Springfield Hyundai

I called in for an appointment on the same day I was given the appointment, which was GREAT! My inspection sticker runs out at the end of March; my husband was accommodating and took my car in for me. H given the appointment, which was GREAT! My inspection sticker runs out at the end of March; my husband was accommodating and took my car in for me. He didn't have to wait very long. The coupon was accepted that I sent with my husband. The cost was good for an inspection/emission and an oil change. Thanks Hyundai! More

My experience with Springfield Hyundai and Cheryl Hinton was so seamless it was as if I sat down with family. It is so refreshing to be taken through this process and not feel as if I was taken advantage of was so seamless it was as if I sat down with family. It is so refreshing to be taken through this process and not feel as if I was taken advantage of. When I walk into this dealership everyone was cordial, pleasant and welcoming. They showed me several options and helped me make the decision without being overbearing and insensitive. What can I say about Cheryl, she is the best salesperson I have had the pleasure of doing business with. I can call her anytime and chat just as if she were family and I value that. I have to date purchased two vehicles from Springfield Hyundai with Cheryl as my salesperson and I look forward to years and years of a continued great relationship. I would definitely recommend this dealership as well as Cheryl to anyone I know that is looking for a new or used vehicle. More

I was treated very well and it was a pleasure dealing with Joe Harmer and Danielle. They answered all my questions and made my experience pleasurable. with Joe Harmer and Danielle. They answered all my questions and made my experience pleasurable. More

I went in for the 30,000 mile scheduled maintenance. Scheduling the appointment online was quick and easy. I received a confirmation email the next day. The day of the appointment went smooth and hassle Scheduling the appointment online was quick and easy. I received a confirmation email the next day. The day of the appointment went smooth and hassle free. The car was done a half hour early from the time it was scheduled. There was no “surprise” or added on cost. Overall it was a great experience. More

Keith was great to work with. While most dealerships play the game of marking everything up, Springfield Hyundai got straight to the bottom line. The process was smooth and great rate. the game of marking everything up, Springfield Hyundai got straight to the bottom line. The process was smooth and great rate. More

Saw a commercial on TV for a 2013 Hyundai Elantra. Went to the web page suggested and "built" the car I might be interested in. Then went to the closest dealership recommended in the return email and was to the web page suggested and "built" the car I might be interested in. Then went to the closest dealership recommended in the return email and was introduced to Joe Harmer, one of the sales employees. Took a test ride and after that it was an easy decision for me. Mr. Harmer was extremely professional, knowledgeable about the product and, best of all, not pushy or condescending. I purchased a 2013 Elantra GT within 3 days of my first visit. I have been driving Ford products for the last 13 years and fully intended to purchase another until I dealt with a sales rep at the local dealership. That ended my interest in Ford. Sales people play a very large part in the buying decision and this dealership must sell a lot of cars! I love my new Elantra GT and feel I got a better deal here than I would have elsewhere, based on preliminary discussions with the other dealership! More

I went through the internet and Carl called me. He was very polite and nice. I went the same day to see him. I visited other Hydunai dealers before Springfield Hyundai. I did not feel as welcome at the ot very polite and nice. I went the same day to see him. I visited other Hydunai dealers before Springfield Hyundai. I did not feel as welcome at the other ones like I did at Springfield. I was treated very nice and all the sales people I saw spoke to me. It was a very comforting experience. Springfield Hydunai beat every price that was given to me without me telling them the prices I was quoted. That to me made me feel the others were trying to take advantage of me. I did purchase a 2013 Tucson Limited fully loaded from Springfield Hyundai and I would recommend any and everyone to shop for a vehicle there. More

From the moment I walked in, I felt like Bill Pullin was genuinely interested in finding the right vehicle for me. He was very attentive to my needs and paid attention to all of the details throughout the genuinely interested in finding the right vehicle for me. He was very attentive to my needs and paid attention to all of the details throughout the sale process. It was a pleasure to do business at Springfield Hyundai. More

Dealership is the worst from top to bottom. Had negative experience a couple of years ago and tried another Hyundai dealer. Went back out of convenience figuring I'd give them another shot. Nope the service experience a couple of years ago and tried another Hyundai dealer. Went back out of convenience figuring I'd give them another shot. Nope the service manager is as rude as ever. Arrogant would be a good word. AJ gave me a laundry list of issues, some were true, some not so much. Paid 2.5 times as much as it would cost at two other Hyundai dealerships for an issue and took it to a mechanic for an opinion on the rest. Service Manager said the problem was with me, the customer, I ok'd the price and can't go shopping for a better price after I ok'd that price. Then I got a metaphor about a steak dinner. I didn't call a regular mechanic for a price, I called two other Hyundai dealerships and they were way lower than Springfield. Shouldn't they all be basically in the same ballpark? $1300 plus of AJ's long list was reduced to $500 and that included inspection which Hyundai did not. Apparently from what I have been told dealership mechanics are like sales people the more they find the more they can get you to get done the more they make in billable hours. Buyer beware. Unless you have to get your work done by the manufacturer, go to a good mechanic you can trust. Had bad experiences with three Hyundai dealerships so gunshy on Hyundai, will never buy another Hyundai again because of it, but Springfield Hyundai was by far the worst for people skills, price and customer service. I will never buy another Hyundai because you can't trust their service deparments. More

I was in the market for a new Sonata after my husband brought a veloster. I didn't want to go to the same dealership as he did because of their practice's.They were not the best but all and all I went to brought a veloster. I didn't want to go to the same dealership as he did because of their practice's.They were not the best but all and all I went to springfield hyundai and Joe came out to meet me. He was very nice and took his time did not rush me like most dealers want to. I got a good deal with my lease and a better salesman who I will recommend to anyone. More