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Springs Automotive Group- Englewood

Englewood, CO

4.6
499 Reviews

4411 S Santa Fe Drive

Englewood, CO

80110

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Showing 499 reviews

January 06, 2018

Springs Automotive is an excellent dealership. I was very happy with Springs Automotive sales people when I recently bought my Lexus. Both Monte and Mary Jane were very knowledgeable, upbeat and e More

by CARIE BOUCHER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Jane Trillo, Monte Kline
December 30, 2017

Lied to get me to the lot & then STOLE my car keys I Emailed back and forth before driving an hour to look at an X5. Long story short after showing up and test driving the vehicle the numbers they sen More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Prezant, Monte Kline
Jan 04, 2018 -

Springs Automotive Group- Englewood responded

Hi Nick, I want to offer my sincerest apologies again for your experience at our dealership. Yes we had been emailing with you regarding the BMW as well as your trade in. We gave you information regarding the book values of your trade and specifically stated that the actual value would be determined after seeing the vehicle. An inspection is needed to determine reconditioning and overall condition. Your trade in value was lower than the book values based on this as well as 2 prior accidents reporting on the CarFax report. At NO TIME DID WE LIE TO YOU. Even if our appraisal was at full book value your offer of a $5000.00 discount on the BMW was not realistic. In regards to your keys, they were NOT stolen. Unfortunately our manager had to leave unexpectedly and in the rush took the keys in his pocket. The minute we found out we began making arraignments to get them back on site. We sent someone immediately to get them. In the meantime, we offered to buy you dinner, we offered for you to go home in our vehicle and we would deliver yours to your home, we offered everything we could think of to make an unfortunate incident better. You declined all of them. We work very hard to provide a great shopping experience for our customers and unfortunately based on your review of us even without the key mishap I doubt we would have earned your business. We wish you the best and welcome you to our dealership anytime we can help.

December 30, 2017

Monte!!!! Monte never fails us we got a kia in February of this year and just traded it in for escalade and also got a gorgeous infinity, they always have great More

by Jade Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Kline
December 27, 2017

Great automotive dealer Low key sales approach. Staff was friendly and eager to help. Good selection of cars and financing department was super. Overall, a great place to More

by Mopar 4 me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Prezant, Andy Doran, Mary Jane Trillo
December 27, 2017

Car buying made easy! Springs Automotive made it very convenient to buy a car! I had been very picky, and they catered to what I was looking for, bringing a car up from Col More

by jamjem123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Karsh, Dave Prezant, Monte Kline
December 23, 2017

Easy experience with great new car options! It was such a pleasure working with Monte and the team at Springs Automotive Group. My current lease was up and I was looking for an upgrade with my n More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Kline
December 18, 2017

Looking s class 350 2013 bluetec Hi I'm looking for Mercedes Es350 2013 blue tech and I'm really interested in that car. That will be so great if you could give me a good deal and the More

by Arman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Prezant
November 25, 2017

Stick to their word and very helpful! Mike and Eugene the mechanics at Springs Automotive went out of his way to get my car fixed over the holiday weekend, they did not add any extra charg More

by ilona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ardolino, Monte Kline, Eugene Botello
November 22, 2017

My New Truck Purchase I found the perfect truck for my family and I as Springs Automotive off of Broadway and the sales rep I worked with was Andy Doran. From the moment h More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shana Haines, Andy Doran
November 16, 2017

I love my car 🚗 Was my first time buying a car and he was super nice and explained the easy way and every time I had a question he explain to my. Johnny show me a ni More

by Nelly alv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Nasby
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