Springs Automotive Group- Englewood
Englewood, CO
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Bought the car in Denver but with contingencies it have new tires, chip in windshield fixed, and keyless entry remote provided. The staff was extra friendly, patient and courteous. They gave us a great dea new tires, chip in windshield fixed, and keyless entry remote provided. The staff was extra friendly, patient and courteous. They gave us a great deal on our GMC Yukon and trade in, without the pressure. They suggested we have the added work done in the Springs as this would be more convenient for us, since we live there. After about a week and a half I contacted the dealer in Colorado Springs. I have to admit I was not too friendly. I had this feeling in the back of my mind that, now that the deal was done, the dealership would just forget about us and we would be stuck with all kinds of litigation issues, to get them to finalize our deal in a satisfactory manner. Regardless of my harsh manner of addressing them, they remained were very professional and courteous. They informed me they had only gotten the paperwork the night before. Dale got the needed information from us as far as the correct tire size and the next day, by noon,.all the additions had been done and my fears were put to rest. Being senior citizens we have experienced some very shady dealers in our day, but I have to give Springs Automotive the best rating we have ever received as far as friendliness, courtesy, and reliability. It's sad to say but now-a-days a lot of dealers will tell you what you want to hear and when it comes down to delivering they forget you all together. Springs Automotive restored my faith in the old form of customer service. I felt so bad I had to call and apologize for my abrasive manners. More







