Springfield Ford Lincoln

Bob Flick was more like dealing with a friend rather then a salesman! He was patient never pushy and truly wanted me to be satisfied with my purchase.The service dept. has also been outstanding and driving t a salesman! He was patient never pushy and truly wanted me to be satisfied with my purchase.The service dept. has also been outstanding and driving the Ford Escape has been a pleasure! More

We have bought several vehicles from Rita Feehery. My husband and I love her. She is friendly, professional, and very knowledgable without being pushy. She listens to what we want and always delivers. husband and I love her. She is friendly, professional, and very knowledgable without being pushy. She listens to what we want and always delivers. We stopped into the dealership when Rita was on vacation. While we were approached by other salespeople, we chose to wait for Rita. She is always pleasant and had requested info ready when we arrived. This dealership is fortunate to have Rita working there. Notice I didn't say working for them, because Rita works for her clients. She is a valuable employee and I hope she gets the recognition she deserves. Marianne McGillin More

Joann was friendly but when it came time for numbers she wasn't willing to work with us. She tried to sell us a 2011 explorer with 18,000 miles for 34,500. It was a nice explorer but didnt have all the upgr wasn't willing to work with us. She tried to sell us a 2011 explorer with 18,000 miles for 34,500. It was a nice explorer but didnt have all the upgrades we wanted. When we told her that was too high we were thinking 31,000 she told us they would never do that. And that was it. No walk over to the manager to try and work something out. Nothing. So I did what I should have done from the start. My wife and I went to Pacifico Ford by the airport. The sales team there was fantastic!! They got us into a 2014 explorer for around the same price as the used car in Springfield. So the question is, what kind of games are they playing at Springfield Ford?Don't play games, go to Pacifico Ford. More

The sales rep, Paul Hixon, has excellent product knowledge and really shows pride in Ford products. Many salesmen work hard to convince you that they have the right automobile for you because reall knowledge and really shows pride in Ford products. Many salesmen work hard to convince you that they have the right automobile for you because really they have to work hard to convince themselves of that. Not so with Paul - he is sincerely convinced that Ford has a car, truck, or SUV for you that his confidence is contagious and you easily find yourself convinced of it, too. The other members of the team (Rex Aaron, John Gatto)really believe they are there to help you and offer information to help you, not apply undue pressure on you. All the employees seem happy to work there and I understand there is a very low employee turnover rate - a good sign. I wholeheartedly recommend Springfield Ford if you are in the market for a new automobile. More

Frank was great to work with...no pressure, not a "salesmen", showed us what we were looking for, great explanations, and a open door for any questions or concerns that may come up. We will be retur "salesmen", showed us what we were looking for, great explanations, and a open door for any questions or concerns that may come up. We will be returning in the future to purchase our vehicles with Frank. More

After having a HORRIBLE experience with unfortunately another Ford dealership (located in Jersey but will keep anonymous to remain professional) I found a similar vehicle here , at Springfield Ford Linco another Ford dealership (located in Jersey but will keep anonymous to remain professional) I found a similar vehicle here , at Springfield Ford Lincoln. I totaled my previous Lincoln and needed a new one ASAP but it also had to meet within my standards; price range, and "extras" I require (such as leather, A/C & heated seats, sunroof, etc) Surprisingly, they had not one, but TWO vehicles which met this description and fell WELL within my budget. A gentleman named Frank approached my friend and I in a VERY professional and friendly manner. He introduced himself, got the keys to both vehicles, and waited for us to ask the questions. Frank was not at all pushy or your "average, harassing salesman." He made this experience very enjoyable, relaxing, and overall, very pleasant. I was impressed with his knowledge and passion for the vehicles he represented and would highly recommend him and his dealership to anyone seeking a new or used vehicle!!! I can honestly say, this was by far the BEST EXPERIENCE I HAVE EVER HAD PURCHASING A VEHICLE! Thank you Frank for your amazing service, knowledge and passion for your career...oh, and course, the amazing deal!! You rule! :) More

I am pleased to write this review about my experience with Springfield Ford. I had done my homework brfore going and knew the price I was going to pay. I first went on line and Mike Bradley contacted me with Springfield Ford. I had done my homework brfore going and knew the price I was going to pay. I first went on line and Mike Bradley contacted me the next day. He was extremely professional and no at all pushy or aggresive. We went to see him and we were so impressed with the showroom and Mike's demeanor. He was friendly and gave me the price I was expecting and no haggling.. He was so set on making sure we were satisfied with our choice and he tried to find the specific vehicle and color we wanted. As a senior, I have purchased many cars, and this was the best experience I have had. He showed us the functions and pffered to help whenever we need assistance. What a pleasure.. More

I just leased a 2012 Ford Escape and I am very happy with my experience. This is the first time that I have dealt with Larry and I couldn't be happier. I was a little undecided about what model I wanted to my experience. This is the first time that I have dealt with Larry and I couldn't be happier. I was a little undecided about what model I wanted to go with but, Larry worked with me until I found something that I was happy with. I was approaching the end of my lease with a Honda and Larry was super helpful in advising me so that I could take advantage of all of the incentives that Ford was offering. As I said earlier, it was a great experience and I will definitely be working with Larry again in the future...Thanks! More

Rita Feehery was spectacular. From the first moment I walked into the dealership, she was thorough, incredibly friendly, no pressure, professional, and a joy to talk to. She showed me the cars I was int walked into the dealership, she was thorough, incredibly friendly, no pressure, professional, and a joy to talk to. She showed me the cars I was interested in observing and was very patient. More than anything, however, Rita is a real advocate for Ford products and services. VERY enthusiastic, a lot of sincere pride in the company and in her ability to represent the company. She was the sole reason I bought my car from Springfield Ford. I rate her an 11 on a scale of 1 to 5! More

I am currently in the market for a new vehicle and checked out the 2012 Ford Escape XLT among others. I contacted many Ford dealerships requesting quotes. Mike Bradley contacted me after I submitted checked out the 2012 Ford Escape XLT among others. I contacted many Ford dealerships requesting quotes. Mike Bradley contacted me after I submitted a request for a quote. Springfield did not have the specific Escape I was looking for but Mike assured he would get the vehicle. We came to an agreement on the vehicle price but we were off on my trade in price and could not come to an agreement. Even though we could not come to an agreement, Mike was very helpful and dedicated leaving me with a very positive impression of the Springfield Ford dealership. More