St Charles Hyundai

I called Janson, explained my situation and within days, I drove home in my new car. No hassels; No headaches. Perfect customer service. It should always be this easy. I drove home in my new car. No hassels; No headaches. Perfect customer service. It should always be this easy. More

In trying to install a dash cam myself (don't laugh, I know...I know) I tried to hide the cable down the passenger windshield side post of our 2013 Elantra and could not get the plastic housing back on. I know...I know) I tried to hide the cable down the passenger windshield side post of our 2013 Elantra and could not get the plastic housing back on. Chris was very friendly from the outset. He told me about the breakaway bolt that is there for the air bag, and that they would have to break it and replace it with a new one and then reinstall the post cover. I expected him to say it was going to be a big deal and would cost an arm and a leg. Instead he said it was not a big deal. I also had gotten a wind-deflector for the sun roof when we bought the car 4 months ago and had not had it installed. I asked if he could do that too. He asked if I had time to wait. I said sure! In about thirty minutes, David, the installer, came out an introduced himself to me and said he had completed the job. He added that he also perform an inspection and toped off the windshield washer fluid, and then said the car would be brought around directly. Chris came to me with the key in a minute or two and said it was done...NO CHARGE. Wow! Now that's customer-centered service. I've owned Toyota's for over 25 years, and I never felt so special and appreciated than the way Chris and David made me feel. Even the sales manager came out while I was waiting and asked how I was liking the Elantra. That was the best half hour I have ever spent in a dealership waiting room. I think I’ll be bringing my car in for service for a long time to come. Thanks guys! More

I was in a tough position, having my car that I was going to use as a trade in towards my new car die on me about three weeks before I was ready to make a purchase. I needed a new car almost immediately. I h to use as a trade in towards my new car die on me about three weeks before I was ready to make a purchase. I needed a new car almost immediately. I had talked to Jason a bit already about buying a n Elantra in the near future, so I called him up and told him about my situation. He was extremely helpful and found a way to get me in the car I wanted and stay in my price range, even without the trade equity. I was very impressed and I would recommend Jason and his team to anyone interested in making a new car purchase. More

This was my first time purchase of a new vehicle and the experience was great! Everyone greeted me and treated me kindly. The sales rep really seemed to care and he even called a couple days later after the experience was great! Everyone greeted me and treated me kindly. The sales rep really seemed to care and he even called a couple days later after the purchase to make sure everything was okay with the car! And most importantly, I never felt pressured into buying a car. More

St. Charles automotive was amazing to deal with. They made me feel like I was a part of their family. Highly recommend Dave McCune or Jason Freed. They both helped me and I couldn't be happier. made me feel like I was a part of their family. Highly recommend Dave McCune or Jason Freed. They both helped me and I couldn't be happier. More

From the almost immediate response to my inquiry e-mail, to my first visit, to returning with my children to see the van we liked... All the way to when we drove the van off the lot, Jason Freed was efficie to my first visit, to returning with my children to see the van we liked... All the way to when we drove the van off the lot, Jason Freed was efficient, super friendly, down to earth, curtious, attentive and just over all great. He was quick with paperwork, patient with all my questions, made time for me every time I needed him, and the transaction couldn't have went smoother. I WOULD absolutely recommend this dealership to anyone who is looking for a vehicle, and I would absolutely recommend Jason as the sales associate to ask for. Jason and St. Chares Hyundai made this vehicle purchasing experience the best ! Thank you !! More

dealer actually gave me the price they quoted me on the internet, I was fully expecting them to give me some excuse about the car we quoted was just sold, but they stuck to the price and gave me a great de internet, I was fully expecting them to give me some excuse about the car we quoted was just sold, but they stuck to the price and gave me a great deal More

We visited the Dealership because of a recommendation by a friend who owns a Genensis. We chose St Charles because we live in the Area. We were greeted by Jason and followed up by Sean. Both salesman were a friend who owns a Genensis. We chose St Charles because we live in the Area. We were greeted by Jason and followed up by Sean. Both salesman were friendly, knowledgeable and very helpful. To my suprise, we decided to order the car during our 1st visit. Handling of the sales experience was very good and I would recommend this dealership to a friend. More

My son had talked to Jason on the phone on Monday stating what kind of a car I would be trading and that we would be in after work on Wednesday. He met us at the door and asked my son if he was Steve. We d what kind of a car I would be trading and that we would be in after work on Wednesday. He met us at the door and asked my son if he was Steve. We discussed our options and what was most important to us in trading. He gave me three car options to explore and met all the needs that I required in trading such as amount of trade in, monthly payments, lease versus purchase. Very polite. When the condition were all satisfactory, he had the car cleaned, gassed, went over options. Very personable. More

My husband and I have been shopping for a Jeep Wrangler for quite some time and are pleased to say we finally found one at St. Charles Automotive! The staff are all very friendly and helpful, we have no co for quite some time and are pleased to say we finally found one at St. Charles Automotive! The staff are all very friendly and helpful, we have no complaints. Steve was wonderful and answered all of the questions we had. Unlike other car sales men he was very patient and willing to work with us. We were quite indecisive and unsure of what we wanted in a Jeep and would probably still be looking for one had he not been so helpful. I highly recommend this dealer and look forward to coming back for future vehicle purchases. More