very pleased by their dedication to ensuring their client is satisfied with the service. I highly recommend David Lubertazzo and Sandro Rosario for future clients. More

I just happened to stop by this Acura dealership as it's close to my house and I often passed it on Rt. 22. I needed a new car and was considering the ILX, but wasn't quite sure if it was the car for me. close to my house and I often passed it on Rt. 22. I needed a new car and was considering the ILX, but wasn't quite sure if it was the car for me. I came in the first day and spoke to Tony Spano who gave me some basic info. After making an appt., I came back the next day with my parents. I have to say that what I really appreciated about the experience was Tony's lack of 'pushiness.' At no point did I feel like he was just desperate to make the sale and was going to feed me and my parents whatever it takes to make that sale. This was a big plus for me as I find nothing more off-putting than dealing with what I like to describe as 'slimy' salesmen. We were there for several hours, looking at interiors, driving to the other lot in the sleet and snow to look at the available colors, and negotiating the price with Tony and Nick Moritz. All in all, it was a great experience. Seemingly very easy, very pleasant ... no feelings of pushiness or obnoxiousness from the sales people or from the general manager. Suselle in finance was also super pleasant and, after over 4 hours at the dealership, it was nice to deal with someone with great energy as we were all exhausted by this point. Great overall experience. Would definitely recommend. More

Sandro Rosairio provided excellent customer service. I picked up my car the evening of Jan 3rd around 7 and he was the only service person there. He had to deal with multiple customers with problems at th picked up my car the evening of Jan 3rd around 7 and he was the only service person there. He had to deal with multiple customers with problems at the same time and he did so with grace and effectively. More

I have 3 Acura vehicles and I tried taking them to different Acura dealers because they were close to my job, but they do not service my vehicles very well and have good customer service as Springfiel different Acura dealers because they were close to my job, but they do not service my vehicles very well and have good customer service as Springfield does. More

Pls acknowledge the valet dude too... Idk his name but he was good... And smiled alot, I really like the twilight service very convient for ppl who wrk all day... And very fast service!!! It gonna b my new t was good... And smiled alot, I really like the twilight service very convient for ppl who wrk all day... And very fast service!!! It gonna b my new things... & price is gooood too.. Thank You Acura!!!! And all the dudes who helped me too More

Wonderful experience. Took us on time. Watched TV, had coffee. They washed the car for us and it was ready in no time. Our 4th Acrua here. wouldn't go any where else. coffee. They washed the car for us and it was ready in no time. Our 4th Acrua here. wouldn't go any where else. More

I will always take my 2002 acura rl to Springfield Acura .Since I been coming to Springfield Acura I had good experience with the dealership. .Since I been coming to Springfield Acura I had good experience with the dealership. More

Very pleased with the service and the timley matter that it was completed in. I wpuld definetely recommend this dealership for a new car sales and/or service it was completed in. I wpuld definetely recommend this dealership for a new car sales and/or service More

The customer service is always great at Acura. You get taken care of as soon as you walk in the door. I'm given an estimated time that my service will be done. And it is close to the time that I'm given. taken care of as soon as you walk in the door. I'm given an estimated time that my service will be done. And it is close to the time that I'm given. I love that I'm getting my car washed as part of the service. While waiting you get to watch television and enjoy the coffee,drinks and snacks. Thanks Acura for your great service!! More

I will say that Springfield Acura is a dealership that has a heart and they worked with me during the time that I needed my car repaired also I have to thank Jaime for all ofhis help he is great and I wil has a heart and they worked with me during the time that I needed my car repaired also I have to thank Jaime for all ofhis help he is great and I will always use this dealership for all of my car's needs. More