Springfield Ford Lincoln

Above and beyond service ! I gave soringfield ford service center the rating I did because of a Gentlemen named Calvin. After a long work day I went to pull away from the job.( I gave soringfield ford service center the rating I did because of a Gentlemen named Calvin. After a long work day I went to pull away from the job.(Im a carpenter/contractor and had a total blowout. Went to change the tire and another service center had lost the key for the spare tire on my 2017 f250. I was blocking an alley so had to drive on the tire a couple miles over to Springfield Ford. Calvin was the first person I saw when I came in and I think he saw the look of exhaustion and frustration on my face. I had purchased the tire care package when I bought the truck. He said leave him the truck for the night and he will call me when it's ready. While I was there I had inquired about an extra key for the f250 because they have a chip in them. Again Calvin said I will let you know when I call you back. Long story short Calvin called me back the only cost was for the new key he had made. They replaced the key for the spare tire installed a new tire realigned it and fixed the damaged rim. The tire care had covered the costs. I was expecting a big bill and a few days without my worktruck. So I just wanted to thank Calvin and his team at Springfield ford! More

Leasing @ Ford Robert Flick was a very helpful, kind and very professional sales associate. He was very helpful showing my wife how to utilize the new SYNC system as Robert Flick was a very helpful, kind and very professional sales associate. He was very helpful showing my wife how to utilize the new SYNC system as well as go over with her new features she was not aware of. He had a vast knowledge of the car we purchased from him and i would recommend him to anyone looking for a real straight shooter and not a pushy salesman. Mr.Flick did not push or pressure us in to buying anything which usually turns me away from a deal when salesman get antsy. I tell everyone i know who's looking to purchase to go see bobby..... You will not be dissapointed More

Excellent Experience I had a great experience at Springfield Ford Lincoln. Allen Ubaldini was a great sales consultant and very knowledgeable about my new car. He was al I had a great experience at Springfield Ford Lincoln. Allen Ubaldini was a great sales consultant and very knowledgeable about my new car. He was also extremely patient with me with regards to purchasing options. His communications were informative but not pushy. He even took the time to follow-up with me the day after my purchase. I would definitely recommend both the dealership and Al to anyone! Thank you for the excellent experience. More

Outstanding service Allen is an exceptional person and I would and will recommend him to my friends and family. From the time we were introduced he mead me feel very comf Allen is an exceptional person and I would and will recommend him to my friends and family. From the time we were introduced he mead me feel very comfortable. He went above and beyond to exceed my expectations he also made sure that I received exactly what I came I'm for. He is such a people's person and I'm so happy with my purchase. A few days after my purchase he heached out to make sure everything was going we as he promised me he would I'm extremely happy with my purchase and with the service I receive at ford Lincoln. More

Tom makes it easy to walk out with the car you want This is my 2nd time leasing a car through Tom. He was great in getting me in the care I wanted at a price that was good for both of us. He make it qui This is my 2nd time leasing a car through Tom. He was great in getting me in the care I wanted at a price that was good for both of us. He make it quick and easy to walk out with the car I wanted. More

Allen Ubaldini I had such an amazing experience buying my Ford vehicle. Al was great, friendly and very knowledgeable. I would recommend anyone to work with him. Tha I had such an amazing experience buying my Ford vehicle. Al was great, friendly and very knowledgeable. I would recommend anyone to work with him. Thanks for making buying my new car a great experience!! More

Awesome! Al Ubaldini Was wonderful to work with. He was thorough and professional- even stayed late to explain all of the tech to us! The whole team Was pro Al Ubaldini Was wonderful to work with. He was thorough and professional- even stayed late to explain all of the tech to us! The whole team Was professional and courteous. A+! More

leasing or buying Larry is the best! Went over options of buying vs. Leasing and without a doubt the most knowledgeable sales cconsultant I've met. My family and friend Larry is the best! Went over options of buying vs. Leasing and without a doubt the most knowledgeable sales cconsultant I've met. My family and friends will be seeing Larry when they need a used or new vehicle, after all he made us feel like family! More

Joanne is the best… I purchased two vehicles from Joanne… A Lincoln MKX 2013… And a Lincoln MKZ 2014 And she was the best… I recommend Lincoln ford dealer at Springfield I purchased two vehicles from Joanne… A Lincoln MKX 2013… And a Lincoln MKZ 2014 And she was the best… I recommend Lincoln ford dealer at Springfield to anyone who's buying a new or used car and the best sales rep… Was Joanne… The best customer service I've ever encounter… They treat you like family… Thanks Joanne you're the best More

Excellent Sales & Customer Service I have dealt with Bob Flick for a few years now. He is an excellent sales rep & has great customer service. I have my family members going to him no I have dealt with Bob Flick for a few years now. He is an excellent sales rep & has great customer service. I have my family members going to him now & they just got a new Ford Explorer & Fusion because of Bob!! He is definitely an asset to Springfield Ford. More