Springfield Ford Lincoln

Joanne was OUTSTANDING. She took her time and made sure I was 100%taken care of. Also Justin the manager was also outstanding. They walked me through my dea was OUTSTANDING. She took her time and made sure I was 100%taken care of. Also Justin the manager was also outstanding. They walked me through my deal. No shady tactics, just a great car and a square deal. Thank you! More

Excellent professional experience! Very friendly and helpful customer representative. Bill Williams was easy going, helpful, took the time to explain everything, and assisted me with se Very friendly and helpful customer representative. Bill Williams was easy going, helpful, took the time to explain everything, and assisted me with setting up everything for my new 2018 Ford Escape. I had a particular make & model in mind and left with exactly what I wanted. I would highly recommend Springfield Ford. More

No pressure, great overall experience. I traveled about an hour to look at a new vehicle. Prior to my trip, I had done plenty of research and also had an online voucher from Edmunds for a I traveled about an hour to look at a new vehicle. Prior to my trip, I had done plenty of research and also had an online voucher from Edmunds for a price guarantee so I did not expect much in terms of negotiation. Upon arrival, I was greeted by very welcoming employees and informed the vehicle I was looking at was just being prepped and should be out front in a few minutes. They offered a bottle of water, coffee, or a snack while we wait. Angelo was our sales rep and was absolutely great - no pressure, very friendly, informed, wanted to make sure I was happy with my purchase. The sales process was relatively quick and smooth. The car could have been detailed a little better, however it was 8:30 PM on a Friday night and I'm sure those employees wanted to get home. Overall, a very good experience and would recommend them to family and friends. More

Great experience and service Rita was very helpful in getting me into my new truck. I needed a super crew to fit my growing family. She made the experience painless and easy. Rita was very helpful in getting me into my new truck. I needed a super crew to fit my growing family. She made the experience painless and easy. Also Midge made the financial side very easy in getting my payment where I felt comfortable. The dealership also gave me a very fair trade in for my 2016 I was trading out of. I would highly recommend this dealership to any in the market for a vehicle or just looking for some knowledge in trading up. More

We will always go back to Springfield Ford We had a wonderful overall experience. Tom was kind, helpful, funny and easy going. I will certainly recommend Tom and Springfield Ford to others and We had a wonderful overall experience. Tom was kind, helpful, funny and easy going. I will certainly recommend Tom and Springfield Ford to others and will definitely go back when the time comes for a new car. Thanks! More

My review Angelo was very respectful, helpful during my visit. I would highly recommend him if you have any questions or purchasing a vehicle. Angelo would take Angelo was very respectful, helpful during my visit. I would highly recommend him if you have any questions or purchasing a vehicle. Angelo would take good care of his customers More

Lead by the universe I received a keychain and it lead me there. I met Angelo whom was very kind; patient and understanding of my needs for my new vehicle. I look forward I received a keychain and it lead me there. I met Angelo whom was very kind; patient and understanding of my needs for my new vehicle. I look forward to going back to the location in order actually make a purchase. More

Excellent Customer Service Angelo took me on a test drive a few days ago in the cmax while I charged my Tesla at the dealership. There was no pressure which I really liked. He w Angelo took me on a test drive a few days ago in the cmax while I charged my Tesla at the dealership. There was no pressure which I really liked. He was very friendly and great to work with. Although I am still thinking on the car if I do decide to buy I will most definitely be back. This place is grade A! More

Like a friend As a returning lease customer, I was treated as a friend by Rita. She went out of her way to please my "grumpy old man" husband as well!! As a returning lease customer, I was treated as a friend by Rita. She went out of her way to please my "grumpy old man" husband as well!! More

Friendly staff Great place to buy a car staff is very friendly Bill my car sales person made me feel so comfortable and went way over is head to help me get my car. Great place to buy a car staff is very friendly Bill my car sales person made me feel so comfortable and went way over is head to help me get my car. More