St Charles Nissan

The service is always very professional. Our sales rep is knowledgeable and went the extra mile to be sure we got the vehicle we expected. At the end of the sale, he walked through the vehicle operations is knowledgeable and went the extra mile to be sure we got the vehicle we expected. At the end of the sale, he walked through the vehicle operations with me so I was aware of all the features and maintenance requirements. More

I was looking for a new car and i knew i wanted a Nissan. Andy Pomeroy sold me my Nissan Maxima. He was awesome; so nice and not at all pushy. I was very nervous buying a new car and i misunderstood and tho Andy Pomeroy sold me my Nissan Maxima. He was awesome; so nice and not at all pushy. I was very nervous buying a new car and i misunderstood and thought the car i had purchased was equiped with a backup camera and GPS. When i discovered it was not, i was very disappointed. The dealership sent the car out and had the GPS & back up camera installed, but i still did not like it and was not happy. I was just sick because it was the first time in 35 years that i could afford to buy a new car. i talked to Andy and to the owner of the dealership and they told me i could pick out a different car with the GPS and back up camera installed and they would only charge me the difference for the camera and GPS. They charged me their cost only. They were wonderful and Andy was fantastic. My sister was so impressed with how they treated me that she went up and bought a new car also! Andy Pomeroy is not only a good salesman, but a very caring and honest young man. I feel very lucky to have met Andy and i feel especially lucky to have him as a salesman who went above and beyond to make sure i was happy. I also feel very lucky to have gone to St. Charles Nissan because I seriously doubt that the owner of any other dealership in St. Louis or St. Charles would have called a customer personally and then made sure the customer got what she wanted--and did so without taking advantage of me. I consider the people at St. Charles Nissan my friends and I doubt there are many people who walk away from the car dealership where they just bought a new car feeling grateful to the owner of the dealership and to the salesman who sold them the car. And those are the reasons why i filled out this survey. More

The service levels that I received at the dealership were amazing. The entire process went very smoothly and I was well informed throughout the process. They followed through on everything they promised. The amazing. The entire process went very smoothly and I was well informed throughout the process. They followed through on everything they promised. The entire experience was amazing and I have referred three people that are friends of mine to purchase cars at the dealership. I have spoke with my friends and they have also all had great things to say about the service they received as well. Thanks!! More

joe was a great sales person. he did everything he could to make sure we were happy with our purchase. we referred our parents to. to make sure we were happy with our purchase. we referred our parents to. More

Great experience! Andy really valued my time and got me into a nice new Altima quickly and at the best price possible! I look forward to referring all my friends and family to go work with Andy! into a nice new Altima quickly and at the best price possible! I look forward to referring all my friends and family to go work with Andy! More

Joe Caswell is the reason I purchased my car there. After dealing with him there was no point to look anywhere else. I've purchased 6 cars in my life and I've never felt more comfortable with a salesman befo dealing with him there was no point to look anywhere else. I've purchased 6 cars in my life and I've never felt more comfortable with a salesman before. He is as good as they come. Thanks Joe! More

I have been using st. Charles nissan for service on my sentra for about 4 years, and we bought a juke from them last year (alo have it serviced there). The service desk guys, as well as the cashier and t sentra for about 4 years, and we bought a juke from them last year (alo have it serviced there). The service desk guys, as well as the cashier and the salesperson from whom I bought the juke, never fail to greet me by nam and see how everything is going. The work is always performed quickly and correctly. Would not hesitate to recommend them for sales, ervice or anything else. More

Joe Caswell helped us with our sale on Saturday. Initially we were just looking but Joe pointed out a 2011 Quest that was very well equipped and met all of our expectations. Joe was able to stay wi Initially we were just looking but Joe pointed out a 2011 Quest that was very well equipped and met all of our expectations. Joe was able to stay within our financial restraints and helped make the deal. He was very helpful in pointing out all the features and even set up the bluetooth for my phone while we were there. We have purchased several cars from this dealership and have never been dissappointed. Thanks Nissan! More

The only place I go to shop for my vehicles. The staff is great (Joe Caswell) has sold me my last two vehicles and I would never look elsewhere. It's a no haggle car buying experience and I know I'm gett is great (Joe Caswell) has sold me my last two vehicles and I would never look elsewhere. It's a no haggle car buying experience and I know I'm getting the best price. More

So far we have bought 2 brand new Nissan's from Joe. Both Joe and the dealership have been great to work with. Both times we have felt that Joe was working with us to find the best possible deal. We will be Joe and the dealership have been great to work with. Both times we have felt that Joe was working with us to find the best possible deal. We will be going back to buy more new cars in the future. More