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Springfield Buick GMC Cadillac - Service Center

5.0

21 Lifetime Service Reviews

242 E Columbia St, Springfield, Ohio 45503

21 Reviews of Jim Foreman Buick GMC Cadillac - Service Center

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March 09, 2017

"Excellent customer service"

- Dawn Childers

I had service work to my vehicle a few months ago and this week I had it in the body shop. Both times I had the best customer service. I got my vehicle back today and it looks new! It is hard to find a good dealership but I have finally found one. Springfield Buick GMC Cadillac is number one in my book. Keep up the good work! Dawn Childers

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Recommend Dealer
Yes
Employees Worked With
David VanHoose
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jason Printz, Body shop also 5 stars
October 27, 2015

"Out of towners"

- Mike & Kathie

We were on our way to visit our hometown of Springfield, OH. While traveling on the PA Turnpike our windshield was struck by a pebble. At the time it was raining very hard so we did not stop to check. The next morning in Springfield we went shopping. As we drove through the parking lot at one store we encountered a speed bump. We went over it and on the down side the bottom of our car was scraped. There was a piece hanging down. We drove to Springfield Buick GMC Cadillac. The service department was extremely nice. They pulled our car over to the body shop. One service tech checked our windshield and said that we would be OK to travel back home to PA. Another service tech checked the undercarriage of our car and reattached the part that was hanging down and we were on our way. It meant a lot to us that they went out of their way to help us.

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Yes
Employees Worked With
Kathy helped coordinate our service experience and we really appreciated it.
October 14, 2015

"Efficient and considerate"

- Consumer

Staff exhibits attention to detail and customer consideration. All interactions have been satisfactory. Dave saw that I received a loaner automobile when repair took longer than a day. I purchased my pre owned vehicle here from Jim Ream and would return to him as well. This is the second vehicle purchased at this dealer. Members of service staff have always welcomed me. Lauren from that department is great too.

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Yes
Employees Worked With
October 03, 2015

"Very Good Experience"

- cadillacegirl

Dave VanHoose did another excellent job for me in watching out for me and my vehicle. I appreciate his work ethic. He took time to explain all that was completed and allowed me to see the tires that were replaced to show the wear. Thanks Dave.

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Yes
Employees Worked With
October 01, 2015

"service department"

- SLHsatisfied

I have had superior service at this establishment! Tom, in the service department has excellent customer service skills. He is most helpful in resolving issues and extremely pleasant always.

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Yes
Employees Worked With
September 28, 2015

"service"

- gone for good42

my husband and I bought our last car from jim foreman and we have our car serviced there when ever it needs something done i love their staff and service department they are friendly and knowledgable in what they do.

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Yes
Employees Worked With
Steve Elliott
September 27, 2015

"Great Experience"

- jb12

I've serviced my car here on multiple occasions. The guys in the Parts Department are knowledgeable, helpful, and they'll get you a great deal. I'd especially recommend Jason (in parts) - he's great!

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Yes
Employees Worked With
Jason Sibole
September 27, 2015

"Beyond Excellent"

- emilybemily88

Jason in Parts was exceptionally helpful. Not only did he find the correct wiper blades for my 2006 Cadillac, he even put them on for me. I cannot recommend Springfield Buick GMC Cadillac highly enough!

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Recommend Dealer
Yes
Employees Worked With
Jason Sibole
September 27, 2015

"Great experience "

- julieb

I had a great experience getting by car serviced. Fast and friendly. We thought our truck repair was going to be a large expense and turned out to be an easy fix. Thanks for all the great work!! I would recommend to any one.

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Yes
Employees Worked With
Jason in parts department
September 27, 2015

"Parts department is great"

- Derringer341

Needed wiper blades for my vehicle. Jason in parts got me what I needed. Works great at a great price. My whole experience was easy and professional

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Yes
Employees Worked With
Jason in parts
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