Springfield Ford Lincoln

We have purchased several vehicles from Springfield Ford. We keep going back not only because we believe in buying American, but because of the friendly atmospehere at Springfield Ford. Our latest experience We keep going back not only because we believe in buying American, but because of the friendly atmospehere at Springfield Ford. Our latest experience with Rita was great. She introduced herself, answered a few questions we had and then left us to browse the lot without feeling pressured. We found the Escape we wanted and drove it out of the lot the next day. Thanks, Rita, for another great experience! More

One of the best experiences buying a car I've ever had in my life. I never felt forced into any compromising position, a characteristic I feel some dealerships condone. Here I felt guided and instructed in my life. I never felt forced into any compromising position, a characteristic I feel some dealerships condone. Here I felt guided and instructed in my decisions, as if I were buying the vehicle on my own accord. No smoke and mirrors, just honesty. Thank goodness there are folks out there like this. Bravo, I say.....finally. More

I contacted Springfield Ford because they had the exact F150 that I was looking to buy. I received an email quote from them which was phenomenal. There was no need to haggle over the price, that's how go F150 that I was looking to buy. I received an email quote from them which was phenomenal. There was no need to haggle over the price, that's how good their quote was. Rita and Rex were extremely helpful, friendly and polite. Justin finalized the deal and there was absolutely no pressure exerted to try and get me to buy any "extras" that some dealers try to tack onto the price. The entire process from when I walked in the door to when I drove out with my new vehicle took about 2 1/2 hours. I can't say enough great things about this dealership. Even though they are 2 hours from my hometown, it was well worth the trip and I would gladly buy another vehicle from them in the future. More

I have been going to Springfield Ford and dealing with Steve for about 9 years now. I am currently leasing my 4th vehicle from him and also purchased an superb used car this year. Steve has made it so eas Steve for about 9 years now. I am currently leasing my 4th vehicle from him and also purchased an superb used car this year. Steve has made it so easy to find the type of car I want, the options I need in it and the price I can afford that I will always go back and refer any other family member or friend to him. He has made the process of buying a new car for me so easy that either I call him or he calls me to say my lease is ending soon so we make an appointment to fix me up with something new. I walk out of the dealership, happy with what I got, papers signed and ready to pick up the new car the next day. Since I lease my vehicles I rarely get to use the service department except for oil changes and minor warranty services but every time I've been there its been an easy and professional experience. While I'm waiting for my service to be completed Steve is usually there and makes it a point to come over just to say hello and hows things going. It all comes down to why mess with a good thing. When you know you're getting the best deal possible on the type of car you want don't go anywhere else but Springfield Ford and tell Steve, Ed sent you. More

I am elated with the recent new car buying experience that I encountered at Springfield Ford. Specifically, I received exceptional customer service and the highest degree of professionalism from Rita Fe that I encountered at Springfield Ford. Specifically, I received exceptional customer service and the highest degree of professionalism from Rita Feehery, Rex Aaron, and John Gotto from whom I purchased a new car in 2008. Rita is very knowledgeable and ensured that I was well educated on the car that I ultimately purchased. It was clear to me from the beginning that Rita's goal was to make sure that I was 100 % satisfied, and she succeeded. Rex also conducted himself with high professionalism, and worked along with Rita to make me a happy customer. John demonstrated his genuine interest in me as a customer, and shared his insight on the product which helped me to decide on purchasing an Escape. Already, I have told numerous family members, friends, and co- workers of the great experience that I had at Springfield Ford. Thank you. Vincent Carbone More

Rita was very helpful in helping me find the car that was a perfect fit for me. My overall visit was a pleasant one, and I walked away with a great car that I am very happy with. a perfect fit for me. My overall visit was a pleasant one, and I walked away with a great car that I am very happy with. More

A family member had recommended me to go visit Angelo after I had a bad experience with another ford dealership. From the minute I walked in I had a great experience. Angelo was friendly and extremely after I had a bad experience with another ford dealership. From the minute I walked in I had a great experience. Angelo was friendly and extremely interested in getting a deal done. I explained what I was looking for and what I wanted to pay. Within an hour we had looked at the car and had a deal done that matched exactly waht I was looking for. There was no back and forth. I was so happy with the ease and speed of service. When I went back the next day to get my car it was all cleaned up and ready to go. Overall I had a wonderful experience and didnt have to spend hours in the dealership. Angelo was one of the best sales consultants I have dealt with! More

The experience was seamless and very satisfactory. Frank The experience was seamless and very satisfactory. Frank was knowledgeable about product and program and made the entire transaction a pleasant one. The experience was seamless and very satisfactory. Frank was knowledgeable about product and program and made the entire transaction a pleasant one. The after sale follow up was also well done. I will gladly recommend Frank and Springfield Ford Lincoln More

Excellent service from beginning to end. Prompt,informative and friendly service from Susan Lauro. Plan to purchase more vehicles from this dealership. I have purchased two vehicles from thi Prompt,informative and friendly service from Susan Lauro. Plan to purchase more vehicles from this dealership. I have purchased two vehicles from this dealer and have not been disappoiinted with any of the service or the cars themselves. Susan was very helpful with picking out the best car for me. More

When I walked in this dealership, I knew from the start that this was the place I wanted to buy my car from. Mr. Bisciotti reinforced my initial inclination and provided me with superior service and knowl that this was the place I wanted to buy my car from. Mr. Bisciotti reinforced my initial inclination and provided me with superior service and knowledge at and excellent price. More