Springfield Mitsubishi

Springfield Mitsubishi has sold me two cars with bad transmissions. Each purchased vehicle needed a new transmission, that was worth more than the value of the vehicle itself. transmissions. Each purchased vehicle needed a new transmission, that was worth more than the value of the vehicle itself. More

My parents and I met with Calvin / Sales Men to sale my parents 2012 Mitsubishi Lancer he was very polite respectful professional. He is a big asset to the Mitsubishi Team. We were satisfied with the offer parents 2012 Mitsubishi Lancer he was very polite respectful professional. He is a big asset to the Mitsubishi Team. We were satisfied with the offer given very appreciative with Joe taking my parents situation in consideration. I will be ever so grateful to them for all their assistance also will refer individuals to their establishment which was very welcoming clean and professional. God bless Calvin he’s an awesome guy it was my pleasure meeting him keep up the good work. Be Blessed 🙏🏽🙏🏽🙏🏽🙏🏽 More

Was gated into a car color i didnt want, the loan was more than I wanted to pay, the salesperson made fun of me, the car has a catalytic converter that is high value for theft, mitaubishi doesn't have more than I wanted to pay, the salesperson made fun of me, the car has a catalytic converter that is high value for theft, mitaubishi doesn't have the parts needed, roadside service is a joke, ie non- existent. Bad experience all around. More

I had the worst experience with Springfield Mitsubishi. I dropped my car off at the beginning of July to the service department. I started calling their service department July 13th to get a status on my c I dropped my car off at the beginning of July to the service department. I started calling their service department July 13th to get a status on my car. I was informed they had not looked at my car yet but they would be able to that night. I called a couple days later with no response. Starting on July 18th I called everyday, multiple times a day to receive an update on my car. I was put on hold every time for over ten minutes just to be disconnected. I left messages for the service manager who never got back to me. I eventually called the sales department in hopes they could assist me. I spoke with two different managers who told me they would call me back and never did. On Friday, July 22nd, I finally received a call from the service department informing me my car was ready. I arrived the next morning to pick up my car. After waiting for about 20 minutes, I was informed they could not find my keys. I was told to come back Monday. I explained I drove 40 minutes to come get my car that I was told was ready for pickup. I asked to speak with a manger and was informed there was no one available on Saturdays. After waiting over an hour and a half, I finally left, without my car. Four hours later, I received a call stating they found my keys. At that point I had to wait till Monday to pick up my car. When I arrived Monday, I was not greeted by a hello or apology rather the receptionist waving my keys stating my car was out in the lot. I am beyond appalled by the total lack of customer service. This dealership, management and service department does not value their costumers time. I will never do business with this company ever again. More

I recently purchased a Eclipse Cross from Springfield Mitsubishi and the dealers Calvin and Mike were excellent. They both were amazing in assisting me with my purchase and helping me navigate my new veh Mitsubishi and the dealers Calvin and Mike were excellent. They both were amazing in assisting me with my purchase and helping me navigate my new vehicle. I would recommend them both to anyone who is interested in purchasing a vehicle from Springfield Mitsubishi. Great customer service. More

Springfield Mitsubishi One of the best places to buy a vehicle Calvin the salesman was an awesome guy with no pressure to buy a vehicle. I bought a 2022 Mitsubishi outlander. If you’re looking for a vehic vehicle Calvin the salesman was an awesome guy with no pressure to buy a vehicle. I bought a 2022 Mitsubishi outlander. If you’re looking for a vehicle this is the place to be warm and friendly staff they make you feel welcomed with no pressure thanks to Calvin.. More

THANK YOU, Springfield Mitsubishi! We LOVE our 2022 Outlander SEL! Calvin Rabbat in sales was AMAZING! We came in, knew what we wanted and that we wanted to get things done quickly! Calvin, Joe Davi Outlander SEL! Calvin Rabbat in sales was AMAZING! We came in, knew what we wanted and that we wanted to get things done quickly! Calvin, Joe Davis and Suzanne Oldham made it all happen! We came in and were out so quickly! This is our 8th car with this dealership and we couldn't be happier! WAY TO GO SPRINGFIELD MITSUBISHI! More