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Springfield Acura

Springfield, NJ

3.2
436 Reviews

243 Route 22 East

Springfield, NJ

07081

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Showing 436 reviews

March 07, 2011

Overall experience was fine, personel was friendly, price (negotiated)was good. But sales person i dealed with lied that if i re-lease new car from them, i will not be responsible for overage in miles that i More

by aplatonova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Doyle
January 28, 2011

I purchased a 2011 MDX at Springfield Acura because I found their sales staff far more accommodating and friendly than the other dealers I visited. Past experience has shown me that if a dealer has to l More

by gumslsman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Various
Feb 04, 2011 -

Springfield Acura responded

Customer satisfaction is our number one priority at Springfield Acura, it is our commitment to provide our customers with a true luxury automotive experience. From sales to service we are here to provide the support that will go beyond your expectations to make your Acura ownership experience unlike any vehicle you have had before. Thank you for giving us the opportunity to be of service to you and welcome to the Springfield Acura family. Robert Avison General Manager Springfield Acura

December 15, 2010

I did my research before looking for a dealer and I am very glad I found Springfield Acura. Richard was non-pushy and allowed freedom in looking at all aspects of the car, driving it around, and allowing More

by ketresem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard and John
Dec 27, 2010 -

Springfield Acura responded

Customer satisfaction is our number one priority at Springfield Acura, it is our commitment to provide our customers with a true luxury automotive experience. From sales to service we are here to provide the support that will go beyond your expectations to make your Acura ownership experience unlike any vehicle you have had before. Thank you for giving us the opportunity to be of service to you and welcome to the Springfield Acura family. Robert Avison General Manager Springfield Acura

December 08, 2010

I was looking for a very rare color of car and just happened to find it at Springfield. I bought the car online with help from Alex. He did a great job getting all the accessories I wanted on the car w More

by RichieM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Paczos
Dec 11, 2010 -

Springfield Acura responded

Customer satisfaction is our number one priority at Springfield Acura, it is our commitment to provide our customers with a true luxury automotive experience. From sales to service we are here to provide the support that will go beyond your expectations to make your Acura ownership experience unlike any vehicle you have had before. Thank you for giving us the opportunity to be of service to you and welcome to the Springfield Acura family. Robert Avison General Manager Springfield Acura

November 28, 2010

Rich P, our salesman, and Robert Avison, General Manager, were as professional and helpful as possible. The entire buying process was smooth, honest and up front. We were given a very fair price and treated More

by pokie622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Passananti
Nov 28, 2010 -

Springfield Acura responded

Customer satisfaction is our number one priority at Springfield Acura, it is our commitment to provide our customers with a true luxury automotive experience. From sales to service we are here to provide the support that will go beyond your expectations to make your Acura ownership experience unlike any vehicle you have had before. Thank you for giving us the opportunity to be of service to you and welcome to the Springfield Acura family. Robert Avison

November 12, 2010

Tony was so very patient with us - no pressure. We started looking in March of 2010 but then went into contract on the sale of our home and it was a long drawn out process (and you don't buy a car aft More

by pryorsx2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Spano
Nov 12, 2010 -

Springfield Acura responded

Thank you for your kind words regarding Tony and the rest of sales team here at Springfield Acura. We take pride in the sales experience that we provide our valued clients with and it is the reason why that everyday at Springfield Acura we turn Customers into Lifetime Friends! Regards, Robert Avison Springfield Acura

November 04, 2010

The salesmen were very helpful, not pushy and genuine. They answered questions, were able to work within my parameters and were also very responsive. We had a complicated lease deal and both Tony and anot More

by hventura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Spano
Nov 12, 2010 -

Springfield Acura responded

Thank you for your kind words regarding Tony and the rest of sales team here at Springfield Acura. We take pride in the sales experience that we provide our valued clients with and it is the reason why that everyday at Springfield Acura we turn Customers into Lifetime Friends! Regards, Robert Avison Springfield Acura

November 04, 2010

Tony was very helpful and accommodating. What really won us over was the Service. The staff has been exceptional.Coming from a different dealer, Springfield Acura has been such a better experience. They don More

by echeverri529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Spano
October 19, 2010

I have never been disappointed by the service I have received at Springfield Acura since the first day I took my car there...Victor Rodriguez is a pleasure to work with and he always makes the visit a w More

by delicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Rodriguez
Oct 19, 2010 -

Springfield Acura responded

At Springfield Acura we take great pride in the level of customer service we provide our customers with, it is in fact, our number one priority. We appreciate the time you took to provide this valuable feedback regarding your experience here with our team. Scott, Jaime, Victor, James and I truly value your loyalty to our dealership as well as the Acura brand. Thank you again! Robert Avison Parts and Service Director

October 19, 2010

I met with Rob twice. The first time he explained the TSX features to me, and the second time he took me on a test-drive. Haven't bought yet, but feel comfortable with Rob and will give him the business More

by dovfischer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Hilliard
Nov 12, 2010 -

Springfield Acura responded

We pride ourselves in providing our clients with an overall sales experience that focuses on each persons individual needs. We work together to provide a purchasing experience that is second to none and certainly look forward to being of service to you in the future. Sincerely, Robert Avison Springfield Acura

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